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Digital Experience

Digital Experience

Digital Experience

13 verified clients

Overview


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Avia Summary

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Digital Experience is a solution provided by Reputation which was founded in 2006. It belongs to multiple categories of digital health solutions including Ratings & Reviews Transparency, Conversational & Visual Interactive Voice Response (IVR), Search & Transparency, Consumer Insights, and Digital Front Door (DFD).
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It has 13 verified clients.
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Digital Experience integrates with major EMRs such as Athenahealth, Epic, and Allscripts.
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Some other resource(s) that may be helpful in learning about Digital Experience include: A buyer’s guide to conversational AI
DESCRIPTION

Strengthen your online presence with reviews, surveys and business listings.

Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.

Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

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AWARDS
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EHR integration

None provided
None provided
Athenahealth, Epic, Allscripts, eClinicalWorks, Other
None provided
Use cases and differentiators

Reviews: Easily monitor, request, and respond to customer reviews to skyrocket review volume. 

Surveys: Track, analyze, and operationalize survey responses, all from one platform.

Listings: Easily manage all of your business listings from one location while improving search rankings and local SEO.

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

None provided

Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.

Company information

Founded in 2006

210.6M total equity funding

Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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  • Partner

  • Vendor

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