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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Watershed Health
Watershed Health

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Categories

Solutions

Description

Product Description:
Watershed is a closed-loop coordination platform that continuously measures the quality of clinical, non-clinical and social determinants of health partners, unlocking their immediate full potential: Real-time notification of clinical events (e.g., hospital discharge, etc.) Real-time data feed (e.g., patient discharge summary) Closed-loop Referral management Interprovider communication Care pathway guidance Patient engagement and navigation support
About Watershed Health:
Watershed Health utilizes a proprietary software platform and care navigators to significantly improve healthcare quality outcomes by creating a complete ecosystem for the provision and management of value-based care.
Product Description:

DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

About DispatchHealth: High-Acuity Care @Home:

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.


Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Post-acute referral and provider management

Interprovider communication

Care pathway guidance

SDOH and clinical referral management

patient navigation

care coordination

population health

transitions of care management

provider network management

chronic care referral management

health information exchange (curated)

Pediatric use cases:

Watershed is applicable for all patient ages and types.

Users:

Front line staff (care coordination, referral/discharge coordinators, etc...)

Executive and Management staff

Health plan and health system network management teams

Community engagement teams

Description:

Introduction & Presentation 

Meet Sharon, a 68-year-old female who called her PCP to report a 10-pound weight gain over the past 

three days, in addition to being more fatigued than normal. The patient’s nursing care manager at the 

PCP office called DispatchHealth to request an in-home visit. 

The power of DispatchHealth 

History: Patient had an electrical cardioversion 6 days prior, anemia, cardiac arrhythmia, CHF, 

hypothyroidism, kidney failure, obesity. 

Physical exam: Abdomen distended with no tenderness or guarding, bilateral lower extremity edema 

3/6, systolic heart murmur 2/6. 

On-site labs: Chem 8 on-site findings of low hemoglobin levels, normal electrolytes, normal EKG. 

Medication reconciliation: Furosemide administered on site and prescription ordered. 

SDOH assessment: No urgent concerns identified. 

Education: Extensive disease specific education and the importance of following up with PCP for anemia. 

Care coordination: Discussed care plan and shared encounter summary with PCP. 

Outcome: Sharon was able to avoid being transported to the ER which would have resulted in expensive medical costs and the challenges of transitional care.

Pediatric use cases:

Yes. We are able to treat patients ages 3+ Months and older.

Users:

Patients ages 3+ Months and older

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Community based organizations, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Community based organizations

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

Not applicable

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.

Keywords

Images

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Videos

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Company Details

Founded in 2013

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