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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Mindful Urgent Care
Mindful Urgent Care

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Iris Telehealth
Iris Telehealth

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Categories

Solutions

Description

Product Description:
Same-day psychiatric and addiction care for patients in NYC, Long Island, Westchester, Hoboken & Chicago. Offering one-on-one and group therapy options for MUC patients. Immediate medication and symptom stabilization: Clear treatment protocols and algorithms, with strict prescription policy against potentially habit forming medications. Strong strategic relationships with major hospital systems near its 8 office locations. In 2020, formed partnership with CrossFit to broaden treatment regimes to include group fitness & nutrition counseling. [https://www.mindfulurgentcare.com](https://www.mindfulurgentcare.com)
About Mindful Urgent Care:
Mindful Urgent Care is a revolutionary urgent care psychiatry practice providing the residents of New York, New Jersey and Illinois with exceptional same-day treatment for addiction and a wide range of mental health issues. With 8 office locations and a robust Telehealth platform, Mindful delivers premier mental health care while remaining accessible to those individuals who need it most. Psychiatric care in the U.S. remains a largely broken system with patients waiting on average 6-8 weeks to see an in-network prescribing clinician. Moreover, patients are confronted with no immediate relief options (other than visiting ERs) and no technology support to monitor and maintain care. Mindful solves these challenges with same-day in-network psychiatric and addiction care, immediate non-habit forming medication and symptom stabilization and ongoing long-term care via its TelePsych platform. Mindful maintains strong referral relationships with leading hospital systems and is covered by most major health insurance plans. Due to the COVID-19 outbreak, Mindful has transitioned all of its services to its TelePsych platform and is actively counseling patients to better cope with this unprecedented public health crisis. Mindful continues to monitor public health developments and its practitioners look forward to meeting with patients in person in the near future.
Product Description:

 Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care while decreasing the burden on your care team. 

About Iris Telehealth:

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!



Compatibility level

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Clients

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Product Capabilities

Iris Telehealth began providing high-quality virtual behavioral health services in 2013. We were founded with the simple idea that every community deserves timely access to quality behavioral healthcare. Our expertise is in bridging behavioral health care gaps to increase timely access to quality care across the continuum. We currently partner with over 200 health systems, community mental health centers, CCBHCs, and federally qualified health centers to deliver telepsychiatry and teletherapy services. We are Joint Commission accredited for behavioral health, which demonstrates our dedication to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.

Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.

We provide your ED physicians with on-demand access to expert specialists, reducing wait times for your behavioral health patients. Our care pods are designed so all providers can operate at the top of their license – ensuring ED patients receive timely access to the care they need from the right provider for them. Our coordinated care approach helps your ED avoid costly inpatient care and reduce emergency department readmissions.

With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes.

Use Cases

Description:
Accessibility of Care: Mindful provides a same-day, affordable solution for those in need of mental health & addiction counseling. Mindful can also help ease patient inflows at hospitals by providing an effective, mental health focused alternative to emergency rooms and psychiatric wards. Symptom Stabilization & Recovery: Mindful's provision of immediate medication and symptom stabilization combined with its long-term TelePsych offering enhances the opportunity for patient recovery.
Pediatric use cases:
Mindful recognizes that young adults confront a range of early life challenges that can derail their continued development and overall wellbeing. As such, Mindful provides a range of treatment regimes and programs specifically tailored to the needs of these younger patients. These treatment regimes include one-on-one and group therapy sessions as well as those involving the patients' parents. Non-habit forming medication and behavior modification regimes are also included when appropriate. The range of psychiatric issues treated include but are not limited to anxiety & depression, eating disorders, conduct disorder and oppositional defiant disorder. [https://www.mindfulurgentcare.com/contents/what-we-treat.](https://www.mindfulurgentcare.com/contents/what-we-treat.) [https://www.mindfulurgentcare.com/services/adolescent-disorders](https://www.mindfulurgentcare.com/services/adolescent-disorders)
Users:
Minors to the elderly encompass the age range of Mindful patients. In-network, out-of-network and cash payors included in patient population. Patients requesting in-person and virtual therapy sessions treated as well as those interested in e-group CBT.
Description:

We modernize your approach to behavioral health care, expand your health system’s care team, and improve patient outcomes — all while lowering your cost of care for a sustainable, financially sound future.

Here are the telemental health services we offer:

  • On-demand services: Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
  • Bridge care services: Bridge Care Services expands and accelerates access, achieves measurement-based outcomes, and, optimizes reimbursement for a financially sustainable program to fill gaps in behavioral health care that exist across the continuum. 
  • Scheduled services: Partnering with Iris Telehealth for scheduled services means you will be provided consistent, high-quality providers who are dedicated to your health system (including your individual hospitals and outpatient clinics) on a consistent schedule each week – ensuring a predictable coverage model for your organization.

Pediatric use cases:

Our provider pool ranges all-ages, adult, and pediatric behavioral health providers.

Users:

Behavioral Health Providers: Health systems, community health centers, and CCHBCs.

EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

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Awards

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Differentiators

Differentiators vs EHR Functionality:
Nation's first urgent care provider to focus on the treatment of mental health and addiction issues. Internal options include hospital emergency rooms & in-patient treatment wards. ER's are not best equipped to treat these types of patients with 70% of such individuals sent home after preliminary ER evaluation and 30% sent to in-patient wards. Often another 4-6 weeks to see a mental health specialist leaving patients vulnerable to relapse, self-harm and subsequent ER visits.
Differentiators vs Competitors:
Mindful is both readily accessible and affordable. No other urgent care provider focuses on mental health and addiction treatment as their core offering, leaving such patients without effective care. Outpatient psychiatrists' extensive wait times and fees often place such care outside the reach of everyday Americans. Mindful Urgent Care also maintains extensive relationships with leading hospital systems, insurance carriers and other urgent care providers creating a strong patient referral network and competitive advantage.
Differentiators vs EHR Functionality:

At Iris, we’re technology neutral and work with whatever platform an organization is using. 

Because we’re accustomed to the wide variety of equipment and EMRs on the market, we’re well-versed in the types of problems that might occur and can help reduce the frustration that comes with technology. 

Differentiators vs Competitors:
  • High-quality care models: As a psychiatric medical group that has held Joint Commission accreditation for behavioral health since 2019, quality management is our highest priority. From our rigorous provider vetting process to our dedication to evidence-based care models, we’re proud to offer best-in-class services. 
  • Supportive partnerships: With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes. 
  • High value at scale: We are committed to ensuring your community can access the quality care they need when they need it. That means we can grow with your health system’s and community’s needs. We have the resources to expand programming as needed, so you can ensure long-term value for your organization.

Our experience and our track record are unparalleled:

  • 2.3M patient encounters
  • 92% partner retention
  • 98% of our partners rate our services as very good or excellent

Keywords

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Chief Executive Officer, Andy Flanagan

Videos

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Company Details

Founded in 2018

Founded in 2013

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