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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Conduct multi-channel outreach campaigns to engage members in self-managing health risks and conditions, closing care gaps, improving Star ratings, and reducing total cost of care. - Close Care Gaps: Identify and engage non-compliant members, create targeted and personalized outreach through omnichannel engagement. Pair health actions with an incentive to provide a seamless reward experience. - Medication Adherence Reminders: Trigger digital health action urging the member to refill prescriptions, contact provider, and a self-report barrier to refill medication. - Healthwise Education: Supply easy-to-undersand health education material customizable to a member's health status, conditions, and interests. There are over 11,000 materials available on a wide variety of topics. - Monitor Performance: Provide a feedback loop to the health plan showing the effectiveness of each outreach by member, campaign, health action, and communication modality. - Medicaid Therapy Management: Provide a feedback loop to the health plan showing the effectiveness of each outreach by member, campaign, health action, and communication modality. - Engagement Automation: Leverage automated engagement playbooks connecting with the right members at the right time. - Scheduling Capabilities: Utilize scheduling capabilities for medication reviews and care transitions. - Omnichannel Communications & Tracking: Digital outreach, including email, SMS, in-app and push notifications, and integration to utilize physical mailers and outbound phone calls. Communication preferences and sequencing use the outreach channel for optimum outreach success. Digital and phone communications track back to individual member engagement. - Comprehensive Incentives: Incentives are available for all modules. Options include digital and physical gift cards to national and local retailers, merchandise and reward boxes distributed timely to members.
About HealthMine:
HealthMine is an all-in-one quality improvement partner that uses technology solutions to empower members to take a more active role in their health. We build personalized, ongoing member engagement strategies that drive healthy action, enhance member experience, and improve outcomes. Our technology has the ability to both bring in raw data to calculate the healthy actions needed for members, as well as intake enrollment files and member lists to execute and track the effectiveness of omnichannel engagement strategies. The channels offered include a suite of digital engagement tools including email, text messaging, member mobile application, and a member-facing web portal. In addition, we offer services for non-digital users such as IVR, live agent calls, and printed materials. HealthMine’s sophisticated platform enables clients to aggregate clinical and non-clinical data, segment populations based on conditions or measures, personalize engagement campaigns to fit the demographic of the population, engage digitally to navigate the members to take action, and measure the effectiveness of each intervention. Our offerings include solutions that can be utilized to address the following: • Member Engagement: Conduct multi-channel outreach campaigns to engage members in self-managing health risk and conditions, closing care gaps, improving Star ratings, and reducing total cost of care. • Member Experience: Keep a pulse on member satisfaction through digital surveys (e.g., mock CAHPS, HOS, NPS©) and a continuous feedback loop with real-time results. • Digital Health Risk Assessments (HRA): Maximize HRA compliance and uncover risk in your population through self-attestation via quick and efficient NCQA-certified digital HRAs. • Smart Rewards & Incentives: Motivate members with the right rewards to automatically drive the right recommended healthy actions; includes end-to-end gift card and merchandise rewards fulfillment and fully configurable program design. • Strategic Advisory: Our team of industry experts is available to help you implement our technology tools in ways that best meet your unique needs. Wherever you are in your quality improvement journey, HealthMine can scale your outreach initiatives and improve your results by partnering with you to configure and build the right programs and map the quickest path to success.
Product Description:

PatientConnect Mobile empowers patients to remain active in their health with condition-specific education, symptom surveys, and provider communication tools. Utilize PatientConnect Mobile across all patient populations to increase access and maintain connection between patient, provider, and caregiver. This BYOD application provides you all the functionality of the tablet, in a seamless, easy-to-use mobile application. * Bring Your Own Device (BYOD) solution * Available on Android & iOS.

About Health Recovery Solutions:

Health Recovery Solutions (HRS) supplies 400+ leading health systems, physician groups, and home health organizations with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmission and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with 90+ care plans, educational videos, teach back quizzes, customized education, and medication reminders, while also integrated with Bluetooth peripherals for advanced clinical monitoring. Video calls, phone calls, and messaging are part of the communication tools as well as 24/7/365 direct technical patient support through the tablets provided or mobile apps. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

HRS empowers patients to share biometric and health data in real time with their care team. This ranges from the HRS Kit experience, which features an HRS tablet and Bluetooth-enabled peripherals like a scale, pulse oximeter, blood pressure monitor, glucometer, and thermometer. Additionally, cellular-enabled devices (scale, BP monitor, pulse oximeter, glucometer) are available, and for higher acuity care settings, continuous monitoring supports site-of-care transitions and real-time tracking (see other HRS products for more information). HRS also facilitates seamless communication between the patient and clinician through multi-user video calling, bidirectional voice, and text messaging feature. The platform further enhances patient care with educational content, symptom surveys, and medication reminders.

HRS provides a robust suite of analytics to support program success and optimize operations. The platform features patient vital sign algorithms for risk stratification, allowing organizations to set custom alert parameters. Based on these parameters, the system automatically stratifies patients by acuity, from highest to lowest risk. For patients who fall outside of set thresholds or are deemed higher risk, the system generates alerts for clinicians or displays a visual alert within the portal.

HRS' RPM solutions supports on-demand bidirectional voice, video, and messaging – as well as multi-user video calling.

HRS provides a comprehensive offering, built at a third grade reading level, with large iconography, to support the needs of patients of a wide range of literacy levels and ensure that we increase access to care. HRS also supports 16 different languages as part of our solution.

HRS supports over 90+ diagnoses with the clinical content already built, developed and ready to use out of the box. All care plans and symptom surveys are customizable should you wish to adjust or leverage your own questions instead of HRS' questions.

HRS uses bidirectional integrations with a multitude of EMR vendors and supports active integrations with more than a dozen of the top EMR softwares.

HRS offers a complete logistics and inventory management service, including patient onboarding and offboarding, virtual wound consults, reimbursement consulting, 24/7/365 technical support, clinical monitoring, and a comprehensive client success network to help tailor your program and assist your team with all things HRS.

Partnership with HRS grants our partners access to more than 1,800 educational videos and quizzes that can be uploaded onto a patient’s care plan and tablet. HRS also provides disease specific content, curated to provide the highest quality health education for our partners.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Behavioral Health

Primary Care

Chronic Disease

Post Surgery

Postpartum Hypertension Management

Pediatric use cases:

HRS has served a diverse set of age populations ranging from pediatric to over 100+ years old, across multiple healthcare organizations. 

Users:

The end users of the product include patients, members of their care team. PatientConnect is a device agnostic "BYOD" solution for healthcare organizations, used across the enterprise. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Community based organizations, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Would prefer not to disclose, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Portable BYOD (bring-your-own-device) option with optional Bluetooth-enabled peripherals, including Blood Pressure Monitoring, Weight Scale, and Pulse Oximeter.

Differentiators vs Competitors:
  • Available on iOS and Android
  • 90+ customized care plans
  • Virtual visits
  • Bluetooth biometric monitoring
  • Medication reminders
  • Symptom surveys
  • Condition-specific education
  • Teach back quizzes
  • Customized risk alerts
  • Wound imaging
  • Caregiver connection
  • Personal goal setting


Keywords

Images

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Videos

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No videos provided

Downloads

No content provided

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HRS Overview.pdf

Alternatives

Company Details

Founded in 2008

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