Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.

Think unified solutions, not silos across personalized marketing engagement, proactive digital customer service and intelligent automation. A configurable technology platform with out of the box healthcare focused capabilities. Even the most cutting-edge technology can’t work in isolation. If you’re constantly duplicating efforts across different systems that don’t talk to one another, you’re losing out on quality time that could be spent with your patients. Don’t let administrative hassles distract you from what really matters. Pega offers the industry’s only unified digital process automation platform, combining robotics, process automation, and case management together in a unified architecture. And we build in powerful decision analytics, so you’ve got everything you need to automate any process while working faster and smarter. https://www.pega.com/insights/resources/context-driven-applications-healthcare

Clarity CRM account management tools make it easy to manage and share all of your accounts from one place. Sales teams are no longer storing customer information in multiple locations, and all your data is secure in one centralized account management system. With account information efficiently organized in one centralized location, Clarity CRM’s account management software provides you with immediate access to everything you need to know about the organizations you call on. Utilize Clarity CRM account management solutions and walk into every meeting and account review ready to put your best foot forward Track all activities, attachments, contacts, notes, opportunities, quotations, sales, and services for an organization from a single intuitive view Fully customize the user interface to meet the unique needs of your business Import your accounts from Microsoft Excel or Outlook Segment your accounts to quickly view unique groups of organizations Use account segmentation to create targeted marketing materials Add custom fields to capture unique account information Find accounts quickly by searching on any characteristic including custom fields, segments, and products & services Use Group Edit to efficiently make changes to groups of accounts Access and manage account information from any device, including mobile Export your accounts to Microsoft Excel Run out-of-the-box account reports or create your own custom-tailored reports