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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Medical Guardian’s Personal Emergency Response Systems (PERS) deliver exceptional protection and peace of mind across a range of environments, including home health agencies, senior living communities, and health plans. Our systems seamlessly integrate with remote patient monitoring and engagement services to offer a proactive and comprehensive approach to care.

Key Features:

User-Friendly Base Station Hub: Designed for ease of use at home, ensuring a reliable emergency response with an intuitive interface.

MGMini and MGMove Units: Versatile, all-in-one devices providing robust support both at home and while on the move.

24/7 Emergency Monitoring: UL-certified service guarantees continuous, dependable protection around the clock.

Nationwide 4G LTE Coverage: Ensures strong connectivity and reliable service across the country.

Automatic Fall Detection: Optional feature that promptly detects falls and alerts caregivers, enhancing response times.

Two-Way Voice Communication: Enables clear, immediate interaction with emergency operators for prompt assistance.

Care Calls: A dynamic feature allowing organizations to reach patients directly via their PERS devices. This includes regular patient check-ins, appointment scheduling, and customizable uses based on organizational needs, such as reminders and health surveys.

With Medical Guardian, organizations can offer comprehensive support, integrating advanced monitoring and emergency features to elevate safety and care across various settings.

About Medical Guardian (formerly Clear Arch Health):

Medical Guardian is a leading provider of advanced healthcare solutions, specializing in Remote Patient Monitoring (RPM) and engagement services. Our mission is to enhance the delivery of healthcare by bridging gaps in remote care with innovative technology.

We partner with top healthcare organizations, hospitals, health systems, clinical practices, and homecare agencies to optimize productivity and workflow efficiency. Our remote patient monitoring (RPM) and Personal Emergency Response System (PERS) solutions are designed to improve clinical outcomes through real-time, data-driven insights and comprehensive virtual care support.

Medical Guardian's platform integrates cutting-edge health monitoring and emergency response technologies, offering a unified solution that can be customized to meet individual patient needs.

Medical Guardian’s platform features:

Direct Patient Engagement: Enables providers to contact patients directly through their devices, facilitating timely communication and support.

Advanced Clinical Portal: Integrates with virtually all Electronic Health Records (EHR) systems, providing seamless patient management and enhancing clinical oversight.

Comprehensive Services: Includes direct shipping, efficient onboarding, thorough training, expert consultation, and ongoing support.

Our solutions are designed to reduce healthcare costs, lower hospital admissions, and enhance patient satisfaction. By offering flexible, scalable, and sustainable options, Medical Guardian ensures a seamless experience for both providers and patients.

Focused on actionable clinical oversight and improved patient engagement, Medical Guardian is committed to delivering high-quality remote care solutions that support better health outcomes and a superior patient experience.

Product Description:

The Rimidi Platform is a disease management tool that allows the patient and his or her physician to effectively manage diseases together. The comprehensive solution includes remote patient monitoring and chronic care management capabilities, clinical decision support tools, disease management insights, and patient engagement tools, enabling healthcare providers to identify gaps in care management and the steps needed to close those gaps.

Rimidi combines patient-generated health data from connected devices with clinical data from EHRs to drive patient-specific clinical insights and actions via embedded clinical decision support cards. The platform integrates with glucometers, CGMs, blood pressure cuffs, scales, pulse oximeters, digital inhalers, and more.

Rimidi's platform supports disease management for the following conditions: 

  • Diabetes
  • Hypertension
  • Heart Failure
  • Obesity
  • Chronic Kidney Disease
  • Maternal Health, including antepartum and postpartum hypertension or diabetes
  • COPD
  • Asthma
  • Fatty Liver
About Rimidi:

Created by clinicians, for clinicians, Rimidi is a digital health company that supports healthcare providers in the delivery of remote patient monitoring and chronic disease management with EHR-integrated software, services, and connected devices. By combining clinical data from the EHR with data from connected devices and patient surveys, Rimidi enables guideline-based management and prioritization of highest-need patients. 

Compatibility level

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Clients

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Product Capabilities

Medical Guardian's PERS devices continuously collect real-time data on patient activity, health metrics, and emergency events, providing insights into both daily patterns and critical incidents. This data helps caregivers monitor patient well-being and respond proactively.

The data collected by Medical Guardian PERS devices is processed through advanced analytics platforms. These analytics provide actionable insights for healthcare providers, helping to identify trends, potential risks, and areas where intervention may be required to improve patient outcomes.

Medical Guardian systems support seamless two-way communication between patients and emergency services using advanced, real-time communication technology. In the event of an emergency, patients can instantly connect with healthcare professionals or emergency responders at the push of a button. The system's enhanced voice communication feature ensures clear and direct conversations, even from remote locations. Providers can also initiate check-ins or send personalized health reminders through the device, ensuring continuous engagement and proactive care management. This bidirectional communication system enhances patient safety, ensuring immediate responses and continuous connection with healthcare teams.

Medical Guardian PERS solutions are designed to be user-friendly, with features like voice commands and large, easy-to-read displays, ensuring accessibility for seniors and individuals with disabilities. The system is available at various price points, making it equitable for a wide range of users regardless of their financial situation.

Medical Guardian integrates pre-built care plans into their PERS systems, allowing healthcare providers to tailor monitoring and response protocols according to each patient’s specific needs. These care plans support personalized health management, ensuring that patients receive the most appropriate care.

Medical Guardian PERS systems are compatible with a variety of healthcare platforms, ensuring seamless integration with other health monitoring devices and electronic health records (EHRs). This interoperability helps to create a holistic view of the patient’s health status and improves communication across care teams.

Medical Guardian provides robust operational support, including 24/7 monitoring services and emergency dispatch. Care teams can rely on continuous monitoring and immediate response in case of emergencies, ensuring patient safety at all times.

Medical Guardian PERS enhances clinical support for healthcare providers and empowers patients to monitor their own health data effectively. The system provides real-time health insights and alerts to providers, allowing for timely and accurate interventions. For patients, Medical Guardian PERS offers easy access to health tracking and personalized feedback, which encourages them to be proactive in managing their well-being. This integration supports a more engaged and informed patient experience, facilitating better health outcomes through ongoing education and self-management.

Rimidi integrates with a broad portfolio of medical devices, including cellular glucometers, blood pressure cuffs, scales, and pulse oximeters. Rimidi integrates with leading Continuous Glucose Monitors, including FreeStyle Libre, Dexcom, and Eversense. In addition, Rimidi integrates with Adherium's Hailie® Smartinhaler®.

Rimidi's clinical decision support engine drives clinical insights and actions from RPM alerts to guideline and protocol adherence.

Rimidi supports two-way text messaging between the patient and the care team.

Cellular-enabled devices are easy-to-use and do not require the patient to have access to home WiFi or even a smart phone. Rimidi supports texting a patient in their native language, and our clinical monitoring staff can support multilingual needs.

Rimidi has ready-to-use care plan templates that can be customized for use in CCM or other disease management initiatives.

The Rimidi platform most often operates as a Single Sign On (“SSO”) to the provider’s EHR, either through SMART on FHIR or Security Assertion Markup Language (SAML) depending on the EHR. Rimidi has established integrations with most major EHRs, including eClinicalWorks, Epic, OCHIN, Oracle Cerner, Veradigm, athenahealth, and Meditech. Integrations enable Rimidi to pull relevant clinical data into the platform to support gap in care closure and provide robust disease context next to the RPM data. In addition, Rimidi can write back documents (RPM summaries, care plans, etc.) or support HL7 workflows for discrete data write back.

Platform Support: Rimidi has a Client Success team that is dedicated to our customers from program design through implementation that continues for the life of the engagement. Your Client Success Manager (CSM) will come onsite for training and provide additional virtual training sessions as needed. Your CSM and support staff are engaged with you through all aspects of the program, including the set-up of the Rimidi platform, EHR integration, user training, and connecting devices. Care Management Support: Rimidi provides clinical monitoring for many of our clients who want to supplement their current staff or to avoid dedicating in-house staff to new programs considering hiring and staffing challenges. The monitoring staff can include health coaches, registered nurses (RNs), advanced practice providers (APPs), and medical doctors (MDs) depending on the client’s program structure and staffing needs. All monitoring staff carry appropriate state licensures and can support multiple languages as needed. With the efficiency that the Rimidi platform delivers, one clinical user can manage approximately 250 patients.

Use Cases

Description:

Medical Guardian’s PERS solutions are essential for senior living and healthcare organizations, providing advanced, reliable technology to enhance safety and well-being. Our systems are ideal for:

Pediatric use cases:

None provided

Users:
  • Healthcare Community-at-Large: Strengthens safety and emergency response protocols across healthcare settings, offering continuous monitoring and rapid assistance.
  • Hospitals and Health Systems: Enhances patient safety by offering protection at home following discharge, ensuring continued care and support outside the hospital environment.
  • Health Plans, including Medicare Advantage: Adds value by integrating with health management strategies, delivering comprehensive support and safety features for members.
  • Home Health Organizations: Delivers immediate support for patients receiving care at home, seamlessly integrating with existing care plans for comprehensive care.
  • Home Care Agencies: Ensures dependable support for clients both at home and while on the move, giving peace of mind to caregivers and families.
  • Geriatric Health Care Providers: Meets the specific needs of older adults with prompt emergency response features and enhanced care quality.
  • Assisted Living Facilities, Skilled Nursing Facilities (SNFs), etc.: Provides critical safety measures and 24/7 emergency monitoring within residential settings.
  • Senior Living Communities: Enhances resident safety with reliable emergency response and monitoring, improving overall care and peace of mind for both residents and staff.
Description:
  • A fully-capitated provider needs a better way to manage their highest risk patients to reduce hospital utilization and improve quality measures. Their centralized disease management team uses Rimidi to monitor weight and pulse oximetry in heart failure patients, CGM or BGM data in diabetes patients, and inhalation quality in their Asthma patients.
  • A physician practice wants to increase practice revenue while taking better care of their patients. They work with Rimidi's care management team to enroll appropriate patients in RPM and CCM programs, and document the clinical and billlable activities within Rimidi. 
  • A physician sees a patient with poorly controlled diabetes in the office and is prompted in the Rimidi diabetes view to enroll the patient in remote monitoring and to consider a therapy adjustment to optimize cardiovascular risk reduction. The physician creates a dynamic care plan with each encounter that posts back to their EMR. The physician reviews the patient’s home glucose readings one week after therapy adjustment to ensure adequate control.
  • A patient uses the connected glucometer provided by the practice. She can see whether she is in her target range, and text with her care team in response to her data. 
  • A care coordinator monitors a clinic’s patients with diabetes, heart failure or hypertension remotely, addressing alerts configured for the clinic and ensuring that they are meeting clinical guidelines and helping to avoid costly admissions and readmissions. Documentation for RPM and CCM activity is done in the Rimidi app and aggregate for billing purposes.


Pediatric use cases:

Rimidi supports CGM integration and decision support for providers treating pedatric patients with a Dexcom or FreeStyle Libre CGM. 

Users:

Clinicians, care teams

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

Ambulatory EMR, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, NextGen, Allscripts, eClinicalWorks, Athenahealth, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • Integration Capability: Medical Guardian’s backend system integrates seamlessly with various care platforms across customer segments, offering flexibility and adaptability.
  • Custom Integrations: Our engineering team is dedicated to developing custom integrations as needed, ensuring tailored solutions for unique organizational requirements.
Differentiators vs Competitors:

1. Comprehensive Integration with Remote Monitoring:

Medical Guardian: Seamlessly integrates with remote patient monitoring systems, providing a holistic approach to proactive care.

Competitors: Often offer standalone emergency response systems without integrated monitoring capabilities.

 

2. Advanced Care Calls Feature:

Medical Guardian: Includes Care Calls, which allow organizations to perform regular check-ins, schedule appointments, and customize communication based on specific needs.

Competitors: Typically lack this versatile communication feature, limiting their ability to provide proactive and personalized patient engagement.

3. User-Friendly Design Across All Devices:

 

Medical Guardian: Offers a range of user-friendly devices, including the intuitive Base Station Hub and portable SOLO and MICRO units, designed for ease of use in various settings.

Competitors: May provide less intuitive or more complex devices that can be challenging for some users.

4. Nationwide 4G LTE Coverage:

 

Medical Guardian: Ensures robust connectivity and reliable service across the country with nationwide 4G LTE coverage.

Competitors: Coverage may be limited or dependent on regional networks, potentially affecting service reliability.

5. Optional Automatic Fall Detection:

Medical Guardian: Provides optional automatic fall detection, which promptly alerts caregivers to falls, improving response times.

Competitors: Fall detection may not be standard or may require separate devices or services.

6. UL-Certified 24/7 Emergency Monitoring:

Medical Guardian: Guarantees continuous, reliable protection with UL-certified monitoring services.

Competitors: Monitoring services may not have the same level of certification or reliability.

7. Customizable Solutions:

Medical Guardian: Provides tailored solutions based on organizational needs, including the integration of Care Calls and flexible service options.

Competitors: Solutions may be less adaptable or require additional customization at extra costs.

Medical Guardian's PERS systems offer a combination of advanced features, seamless integration, and comprehensive support that set them apart from competitors, delivering enhanced safety and care for diverse patient populations.

Differentiators vs EHR Functionality:

In the sales process, we often hear “Doesn’t Epic (or other EHR) do that?” Rimidi is not built to replace the EHR, but to enhance it by bringing in additional data sets, providing more efficient workflows, and improving the user experience. Rimidi can install and configure its platform within 3-6 weeks which is significantly faster and more cost effective than onsite EHR teams can build and support enhancements to meet clinical needs. Rimidi’s modern technology stack enables rapid cycle innovation and iteration post-go live.

Differentiators vs Competitors:

Rimidi’s cardiometabolic platform is most often compared to other Remote Patient Monitoring solutions, but the platform-approach to RPM allows Rimidi to do so much more. Some key differentiators of the Rimidi platform are: (1) tight integration with leading EHRs via SMART on FHIR, (2) the breadth of the comorbid disease states we cover, (3) our incorporations of patient-reported outcomes and social determinants of health measures and (4) our Clinical Decision Support engine. Rimidi’s CDS cards support almost any insight or intervention a client wants: RPM data alerting and interventions, referral management, lab or medication recommendations, clinical trial identification, and more. 



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Company Details

Founded in 2012

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