The Welldoc Platform includes: 

• An artificial intelligence (AI) driven digital coaching app, providing personalized, actionable guidance and longitudinal feedback based on the six dimensions of health (1) Symptoms, (2) Food, (3) Activity, (4) Pscho-Social, (5) Medications and (6) Labs to help support the patient throughout their chronic care journey. 
• Integrated mental wellbeing support that educates individuals through their behavioral patterns to design a personalized strategy and action plan. 
• Comprehensive Digital Coaching and Education based on clinical standards adapted and digitized from Centers for Disease Control and Prevention (CDC) and American Heart Association (AHA) programs 
• Reporting and workflow integration enabling care teams to easily access data insights to inform clinical interventions and decisions. This includes our Management Portal that provides care management with enhanced population-level health data and analysis. 
• Availability in a neutral US Spanish, with cultural changes made for the target audience

Our approach addresses combinations of cardiometabolic conditions and comorbidities, all intended to bring more timely, personalized, meaningful digital engagement and health support.

The ways in which the Welldoc platform supports:

Diabetes

• For use by individuals with Type 1 or Type 2 Diabetes
• Delivers Real-time coaching and medication management
• Includes educational content from Association of Diabetes Care and Education Specialists (ADCES)
• Supports insulin management for individuals and their care teams
• Encourages healthy eating within the individual’s target carb range through coaching, meal planning, and other features
• Integrates hypertension and weight management

Weight Management

• Uses Artificial Intelligence (AI) to provide immediate, tailored and relevant coaching for your members in the moment when they’re making day to day decisions about their health.  
• Supports members to set clinically appropriate and achievable goals around weight and other health areas (like nutrition and activity)
• Supports a curated journey with holistic coaching tools ranging from food and nutrition, activity, sleep and where applicable medication
• GLP-1's -It is Welldoc's philosophy and approach to support a member's holistic weight loss journey whether or not they are using GLP-1's for obesity. Welldoc is not a prescriber. However, we support GLP-1 usage by educating, coaching and requesting that members track their medication adherence, side effects, protein intake, muscle retention and other metrics related to overall weight management.

Hypertension

• Provides in-app content based on American Heart Association (AHA) guidelines
• Assists with medication adherence by setting reminders
• Connects with Bluetooth blood pressure cuffs
• Delivers coaching messages with each blood pressure and weight entry
• Incorporates and tracks food that supports the Dietary Approaches to Support Hypertension (DASH) Diet

Diabetes & Hypertension

• Individuals receive coaching and feedback primarily to manage their diabetes, with key messages that also support hypertension

Heart failure

• Supports healthy eating habits related to fluid intake, lower sodium, and managing weight gain and loss
• Provides in-app content based on AHA guidelines
• Tracks and analyzes symptoms related to heart failure
• Tracks changes in weight to identify potential fluid retention
• Provides 24/7 automated coaching for BP, symptoms, and weight

Diabetes & Heart Failure

• Individuals receive coaching and feedback, prioritized for heart failure, with key messages that also support diabetes and hypertension

Pre-Diabetes

• Based on Center for Disease Control and Prevention (CDC) standards to reduce risk of type 2 diabetes
• Calorie counter and food tracking
• Personalized automated insights based on weight, activity, and blood pressure entries
• Integrated coaching provided per CDC program guidelines
• Education and support for weight loss
• Configurable for your needs extending beyond CDC standards

Healthy Lifestyle

• Calorie counter and food tracking
• Personalized automated insights based on weight and activity
• Education and Support for weight loss
• Encourage meals within target calorie range through coaching, meal planning, and other features
• Personalized nutrition guidance coaching with real-time feedback to support progress and better health
• Large, multi-cultural food database providing a diverse selection of option

Welldoc is not intended to replace the care provided by a licensed healthcare professional. Welldoc does not support severe mental health diagnosis. Please see welldoc.com for full indications of use.

Welldoc’s comprehensive cardiometabolic care platform provides multi-condition support across diabetes, pre-diabetes, hypertension, weight and obesity management, and heart failure with integrated behavioral health support. Wellness, nutrition counseling and lifestyle management are all core to our solution. Welldoc is an FDA-cleared digital health solution, guides individuals through the complicated journey of living with diabetes by enabling them to self-manage their care while enhancing connections to their healthcare team.

The Welldoc Platform is integrated in a way that builds upon current chronic care programs rather than duplicating or replacing existing services. Welldoc will provide an overview of their differentiated approach to digital health in chronic care and share their clinical data, demonstrating the opportunity to engage patients beyond traditional care, with real-time in the moment, AI-driven, personalized coaching.

Our platform includes:

• An AI-driven digital coaching app providing personalized, actionable guidance throughout an individual's chronic care journey
• A Care Management Platform that integrates into the EHR enabling care teams to easily access data insights to inform clinical interventions and decisions
• A data intelligence tool with enhanced population-level health data and analysis

The Rimidi Platform is a disease management tool that allows the patient and his or her physician to effectively manage diseases together. The comprehensive solution includes remote patient monitoring and chronic care management capabilities, clinical decision support tools, disease management insights, and patient engagement tools, enabling healthcare providers to identify gaps in care management and the steps needed to close those gaps.

Rimidi combines patient-generated health data from connected devices with clinical data from EHRs to drive patient-specific clinical insights and actions via embedded clinical decision support cards. The platform integrates with glucometers, CGMs, blood pressure cuffs, scales, pulse oximeters, digital inhalers, and more.

Rimidi's platform supports disease management for the following conditions: 

• Diabetes
• Hypertension
• Heart Failure
• Obesity
• Chronic Kidney Disease
• Maternal Health, including antepartum and postpartum hypertension or diabetes
• COPD
• Asthma
• Fatty Liver

Created by clinicians, for clinicians, Rimidi is a digital health company that supports healthcare providers in the delivery of remote patient monitoring and chronic disease management with EHR-integrated software, services, and connected devices. By combining clinical data from the EHR with data from connected devices and patient surveys, Rimidi enables guideline-based management and prioritization of highest-need patients. 

Welldoc believes that partnership is the pathway to better management of chronic conditions. Digital health solutions do not work in a silo and data and insights should be integrated into care models to support optimized interventions and clinical decisions. The Welldoc platform includes a digital ecosystem that allows for user coaching and support along with remote monitoring and tracking of patients. In addition, the platform includes integrated patient population management tools, dashboards and analytics.

Backed by Evidence and Clinical Rigor

Welldoc’s platform holds 11 510(k) FDA-Clearances, 90+ clinical publications and posters, and 54 patents for our technology and platform features. Welldoc boasts strong economic and clinical outcomes in randomized, controlled clinical trials and in real-world experience.

Extensive research has shown:

• Average cost savings of $3,048-$3,252/person with Type 2 diabetes, annually [1]
• A 1.2-2.0 point mean A1C reduction in individuals living with type 2 diabetes [2,3]
• 7.4 - 12 mmHg Drop in blood pressure in the first 3 months of use [4]
• Welldoc currently has a Net Promoter Score (NPS), a standard gauge of digital health customer satisfaction of ~70.1. Individuals engage with the app an average of ~30 times per week [5]

Digital Coaching

Welldoc offers 1:1 asynchronous chat capabilities, two-way messaging, and live video meeting capabilities directly through our application. We enable this functionality for use by our clients’ Care Management teams, allowing them to function most efficiently in data-driven interventions that prioritize the members most in need.

Welldoc is a device-agnostic solution. The Welldoc platform connects to over 400 devices and data sources, including CGM, blood glucose meters, scales, blood pressure devices, fitness trackers, pharmacy and clinical laboratory data. Given Welldoc's device-agnostic approach, preferred supplies/consumable products are dictated and provided by the client. Welldoc can configure the app to support device/supply ordering functionality from within the application if so desired. This also prevents any interference with existing formulary strategies.

Integration into care models

Our Welldoc platform can push notifications, alerts, and reports to care team members and providers within their existing workflows with integration into their EMR or care management platform. Welldoc is capable of sending and receiving data to health systems. Integration details are handled at implementation. Welldoc has existing partnerships with Xealth and Redox to support technical integrations in line with your requirements. We will partner with you to develop and execute an integration approach that can seamlessly fit into your care model and support remote patient monitoring and tracking.

Client Success and Engagement Program

Welldoc also offers full client success and engagement support as part of our offerings to support outreach, awareness building, user activation, and overall engagement with our solution. We can work directly with you to build and execute a comprehensive, multi-channel campaign and communications approach in line with your program objectives and criteria. We have created an approach to support every part of the member journey:

• Awareness: Building knowledge of total chronic care programs and the advantage of Welldoc's digital health solution.
• Registration/Activation: Supporting member enrollment activities, onboarding, and application configuration.
• Engagement: Ensuring members know how to make the best use of Welldoc's digital health solution in line with the total chronic care program; Understanding the data and insights that are critical to longer-term lifestyle changes and optimizing their treatment plan with their care teams; driving deeper engagement by recommending additional features within the application.
• Graduation/Disenrollment: We will work with you to determine the triggers for graduation or disenrollment. Given the personalization driven by AI, we typically see members utilize our solution throughout their chronic care journey to support a healthy lifestyle.
• Surveys: Understanding the member experience and receiving feedback at critical points of their journey. We deliver surveys within the app to assess social determinants of health and psychosocial issues, provide resources, and identify pertinent concerns to share with the care team.
• Data Analytics/Program Success: Welldoc is committed to helping clients and partners optimize their programs, and therefore tracks and reports on program success through actionable data and user intelligence.
• Customer Service: Welldoc offers telephone and email customer support to help get users activated and get their devices synced. Users can easily access a live agent via phone M-F; 8 am - 6 pm ET.

References

[1] IBM Watson Health. Estimating the economic value of a digital therapeutic in type 2 diabetes. Welldoc-sponsored report 2018. Published August 2018.

[2] Tang PY, Duni J, Peeples MM, et al. Complementarity of digital health and peer support: “This Is What’s Coming.” Front Clin Diabetes Health. 2021;2. doi:10.3389/fcdhc.2021.646963

[3] Quinn CC, Sareh PL, Shardell ML, Terrin ML, Barr EA, Gruber-Baldini AL. Mobile Diabetes Intervention for Glycemic Control. Journal of Diabetes Science and Technology. 2014;8(2):362-370. doi:10.1177/1932296813514503

[4] Kumbara A, Iyer A, Shomali M. Blood pressure improvement in people using a digital health solution for comprehensive diabetes self-management. Poster presented at: 16th Annual Cardiometabolic Health Congress; October 14-17, 2021; National Harbor, MD.

[5] Snow K, Iyer Phd A, Shearer D, Peeples M. Interactive Digital Health: Engaging Healthy Behaviors & Clinical Outcomes.; 2020. Poster

Welldoc Differentiators:

• Our platform supports the full suite of cardiometabolic conditions such as diabetes, obesity, hypertension heart failure, and prediabetes 
• Welldoc's digital first approach offers competitive pricing and works within your current Care Management Programs.
• Our platform is AI personalized, with digital coaching that is available 24/7 to the member.
• We have backed clinical rigor with 11 FDA clearances & 90+ publications on clinical outcomes.
• Our "Bring your own device" approach connects to 400+ connected devices allowing employees to use devices they are familiar with to increase engagement and reporting.

Virta

Virta is based on strict diet, where the Welldoc Platform takes a whole person approach & helps users manage an overall healthy lifestyle including diet, also blood glucose, blood pressure, medications, activity, etc. across six chronic conditions.

Livongo

Livongo is typically more expensive since provide human coaches & devices, whereas Welldoc is a digital-first, device agnostic approach. With Welldoc, health plans don’t have to pay for coaching & supplies that members may not be using.

Omada
Omada is typically more expensive because they use human coaches where Welldoc is digital-first, available 24/7/365 and connects user to their own provider. With Welldoc, health plans don’t have to pay for live coaching that members may not be using

In the sales process, we often hear “Doesn’t Epic (or other EHR) do that?” Rimidi is not built to replace the EHR, but to enhance it by bringing in additional data sets, providing more efficient workflows, and improving the user experience. Rimidi can install and configure its platform within 3-6 weeks which is significantly faster and more cost effective than onsite EHR teams can build and support enhancements to meet clinical needs. Rimidi’s modern technology stack enables rapid cycle innovation and iteration post-go live.

Rimidi’s cardiometabolic platform is most often compared to other Remote Patient Monitoring solutions, but the platform-approach to RPM allows Rimidi to do so much more. Some key differentiators of the Rimidi platform are: (1) tight integration with leading EHRs via SMART on FHIR, (2) the breadth of the comorbid disease states we cover, (3) our incorporations of patient-reported outcomes and social determinants of health measures and (4) our Clinical Decision Support engine. Rimidi’s CDS cards support almost any insight or intervention a client wants: RPM data alerting and interventions, referral management, lab or medication recommendations, clinical trial identification, and more.