We connect technology, community, and wellness coaching to improve patient outcomes and the bottom line of our partners.

Community Wellness is the nation’s foremost innovator of evidence-based, high-touch, technology-enabled digital care solutions. We use FDA-approved devices, certified health coaches, medical science, best-in-class informatics, and online communities to deliver improved outcomes, access, satisfaction, compliance, and lower costs to patients, physicians, clinics, hospitals, and health plans.

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

• We expand clinical bandwidth, extension of care
• New and consistent revenue stream
• Provide real-time data, triage alerts and early intervention
• Branded app
• Clinical Coaches trained in motivational/behavioral coaching

• 24/7 Vital Monitoring
• 24/7 Clinical Coaching - all coaches are Community Wellness employees. They are RN's, LPN's and PA's and reside in the state (demography) as the patient.
• Dedicated Patient Matching - Patients matched by demographic, condition and preference
• On-site on-boarding, recruiting and adoption at no charge
• Medication compliance tools

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.