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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Care Guidance
Care Guidance

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Categories

Solutions

Description

Product Description:

Guideway Care provides Care Guidance—care coordination services that fill in the gaps between healthcare visits—using tech-enabled, non-clinical staff, with a proprietary platform that extends nurse capacity.

Care Guidance solves issues for patients, increases adherence to instructions, increases satisfaction and improves outcomes.

Care Guidance identifies and resolves the personal issues hidden within social determinants of health that influence behavior. The ability of Care Guidance to address these non-clinical issues makes it a versatile tool for addressing two key types of patients—profitable patients with whom hospitals must build loyalty and adhesiveness, and negative margin patients with whom they must control costs by changing behavior. Guideway Care offers an effective, scalable solution that can help hospitals effectively engage these patients in order to increase patient loyalty and reduce costs.

Care Guidance services are designed to ensure that issues are proactively identified and each interaction moves a patient towards positive action. Care Guidance accomplishes this through:


1. Trained Care Guides – non-clinical persons hired, trained and managed by Guideway Care to provide effective, efficient peer-to-patient outreach.


2. Disease-Specific Protocols – a library of evidence-based protocols and structured workflows targeted to each condition to ensure that the factors influencing individual patient health and well-being are addressed and no one falls through the cracks.


3. Comprehensive Care Guidance Technology – a comprehensive technology platform that ensures Care Guides provide the right intervention at the right time, every time, and supports patients with reminders, prep instructions, education and more.

About Guideway Care:
Guideway Care works with companies, hospitals, specialty practices and health plans to support patients from initial interest (lead generation and conversion) through their entire care journey (planning, pre-procedure and post-discharge). Guideway’s people and processes help achieve better outcomes, improve patient satisfaction and reduce the costs of providing outstanding care. At the core of the Guideway solution is a fusion of advanced software and trained care guides. Our team and technology fills action gaps in care, compliance, communication and lead generation conversion. We deliver the lowest total cost of performance for clinical teams, marketing teams, administration and operations by focusing on non-clinical aspects that impact patient accountability and action, and our smart technology solutions and proven protocols to ensure a superior total experience for patients, families and care providers. In addition to the ways our Care Guides use our conversion success software to help change patient behavior while meeting their needs for information, direction and guidance, Guideway is helping providers and plans meet the challenges of a variety of Alternative Payment Models (APMs), including the Bundled Payments for Care Improvement Advanced (BPCI+) Initiative and the Hospital Readmissions Reduction Program (HRRP).
Product Description:

Current Health provides a single platform to enable health systems to deliver high-quality care at home across all patient populations. Our goal is to bring together everything you need into a single, flexible solution that can help you build new home-based care models. Our platform includes: 

 

Remote patient monitoring: We have our own FDA-cleared continuous monitoring device that measures vital signs (oxygen saturation, respiration rate, pulse rate, mobility, skin temperature) with the same accuracy as an ICU monitor. However, we are also unique in our device agnostic approach to RPM and can integrate with other third-party monitors and wearables to support any clinical use case. 

 

Patient engagement & telehealth: We have a patient-facing application available on iOS/Android that enables patients to communicate with their care team and stay engaged in their care plan. The application includes video calling, 2-way messaging, reminders (for medication, vital sign readings, etc.), symptom collection, and education modules. All engagement can be customized for the individual patient. 

 

Clinical Dashboard & Alerting: Our clinical dashboard helps care teams know when a patient needs attention, helping them manage large populations at home through prioritization & treatment optimization. Care teams can easily communicate with patients via the dashboard through one-click video and messaging capabilities as well as collaborate internally. Data integration with the EHR and clinical dashboard also allows for seamless workflows and data sharing. 

 

Clinical Command Center: We have an in-house team who can provide 24/7 clinical support with first-line triage of patient alarms, management of patient care, and escalation based on clinical protocols. 

 

Full-Service Logistics: We can provide full inventory and logistics to deliver, pickup, and service devices straight to the patient’s door.  

 

About Current Health:

Current Health, a Best Buy Health Company, offers an enterprise care-at-home platform to enable healthcare organizations to deliver high-quality, patient-centric care at a lower cost. Our platform brings together remote patient monitoring, telehealth capabilities, and patient engagement tools into a single solution that can support patients across the care continuum from chronic disease management to Hospital at Home. Powered by Best Buy, we can provide end-to-end services to support programs as you scale including in-home support, logistics, and a 24/7 Clinical Command Center.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Our solution enables healthcare organizations and providers to manage all patient populations in a single platform.  

 

Acute Care at Home (Hospital at Home)

We provide real-time insights into patient health and the ability to easily manage care plans with coordination of virtual and in-home care. 

Outcomes: We've helped hospitals reduce admissions by 26%.  

 

Transitional Care 

We help organizations extend high-quality care to patients by enabling care teams to maintain insight into the patient's health post-discharge.  

Outcomes: Reduced length of stay and readmissions by 90% 

 

Chronic Care 

With tailored patient engagement, care teams can effectively manage complex care needs to meet the patient wherever they are in their care journey.  

Outcomes: 92% patient adherence to their care plan. 


Pediatric use cases:

None provided

Users:

Our clinical dashboard can be made available to care teams

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, NextGen, GE, eClinicalWorks, McKesson, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Current Health brings together all components needed to deliver quality care in the home and addresses the challenges care teams experience in operationalizing and scaling a care at home program across any acuity level. How we're different than your existing infrastructure:


UNIFIED INSIGHTS: we provide a unified dashboard that aggregates data from multiple sources to create actionable insights across your entire patient population - from hypertension to Hospital at Home.


DEVICE AGNOSTIC: We've designed an open ecosystem of device integration capabilities to address any clinical need of different populations and allow organizations to tailor their program to the individual patient.  


SCALABILITY & GROWTH: We can provide end-to-end support services to help your team scale. We can fill gaps in your team including 24/7 Clinical Command Center, full service logistics, and inventory management.

Differentiators vs Competitors:

Our enterprise care-at-home platform enables health systems to extend beyond point solutions and episodic patient care and into longitudinal care at home. How we're different than other vendors:


ENABLEMENT PLATFORM: Our approach to care at home is designed around enabling care teams to better manage their patients. We fill in the gaps to help you provide the best care possible.


PATIENT CENTRIC: We've designed our platform to be incredibly easy for patients to use. Everything comes pre-configured and setup takes less than 10 minutes. If needed, we can provide a pre-configured tablet as well as in-home WiFi via our Home Hub.


ALL POPULATIONS: Our platform can be used to manage patients across all clinical disease areas and acuity levels. This allows you to share a single solution across your organization as well as manage patients throughout their care journey.


CONFIGURABILITY: We want to help you scale, which requires flexibility and configurability so you can tailor your program based on the patient or population, all within the platform itself.


INTEROPERABLE: Our platform allows organizations to have a single solution to deliver end-to-end logistics management, streamline their care-at-home program technology, leverage their EHR as the system of record, and optimize their staff to deliver care to critically ill patients within the hospital.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

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