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Digital Experience
Overview
Contents
Select which hospital or health system you work at and see a personalized match score.
About
PRODUCT ATTRIBUTES
COVID-19
Pediatric
AWARDS
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
13 Organizations
EHR integration
Integrations: | None provided |
EMR Integration & Relevant Hardware: | None provided |
EMRs Supported: | Athenahealth, Epic, Allscripts, eClinicalWorks, Other |
Hardware Compatibility: | None provided |
Description
Strengthen your online presence with reviews, surveys and business listings.
Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.
Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.
Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience.
Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.
Use cases
Description
Reviews: Easily monitor, request, and respond to customer reviews to skyrocket review volume.
Surveys: Track, analyze, and operationalize survey responses, all from one platform.
Listings: Easily manage all of your business listings from one location while improving search rankings and local SEO.
COVID-19 use cases:
https://reputation.com/resources/reports-research/covid-19-online-communications-best-practices-for-healthcare-organizations/
Users:
UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.