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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Care Cost SE
Care Cost SE

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Categories

Solutions

Description

Product Description:
By providing patients with a retail-style digital shopping experience, your organization can improve patient access, provide consumer-style pricing, and increase pre-service collections at the same time. Change Healthcare’s Care Cost SE solution helps providers move patient payments to the front of the revenue cycle, before care is delivered. Shifting to pre-service payments can reduce your cost to collect— while significantly improving your patients’ care experience. Bundle Shoppable Medical Procedures: Care Cost SE uses a unique bundling technology to make medical procedures transparent, shoppable, and instantly transactable. The platform includes all services in an episode of care, which allows for seamless, behind-the-scenes payment coordination between multiple providers. At your digital storefront, patients can view details of your available procedures and shop for care just as they shop for retail goods and services. Patients can take advantage of flexible, competitive cash-pay pricing in exchange for immediate up-front payments. As procedures are bundled, their cost includes every service and fee involved in an episode of care. The result for your patients is no surprise billing. The result for your organization is earlier, less expensive self-pay collections. Offer Cost Transparency: With Care Cost SE, providers can offer patients the consumer-style pricing they want. Patients can see the true price of care before it is delivered, and can lock in pre-service pricing. Care Cost SE offers a variety of digital payment channels, including several accepted credit cards and FSA/HSA/HRA cards. Patients can even arrange financing within the tool via Care Credit. Staff can also collect point-of-service payments at the time of appointment or scheduling. Engage Patients With Automated Outreach: Care Cost SE’s campaign management tools allow you to customize the type of communication your patients receive. Automated outreach can be triggered by a variety of events, including referral orders, scheduling events, price estimates, or preventative care notifications. Like many online retailers, Care Cost SE can also automate the delivery of shopping carts. If desired, the solution can use clinical and access-related data triggers to prompt shopping cart creation and distribution among a given patient population. Support Better Patient Outcomes: Your organization can select multiple triggering events to engage your patients throughout their healthcare journey—and encourage healthy behaviors. For example, you can choose to send diabetic patients quarterly carts populated with an A1C test visit to increase patient compliance with needed testing. By leveraging automated outreach to prompt active self-care, you can help improve patient outcomes while reducing your manual processes to collect. Newly compliant patients can also contribute to an incremental increase in volume and utilization. The solution’s omni-channel communication provides your patients with timely reminders, convenient payments, and a wealth of actionable steps throughout their healthcare experience.
About Change Healthcare:
Change Healthcare is inspiring a better healthcare system. We are a leading independent healthcare company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. Our comprehensive suite of software, analytics, technology-enabled services and network solutions take costs out of the healthcare system by driving improved results in the complex workflows of payers and providers by enhancing clinical decision-making and simplifying billing, collection and payment processes, and enabling a better patient experience. We are creating a stronger and more efficient healthcare system that enables better patient care, choice, and outcomes at scale.
Product Description:

Create a unified patient experience across your business with your brand’s look and feel. Solv’s suite of features provides you with everything you need to exceed patients’ expectations the first time they ever interact with your brand, with tools that are proven to increase loyalty, reduce leakage, and accelerate revenue collection. 

Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients, with features including:
- Online self-scheduling
- Digital registration with insurance capture and electronic consent
- Online payment
- Video telemedicine
- Automated waitlist management and optimization
- Secure chat
- Feedback, surveys and reputation management
- New patient acquisition
- Returning patient loyalty portal

Solv offers three solutions to engage patients, increase visit volumes and improve satisfaction.

Solv Patient Experience. provides a streamlined way for patients to schedule a visit and track their spot in line. Through Solv, patients can be sent a message when the clinic is running behind or when asking patients to schedule a follow-up visit. After the patient’s visit, Solv has an automated review collect flow to enhance the clinic’s online presence.

Solv Video Telemed. A patient-friendly virtual care platform, Solv Video Telemed allows patients to start a video visit in seconds. Patients can both schedule a time or request an ASAP visit. Digital registration, consent forms, and payment collection is included through an easy-to-use workflow in a HIPAA compliant and secure platform.

The Solv App for Patients. This mobile app helps patients find and schedule convenient care providers and rebook in 2 taps at their preferred clinics. The app helps practices acquire new patients and increase patient loyalty. More than 6M consumers use the Solv app each month to engage with high quality healthcare providers.

About Solv:
Solv is a scheduling, virtual care and patient engagement platform proven to increase visit volumes and patient satisfaction. Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients. Solv offers solutions to engage patients, increase visit volumes and improve satisfaction for both in-person and virtual encounters. For more information and to learn how to elevate your health system to improve operational workflows, patient retention, and patient satisfaction, go to www.solvhealth.com/for-providers.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Allscripts/Eclipsys

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Company Details

Founded in 2007

Founded in 2016

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