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Description
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EHR integrations
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Awards
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
VitalCare
VitalCare

Categories

Solutions

Description

Product Description:

A Health Equity Solution - AccendoWave's Real-Time Benchmarked Pain Database (specialty, gender, age)

About AccendoWave:

AccendoWave, a Pain Data Company with machine learning pain measurement & management technology. 

AccendoWave, a Top 4 Global Best in Class Health Equity Solution and Top 15 Global Best in Class Remote Monitoring Company, benchmarks pain data (specialty, gender, age) with machine learning technology to eliminate bias, improve outcomes and reduce health care costs. Incubated by HCA (188 Hospitals & 5-6% US Inpatient Care) - Samsung and AT&T are our partners.

 

AccendoWave has nine objective benchmarked pain databases (Women, Oncology, Maternal Health, Emergency Room, MSK, Med/Surg, ICU, Seniors, Adults). 

Pain is the primary reason patients access healthcare - so pain is a primary driver of health care cost. Pain levels don't show up in claims data nor can objective pain levels be extracted from EHR's. So Employers/Health Plans/Hospitals/Government have no visibility into or data on the primary driver of health care costs.  

Pain has a bias problem. There is extensive research & RWD showing bias: women and pain, ethnicity and pain, seniors and pain. 

The real world data from our health care systems is crushinly similar. #1 complaint of patients of color is that their pain isn't believed. This results in less pain medicine given to these patients and later stage cancer diagnosis.  

Given the new state, health plan and CMS initiatives on health equity, and the recent massive (150 - 250M) hospital pain lawsuits, health systems must utilize objectve pain data and focus on this pain bias problem. 

Additionally, a patient whose pain isn't believed doesn't trust their provider or health care system, and their patient experience is a zero. 

AccendoWave provides objective benchmarked pain data and insights to eliminate pain bias, improve care and reduce stakeholder healthcare costs. 

AccendoWave utilizes full spectrum brain analysis and deep learning algorithms to measure & monitor discomfort/pain. AccendoWave has four products: 

1. Digital Opioid Alternative (Hospital & Home) Value Proposition - Reduce Opioid Usage, Reduce Length of Stay, and Improve Patient Satisfaction. Most Cost Effective Choice to Meet The Joint Commission Non Pharma Pain Treatment Modality Requirement. Home - to reduce opioid usage in the transition from hospital to home. *AT&T reimburses for AccendoWave for 30 days post hospital discharge. 

2. UV Sanitizing & Charging Technology (Hospital) Value Proposition - Infection Control and Simplified Charging for AccendoWave Hospital Technology. 

3. Top 15 Global Best in Class Remote Pain Monitoring Technology. Value Proposition - Objective Data Insights into Pain - A Primary Driver of Cost & Outcomes. *AT&T reimburses for AccendoWave for 30 days post hospital discharge. 

4. Largest Global Real-Time Database on Pain with Nine Separate Objective Pain Databases. Value Proposition - Objective Pain Benchmarked Data to Address Health Equity, Improve Operational Performance, Reduce Pain Lawsuit Risk, Reduce Costs, Improve Patient Satisfaction, and Demonstrate Outcomes. 

Product Description:

VitalCare integrates vital signs, nutritional inputs, medication reminders and simple communication tools to interact with provider teams remotely.

Through virtual care and engagement, patients stay focused on their care plans and achieve better health outcomes.

Patients can utilize a VitalTech provided tablet or bring their own device, providing a sense of comfort to patients. The real-time connection between patients, their provider team, as well as their family and caregivers engages patients in their managing their health and wellness.

By providing provider teams with vital information, they are able to assist patients manage their health and intervene before an event happens, leading to

  • improved patient outcomes,
  • reductions in readmissions,
  • reductions in ER visits, and
  • reductions in length of stay.
About VitalTech:

VitalTech provides a comprehensive enterprise solution that empowers patients to better care for their health, while enabling care teams to monitor, manage and care for patients remotely. Our proprietary platform enables health systems, managed care organizations, home health agencies, physicians, and senior living facilities to automate workflows while improving health outcomes, increasing patient safety, and lowering the cost of care. Our suite of easy-to-use solutions increases patient engagement and compliance.

With our customizable patient application, VitalCare, providers can monitor their patients from the comfort of their own home. You can utilize a VitalTech provided tablet or allow patients to bring their own device and download the app. Care teams can choose which devices each individual patient requires to manager their condition(s). With our engagement module, patients have a suite of patient education materials to help them understand their condition(s) and program, and can communicate with providers through secured messaging, audio, and/or video calls, all within VitalCare. The nutrition and medication modules, reminders/announcements, as well as questionnaires/surveys, empower patients to adhere to their care plans. 

VitalCare Admin, our fully HIPAA-compliant, customizable provider portal allows care teams to monitor patients quickly and easily. Within our portal, care teams have access to VitalTech Insights, which provides the ability to create countless customizable reports and analyses from all data collected. In addition to Insights, providers have access to VitalTech Care+, our workflow automation tool that creates proven efficiencies in the delivery of virtual patient care, enhances patient safety, increases accessibility, reduces costs, and optimizes reimbursements. 

VitalCare Family, provides additional support for patient engagement, socialization, and compliance, leading to a reduction in isolation and improved outcomes.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Easy ability to text, call, and video call with providers and specialists. Integrations to connected devices, file and screen sharing, and group chats are all available and simple to use by either the provider or the patient.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable providers to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

Both patient and care team have constant access to communication via our platform.

The VitalCare patient application was designed with ease of use as one of the primary goals. It is simple and straightforward, and able to be used by people with little or no technical knowledge. One of the key focus areas for VitalTech has been developing simple, intuitive UI and communications. The UI is designed to be very senior friendly for low vision and dexterity . VitalTech follows the recommendation of the Joint Commission that all patient education materials (PEMs) should be written at or below a 5th grade reading level in order to address the health literacy needs of all patients. We are mindful that many of our patients utilizing the VitalCare application are elderly, with the average age of our users being 78. With that knowledge, we work hard to ensure that our application is easy to use no matter a patient’s age and/or technical literacy. VitalTech and AT&T initiated a strategic partnership to deliver best-in-class virtual care over FirstNet, ensuring patients and clinicians always have access to real-time data and communications to solve some of the more significant health equity issues the US healthcare system faces. From AT&T, we provide patient access to the FirstNet network mentioned prior. As a FirstNet subscriber, patients would get prioritized access on all AT&T LTE bands in addition to Band 14, while also receiving enhanced coverage in rural areas.

Pre-built patient care plans for a multitude of chronic disease states are available within the platform. These can easily be changed by the provider or our support team.

We have a dedicated customer success team that will continue to work with you and is always available to rectify any issues that may come up, for both you and any of the patients on the system. VitalTech offers a 24/7 customer and technical support service for both providers and patients.

Through the VitalCare Engagement module, clients can utilize and upload their own desired specialized training, as well as any of the VitalTech supplied patient education materials. VitalTech offers a library of education content with the goal of increasing patient engagement and understanding of their disease state and/or program, which leads to better outcomes and patient satisfaction.

We have a dedicated customer success team that will continue to work with you and is always available to rectify any issues that may come up, for both you and any of the patients on the system. VitalTech offers a 24/7 customer and technical support service for both providers and patients.

Use Cases

Description:

Overview: Pain is the primary driver of cost as pain is the primary reason patients access health care. Hospitals have no visibility into objective pain level data as pain data can't be extracted from the EHR.


Health Equity - Many patients feel their pain isn't believed (women and pain, ethnicity and pain, seniors and pain). There is growing body of research and real world data demonstrating pain bias.


Hospital Inpatient: Reduction in Length of Stay by comparing individual patient pain to AccendoWave's benchmarked pain databases to improve care pathways and reduce healthcare costs.

Hospital at Home: Measure Individual patient pain and compare pain levels to AccendoWave benchmarked pain databases to improve care pathways and reduce healthcare costs.

Pediatric use cases:

Children are largely unable to articulate their pain levels. AccendoWave can be used to understand pediatric pain by measuring individual pain and comparing that pain to AccendoWave's pediatric pain database.

Users:

1. Hospitals 2. Medicare Advantage Health Plans 3. Pharmaceutical Companies 4. Government 5.Medical Device Companies 6.Data Companies 7. Technology Companies

Professionals: Nurses, Nurse Practitioners, Techs, Psychologists, Care Coordinators

Description:

Home Health

Hospital at Home

Hospice

Palliative Care

Ambulatory Care Management

Hypertension Management

Diabetes Management

CHF Management

Chronic Care Management

Population Health

Risk Programs

Behavioral Health

Patient Engagement

Pediatric use cases:

None provided

Users:

Patients utilize VitalCare Patient to connect with loved ones and members of their care team. Clinicians and family are able to review the information to proactively manage patients' conditions.



EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Behavioral health, Community based organizations

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Athenahealth, eClinicalWorks, Allscripts, NextGen, athena, GE

Hardware Compatibility:

Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

AccendoWave has the unique ability to provide objective pain level data. Pain level data can not be extracted from EHR platforms.

Differentiators vs Competitors:

AccendoWave is the global leader in objective pain level data. Pain level is linked to length of stay, opioid usage, and readmissions. No competitor according to Lazard has the ability to quantify individual pain level data and provide a comparison of individual pain data to a global pain database.

Differentiators vs EHR Functionality:

While EHRs are often viewed as competitors, it is clear that their current functionality is not comparable. EHRs do not provide clients with actionable insights that lead to informed decision making.

VitalCare Admin not only stores all the data but also provides valuable insights through VitalTech Insights and automates provider workflows with VitalTech Care+.

EHRs are introducing new features in an attempt to keep up with the innovative virtual care solutions, but unfortunately they continue to fall short in their functionality. 

VitalCare's provider portal (VitalCare Admin) proactively supports clinicians to deliver the highest quality of care to patients in in the comfort of their own home simply and effectively. 


Differentiators vs Competitors:

VitalTech's comprehensive virtual care platform and advanced analytics will provide you with a significant competitive advantage in the region by offering comprehensive and innovative remote patient monitoring and engagement solutions. By seamlessly managing various levels of patient acuity and disease states, VitalTech enables you to deliver superior care, optimize patient outcomes, and minimize hospital readmissions. VitalCare's flexible automated provider workflow builder allows you to treat today's patients but adapt to new and innovative care pathways as access to rich contextualized analytics drives better care.  

VitalCare allows providers to manage all patient types from a full turnkey solution delivered to a Hospital at Home patient to a downloaded app allowing you to mass scale for pop health and continuing health. 

VitalTech has an intuitive clinical provider portal, which, combined with our unique engagement tools and SDOH functionality, fosters a more meaningful and personalized patient experience. This enhanced engagement elevates patients' quality of life and bolsters their confidence in the care they receive from you. Patients' sense of empowerment and support from this platform ultimately translates to higher satisfaction rates and improved patient retention. 

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable healthcare professionals to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.  

VitalTech's comprehensive virtual care and engagement solutions position providers at the forefront of patient-centered care, setting it apart from its competitors. By offering enhanced patient experiences, superior health outcomes, and innovative technologies, providers can expect increased patient loyalty and a stronger market presence.

At VitalTech, we provide the ability to monitor all patient populations and disease states, the ability to pivot easily, and customization is available for functionality, reporting, alerting, etc. VitalCare proactively assists providers to deliver the highest quality of care to patients in in the comfort of their own home.

VitalTech's comprehensive virtual care platform combines advanced AI-based analytics, extensive RESTful APIs, clinical support, customizable workflows, and strategic partnerships with FirstNet and AT&T to set us apart. Our platform is at the forefront of patient-centered care and health equity. We are committed to driving continuous improvements in patient care, outcomes, and overall efficiency to ensure that Baptist can deliver all patients the highest quality of care.

VitalTech's comprehensive virtual care platform, enhanced by advanced AI-based analytics, clinical support, customizable workflows, and seamless integration with existing healthcare infrastructures, sets us apart from our competitors. Our dedication to providing more personalized and effective care enables healthcare organizations to improve the patient experience and overall well-being, ultimately leading to innovative and equitable healthcare solutions.

Some key VitalTech differentiators are listed below:

  • VitalCare is a comprehensive, full-stack enterprise solution.
  • VitalCare powered by FirstNet®
  • VitalCare has an SDK and extensive RESTful APIs
  • VitalTech Insights, our business intelligence (BI) and advanced analytics tool, enables clients to analyze, visualize and better utilize all collected data.
  • VitalTech Care+, our workflow automation tool, allows clients to set customized workflows for each patient group, facilitating better care with greater efficiency.
  • VitalCare Family drives patient engagement, compliance, and socialization, while also reducing isolation.
  • HIA partnership to manage chronic conditions and reinforce care plans with conversation AI delivered via virtual avatars.
  • Diasyst partnership to provide decision support for diabetes. 
  • Patient engagement module
  • Customizable and templated questionnaires and surveys
  • Asynchronous messaging through partnership with Bright.Md.
  • VitalTech offers a fully automated logistics portal for forward and reverse logistics.
  • Our current provider portal with actionable insights
  • Upcoming enhanced provider portal (scheduled to be released in 2023)
  • VitalCare architecture is flexible and scalable to support 3rd party integrations, including over 50 EHRs and custom integrations. We have several API endpoints and webhooks available for integration. 
  • Reminders and task list
  • Personalization
  • Device agnostic
  • Medication module
  • Nutrition module with voice, barcode scanning or manual entry options
  • Competitive pricing and flexibility
  • Our 24/7 support is easily reachable and responsive to solve any issues that may arise for clients and patients.
  • American Hospital Association (AHA) is a strategic investor in VitalTech, its only affiliation with a remote patient monitoring company. 
  • Strategic partnerships that increase possibilities for our clients. Such partnerships include AT&T Business, Rogers Wireless, Medline, Cecilia Health, Xealth, Diasyst, Bright.Md and HIA.
  • VitalTech views all clients as partners. We want you to be successful and to view our team as an extension of your own. From implementation to onboarding or support to marketing, we are here to help. We pride ourselves in our responsiveness and availability and our clients continuously tell us that we are far and above other vendors they have dealt with.


Keywords

Images

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Videos

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AccendoWave - UCSF Health Awards New Health Application of AI Quarterfinalist Spotlight

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Downloads

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VitalTech - Chronic Condition Management.pdf

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Company Details

Founded in 2012

Founded in 2018

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