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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

League is revolutionizing the way healthcare providers engage with their patients. League delivers a fully integrated, digitally-driven consumer experience (CX) platform that positions the patient at the heart of every interaction, extending the care they receive between each visit for specific clinical areas or across the entire enterprise. We believe that the future of healthcare is personalized, proactive, and digitally-enabled, and our platform aims to make this vision a reality for healthcare providers.

About League Inc.:

League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League’s platform to deliver high-engagement, personalized healthcare experiences consumers love.

League started with a vision for the future of healthcare: consumer-centric, personalized, preventive, and always on. We’re relentlessly focused on the consumer experience, driving unprecedented engagement levels in healthcare. Today, millions of people use digital health experiences powered by League to make better choices for their health.

Product Description:

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

About pCare:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

With ingeterations in place, pCare tracks when content is accessed, completed, along with answere to learning verification questions - all of which can be ported back to an EHR via results message. Additionally, all de-identified transaction data is saved in our system for reporting and can be made available back to clients via data exports.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

Use Cases

Description:

Maternity & Family Health

  • Our solution supports pregnant patients in finding care, engaging with programs and resources to support better pregnancy outcomes, preparing and navigating the labor and delivery experience, managing the postpartum period, and supporting preventive care for parent and child.

Procedures

  • Our solution supports patients in understanding their care needs pre- and post-surgical procedure to ensure care adherence and improve outcomes. This may be paired with chronic care and disease management. (E.g., orthopedics, ambulatory services, etc.)

Chronic Care & Disease Management

  • Our solution supports long-term relationship building and care delivery for complex, chronically ill patients with managing their conditions and improving quality of life. (E.g., Cancer, Diabetes, Heart Health, etc.)
Pediatric use cases:

None provided

Users:

Patients & family / support team

Description:

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases:

Same functionality above with an age-appopriate interface.

Users:

Patients, families, and staff

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

League does not replace a client’s patient portal, but rather helps providers create a cohesive, personalized experience that makes it easier for their patients to find, access, and interact with their care before, during, and between care visits.

Differentiators vs Competitors:

Composable, so a client can own, control & modify the CX and adapt to market changes

Interoperable to enable data democratization with a FHIR-native platform

Data-driven to provide proactive, relevant & actionable next steps for each individual

Open to integrate multiple digital properties for a connected ecosystem

Future proof so you can build to scale and drive long-term innovation

Differentiators vs EHR Functionality:

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs Competitors:
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.

Health Equity

Keywords

Images

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Videos

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Brand Video (50s) - Final.mp4

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Downloads

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Highmark Health Case Study FINAL.pdf
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pCare_PrescribedEducation_CaseStudy.pdf

Alternatives

Company Details

Founded in 2014

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