eFamilyCare's Care Advisors allow for consistent and dedicated support to the family caregiver. This support relates to mentation, mobility, medication and any other support that the family caregiver needs in caring for their aging loved one. The Care Advisor also can collaborate through our platform with members of our partner's clinical care team (care navigators, physicians, social workers, etc.).

eFamilyCare is a technology enabled services company that utilizes a HIPAA-compliant proprietary telehealth platform along with a dedicated Care Advisor (social workers/nurses with deep experience treating geriatric populations). Our aim is to build a personal, long-term relationship with the family caregiver and our team will respond quickly to any problems the family caregiver is having in caring for their aging loved one including: • Post-acute transition support • Medication reconciliation • Home safety • Coaching and education about the care plan, including end of life planning, recognition of cognitive changes, ADL's/IADL's, etc. Through our solution, we can address some of the major issues that continue to be issues within chronically ill populations, including: • Decreased hospitalizations, ER visits and nursing home placements • Increased collaboration between clinical care team and more timely referrals • Improved treatment/medication adherence • Closing gaps related to HEDIS Measures and improving patient satisfaction • Increased patient engagement and isolation mitigation • Availability of real-time information rather than reliance on claims data

Our digital programs empower patients to manage their chronic conditions by connecting them one-on-one with expert, clinical coaches to encourage self-management behaviors through SMART goal setting. Our data-driven approach and proprietary algorithm matches each patient to their ideal coach for a 3-6 month coaching program and enables us to provide optimized, omnichannel interventions. Our coaches partner with individuals to improve measures such as HbA1c, medication adherence, and decrease gaps in care through personalized, adaptive coaching. We have a proven track record of delivering positive patient outcomes across multiple disease states and return on investment for our partners that include health plans, pharmaceutical manufacturers, and self-insured employers.

Cecelia Health offers personalized, tech-enabled clinical coaching for people with chronic conditions. We use our proprietary, technology-enabled, personalized coaching solution to work with and on behalf of Health Plans, Pharmaceutical Companies, Device Manufacturers, and self-insured employers to help drive better health outcomes for our members. Across over 1 million live interactions to date, our team of over 250 expert clinicians have built trust and lasting relationships with our patients to optimize health outcomes. Our unique blend of technology and human touch enables us to reach high risk and poorly managed populations when our competitors can’t. We solve the hardest problem for our customers by effectively serving those who need our help the most.