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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
VitalCare Family
VitalCare Family

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Categories

Solutions

Description

Product Description:

Families Can Stay Connected To Their Loved Ones Anywhere, Anytime.

About VitalTech:

VitalTech provides a comprehensive enterprise solution that empowers patients to better care for their health, while enabling care teams to monitor, manage and care for patients remotely. Our proprietary platform enables health systems, managed care organizations, home health agencies, physicians, and senior living facilities to automate workflows while improving health outcomes, increasing patient safety, and lowering the cost of care. Our suite of easy-to-use solutions increases patient engagement and compliance.

With our customizable patient application, VitalCare, providers can monitor their patients from the comfort of their own home. You can utilize a VitalTech provided tablet or allow patients to bring their own device and download the app. Care teams can choose which devices each individual patient requires to manager their condition(s). With our engagement module, patients have a suite of patient education materials to help them understand their condition(s) and program, and can communicate with providers through secured messaging, audio, and/or video calls, all within VitalCare. The nutrition and medication modules, reminders/announcements, as well as questionnaires/surveys, empower patients to adhere to their care plans. 

VitalCare Admin, our fully HIPAA-compliant, customizable provider portal allows care teams to monitor patients quickly and easily. Within our portal, care teams have access to VitalTech Insights, which provides the ability to create countless customizable reports and analyses from all data collected. In addition to Insights, providers have access to VitalTech Care+, our workflow automation tool that creates proven efficiencies in the delivery of virtual patient care, enhances patient safety, increases accessibility, reduces costs, and optimizes reimbursements. 

VitalCare Family, provides additional support for patient engagement, socialization, and compliance, leading to a reduction in isolation and improved outcomes.

Product Description:

Clinicians can order, deliver, and monitor care from one unified platform within their current workflow. These include everything from connected devices to services including meal delivery and transportation, from patient education to surveys and PROs. Looking to alleviate the disparity in healthcare delivery while recognizing common technologies most people share, Xealth helps health systems make digital health a competitive asset.

Xealth enables healthcare teams to order digital content and services as easily as they do medications today. Patients can then access these digital health prescriptions from the provider's portal, so that they can actively manage their health.

About Xealth:

Xealth enables healthcare teams to order digital content and services as easily as they do orders and medications today. Patients can then access these digital health prescriptions from the provider's portal, so that they can actively manage their health. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Family members and caregivers may utilize audio or video calling features to connect with the patient. Additionally, VitalTech Family contacts can be added to audio or video consultations between the patient and the provider.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

Contacts using VitalTech Family will have full access to the patient's biometric and other health data in real-time. VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable providers to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

The VitalCare patient application was designed with ease of use as one of the primary goals. It is simple and straightforward, and able to be used by people with little or no technical knowledge. One of the key focus areas for VitalTech has been developing simple, intuitive UI and communications. The UI is designed to be very senior friendly for low vision and dexterity . VitalTech follows the recommendation of the Joint Commission that all patient education materials (PEMs) should be written at or below a 5th grade reading level in order to address the health literacy needs of all patients. We are mindful that many of our patients utilizing the VitalCare application are elderly, with the average age of our users being 78. With that knowledge, we work hard to ensure that our application is easy to use no matter a patient’s age and/or technical literacy. VitalTech and AT&T initiated a strategic partnership to deliver best-in-class virtual care over FirstNet, ensuring patients and clinicians always have access to real-time data and communications to solve some of the more significant health equity issues the US healthcare system faces. From AT&T, we provide patient access to the FirstNet network mentioned prior. As a FirstNet subscriber, patients would get prioritized access on all AT&T LTE bands in addition to Band 14, while also receiving enhanced coverage in rural areas.

VitalTech Family users will be able to review patients inputs or lack of inputs to see if the patient is adhering to their care plan. Users may also send gentle reminders to promote positive behavior change for patients.

We have a dedicated customer success team that will continue to work with you and is always available to rectify any issues that may come up, for both you and any of the patients on the system. VitalTech offers a 24/7 customer and technical support service for both providers and patients.

VitalTech Family users will be able to send gentle reminders to promote positive behavior change for patients.

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Once digital tools are ordered, Xealth can manage all elements of delivery and enrollment, either by sending them directly via email or SMS or via the patient portal (stock or custom-built). As patients use these programs, Xealth tracks engagement and can send reminder notifications.

Tthe Xealth platform has successfully deployed a wide variety of connected device solutions within its digital health formulary across the client base. Remote Patient Monitoring solutions deployed include both broad-based RPM such as VitalTech and Harmonize, and also focused RPM solutions such as Babyscripts, Force Therapeutics, Glooko, and Rimidi. Xealth enhances the native capabilities of each of these RPM solutions through its unique integration within the EHR, allowing for the ordering and monitoring of the RPM solution based on configurable use cases. This integration creates a seamless experience for both patients and clinicians. Xealth’s proprietary dashboard provides insights to the impact of digital solutions, allowing for health systems to gain a better understanding if the solutions they have deployed are having the intended impact.

Xealth brings data and real-time monitoring information back into the health system so care teams can follow the patient’s progress or drive interventions. Digital Care embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth’s platform aggregates and organizes digital health tools and related data within the EHR for easy deployment and oversight. Xealth’s core platform is the Digital Care SMART on FHIR app, which can be downloaded from Epic App Market (formerly App Orchard) or Cerner Code Gallery and configured by the health system team to launch directly in the provider’s charting workflow. Xealth’s clinical decision support rules engine can automatically distribute tools, assets, and program enrollment information to patients, as well as present relevant solutions within the patient record in the EHR for manual prescribing. Xealth brings monitoring information back into the health system so care teams can follow the patient’s progress or drive interventions. Digital Care embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth streamlines and enables dynamic control of data captured and collected by third party vendors. As organizations use Xealth to connect patients with Apps and RPM tools to collect and monitor patients, Xealth's integrated infrastructure enables the health system to have complete access to that data in a variety of manners. Xealth embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth’s platform aggregates and organizes digital health tools and related data within the EHR for easy deployment and oversight. Xealth’s core platform is the Digital Care SMART on FHIR app, which can be downloaded from Epic App Market (formerly App Orchard) or Cerner Code Gallery and configured by the health system team to launch directly in the provider’s charting workflow. Xealth enhances the native capabilities of each digital vendor through its unique integration within the EHR, allowing for the ordering and monitoring of the RPM solution based on configurable use cases. This integration creates a seamless experience for both patients and clinicians. Xealth’s proprietary dashboard provides insights to the impact of digital solutions, allowing for health systems to gain a better understanding if the solutions they have deployed are having the intended impact. Through its extensive Vendor Ecosystem, Xealth has worked collaboratively with over 40 industry recognized providers of digital health applications, clinical content, RPM and others. Maintaining excellent working relationships with vendors embedded in Xealth use cases is part of Xealth’s foundational model for achieving success across the client community.

Xealth’s Digital Command Center provides engagement data for digital tools and content deployed through Xealth. Health systems can see how many patients open an email/text message, click on a card in digital care, and watch or view content. This allows the health system to see if content is being used by patients. Health systems can change the time of deployment of a solution (send sooner or later) and/or send reminders, when there is a lower level of engagement than expected. Xealth’s monitor tab, which is integrated into Epic, displays third party application dashboards within Epic, providing a seamless experience for the clinician. The clinician is also able to see engagement data for content, such as videos/pdfs.

Use Cases

Description:

VitalCare is a flexible and customizable solution that can be utilized across numerous patient populations and settings. We are proud to serve so many individuals across such varying use cases.

  • Chronic Condition(s) Management: patients/users with CHF, COPD, hypertension, diabetes, asthma, cancer, behavioral health, kidney disease, obesity, and other conditions
  • Rising Risk: patient populations with a suspected infection or high susceptibility to chronic illness
  • Complex Condition(s) Management: patients/users with comorbidities that require complex interventions
  • Post-Acute: patients with clinical needs after surgical procedures (e.g. joint replacement) or other hospitalizations
  • Episodic Care: Prenatal and postpartum care for pregnant people and new parents
  • Pediatrics: Infants through older adolescents with issues ranging from post-NICU monitoring to asthma control
  • Private Pay Patients
  • Isolated patients: patients who live alone 
Pediatric use cases:

None provided

Users:

VitalCare Family is best utilized for family members, loved ones, and/or caregivers of patients to add an additional sense of security for the users. For pediatric patients, VitalTech Family users are able to remotely check in on them by monitoring their vitals, nutrition and medication adherence, as well as video chat with the patient and/or the patient and their provider. 

VitalCare Family adds an additional layer of comfort and support for the users, as well as provides the patient with a sense of support. Users of VitalTech Family are encouraged to provide gentle reminders to a patient if they become begin to stray off their care plan. 

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

While EHRs are often viewed as competitors, it is clear that their current functionality is not comparable. EHRs do not provide clients with actionable insights that lead to informed decision making.

VitalCare Admin not only stores all the data but also provides valuable insights through VitalTech Insights and automates provider workflows with VitalTech Care+.

EHRs are introducing new features in an attempt to keep up with the innovative virtual care solutions, but unfortunately they continue to fall short in their functionality. 

VitalCare's provider portal (VitalCare Admin) proactively supports clinicians to deliver the highest quality of care to patients in in the comfort of their own home simply and effectively. 

Differentiators vs Competitors:

VitalTech's comprehensive virtual care platform and advanced analytics will provide you with a significant competitive advantage in the region by offering comprehensive and innovative remote patient monitoring and engagement solutions. By seamlessly managing various levels of patient acuity and disease states, VitalTech enables you to deliver superior care, optimize patient outcomes, and minimize hospital readmissions. VitalCare's flexible automated provider workflow builder allows you to treat today's patients but adapt to new and innovative care pathways as access to rich contextualized analytics drives better care.  

VitalCare allows providers to manage all patient types from a full turnkey solution delivered to a Hospital at Home patient to a downloaded app allowing you to mass scale for pop health and continuing health. 

VitalTech has an intuitive clinical provider portal, which, combined with our unique engagement tools and SDOH functionality, fosters a more meaningful and personalized patient experience. This enhanced engagement elevates patients' quality of life and bolsters their confidence in the care they receive from you. Patients' sense of empowerment and support from this platform ultimately translates to higher satisfaction rates and improved patient retention. 

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable healthcare professionals to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.  

VitalTech's comprehensive virtual care and engagement solutions position providers at the forefront of patient-centered care, setting it apart from its competitors. By offering enhanced patient experiences, superior health outcomes, and innovative technologies, providers can expect increased patient loyalty and a stronger market presence.

At VitalTech, we provide the ability to monitor all patient populations and disease states, the ability to pivot easily, and customization is available for functionality, reporting, alerting, etc. VitalCare proactively assists providers to deliver the highest quality of care to patients in in the comfort of their own home.

VitalTech's comprehensive virtual care platform combines advanced AI-based analytics, extensive RESTful APIs, clinical support, customizable workflows, and strategic partnerships with FirstNet and AT&T to set us apart. Our platform is at the forefront of patient-centered care and health equity. We are committed to driving continuous improvements in patient care, outcomes, and overall efficiency to ensure that Baptist can deliver all patients the highest quality of care.

VitalTech's comprehensive virtual care platform, enhanced by advanced AI-based analytics, clinical support, customizable workflows, and seamless integration with existing healthcare infrastructures, sets us apart from our competitors. Our dedication to providing more personalized and effective care enables healthcare organizations to improve the patient experience and overall well-being, ultimately leading to innovative and equitable healthcare solutions.

Some key VitalTech differentiators are listed below:

  • VitalCare is a comprehensive, full-stack enterprise solution.
  • VitalCare powered by FirstNet®
  • VitalCare has an SDK and extensive RESTful APIs
  • VitalTech Insights, our business intelligence (BI) and advanced analytics tool, enables clients to analyze, visualize and better utilize all collected data.
  • VitalTech Care+, our workflow automation tool, allows clients to set customized workflows for each patient group, facilitating better care with greater efficiency.
  • VitalCare Family drives patient engagement, compliance, and socialization, while also reducing isolation.
  • HIA partnership to manage chronic conditions and reinforce care plans with conversation AI delivered via virtual avatars.
  • Diasyst partnership to provide decision support for diabetes. 
  • Patient engagement module
  • Customizable and templated questionnaires and surveys
  • Asynchronous messaging through partnership with Bright.Md.
  • VitalTech offers a fully automated logistics portal for forward and reverse logistics.
  • Our current provider portal with actionable insights
  • Upcoming enhanced provider portal (scheduled to be released in 2023)
  • VitalCare architecture is flexible and scalable to support 3rd party integrations, including over 50 EHRs and custom integrations. We have several API endpoints and webhooks available for integration. 
  • Reminders and task list
  • Personalization
  • Device agnostic
  • Medication module
  • Nutrition module with voice, barcode scanning or manual entry options
  • Competitive pricing and flexibility
  • Our 24/7 support is easily reachable and responsive to solve any issues that may arise for clients and patients.
  • American Hospital Association (AHA) is a strategic investor in VitalTech, its only affiliation with a remote patient monitoring company. 
  • Strategic partnerships that increase possibilities for our clients. Such partnerships include AT&T Business, Rogers Wireless, Medline, Cecilia Health, Xealth, Diasyst, Bright.Md and HIA.
  • VitalTech views all clients as partners. We want you to be successful and to view our team as an extension of your own. From implementation to onboarding or support to marketing, we are here to help. We pride ourselves in our responsiveness and availability and our clients continuously tell us that we are far and above other vendors they have dealt with.
Differentiators vs EHR Functionality:
  • Streamline digital vendor integration
  • Reduce IT/IS resources for use case deployment
  • Provide single UI for all disparate digital tools
  • Manage and control data integration into EHR
Differentiators vs Competitors:
  • Digital app library
  • Advanced EHR integration
  • Smart recommendation triggers
  • Integrated clinical workflows
  • Patient portal integration

Keywords

Images

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VitalCare Family - Patient Medication View - iPhone.png

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Videos

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VitalTech RPM Story SC House Calls.mp4

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Xealth Overview 2021

Downloads

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Patient Facing RPM Flyer.pdf
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eBook - Patient Centric Digital Health

Alternatives

Company Details

Founded in 2018

Founded in 2014

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