Smartlink Data Connector (SDC) is an Integration Platform as a Service that exchanges data bidirectionally with electronic health record’s (EHRs) via the user interface. It works with any operating environment (SaaS, hosted, on-premise), and can insert or extract virtually any type of data, including documents, images, notes, discrete data, and messages. SDC eliminates the need to work with EHR vendors, and implements much faster than traditional approaches to EHR integration.

Smartlink Health Solutions provides an Integration Platform-as-a-Service that enables bidirectional data exchange for healthIT systems via the user interface & other interface methods.  

Establish Networks
Our data ingestion platform can consume internal and external claims, quality data, and other relevant insights such as patient access or provider loyalty data that allow you to then rank specialists and facilities using a custom weighting method by service line. Our clients leverage this intelligence to build custom referral networks. Examples include a network for value-based care, an owned provider network, an affiliated network, or building networks for community-based resources.

Auto IdealMATCH
Leverage Network Intelligence data at the time of referral. Coordinators are prompted to select the most appropriate specialist for the patient based on insurance, quality outcomes, costs, location, and patient preferences. IdealMATCH is integrated into Epic so it doesn’t disrupt the existing workflow.

Auto Prior Authorizations & Scheduling
ReferralPoint is able to automate a large portion of the referral notification and prior authorization process then enables automated scheduling capabilities based on the workflow of the practice (by patient, by staff, in real-time).

Auto Closing the Loop
ReferralPoint supports closing the patient care loop between the primary care provider and specialist while tracking each step from referral order to a closed loop regardless of the referred-to providers EHR. Once a referral option is selected, ReferralPoint automates communication (SARA) with the patient to guide them along the journey then updates the status of each referral - including automated reminders, follow up, and even feedback surveys which can be used to update the scores of each provider. Because our solution is built on a data ingestion engine, we can close the referral loop a number of ways including engaging the patient, faxing the specialist, analyzing claims or receiving ADT feeds.

ReferralPoint is the leading expert in referral management solutions for health systems, medical groups, and payers looking to reduce leakage, increase revenue and savings, improve efficiency, and enhance patient satisfaction. ReferralPoint uses data and automation to alleviate staffing challenges while supporting fee-for-service and value-based care initiatives.

Not applicable.

Using our innovative technology and approach, we free data from the constraints of innovation-blocking business models, expensive interfaces, and vendor-specific interpretations of interoperability standards. 

When it comes to integrations with small physician practices in particular, one of the biggest barriers is the time and cost associated with working with EHR vendors and their pay-to-play interfaces. SDC completely eliminates the need for EHR vendor involvement. As a result, we decrease integration timelines by at least fifty percent on average and also eliminate the costs of these interfaces, which can range up to $25,000 for ambulatory EHRs.

Additional benefits of our approach can be summarized as follows:

LEVEL OF EFFORT

• As mentioned above, there is no EHR Vendor involvement, which eliminates the associated level of effort for clinics and CIN’s and accelerates the integration process tremendously.  

• The only effort on the clinic side is providing credentials. After that, we do all the work and there is essentially zero effort by the clinic.

SPEED

• SDC integrations take a fraction of the time required with API/HL7/CCDA based integrations.

BREADTH and DEPTH

• SDC works with virtually any EHR, regardless of operating environment, including on premise, SAAS, and hosted systems.

• Interpretation of interoperability standards are highly variable across EHR vendors, resulting in a wide disparity in the data that is accessible as well as the quality of data via those interfaces. Because SDC leverages the UI, SDC takes advantage of interoperability standards, but is not limited by them. SDC goes beyond the CCDA and can extract discrete data, diagnostic images, assessment screenings such as PHQ’s, family medical history, chart notes, etc..

TRANSPARENCY

• The clinic has a complete audit trail of all data that has been shared via the native audit of the EHR.

PROVEN

• Experience with over 70 EHRs and growing.

• Ability to insert data back into the clinical workflow, such as inserting documents and discrete data or creating tasks, alerts, and messages.

We ingest your patients, claims, and 3rd party data

More than just a referral app...we're a Data Driven, Fully Automated, Referral Strategy Platform that allows you to:  

1. Analyze Referral Trends over three year look-back to reduce leakage, cost, improve care quality and patient experience

2. Optimize Preferred Networks with provider scoring, patient-provider matching, and actionable insights into gaps and opportunities

3. Automate Referral Workflows with provider selection, scheduling, patient communication, and closing the loop all from within your existing EHR workflow