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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Virtual Visits
Virtual Visits

0 review

Categories

Solutions

Description

Product Description:
LumaBot is designed to reduce your inbound call volume and create an omni-channel experience that gets patients what they need – without waiting on hold or tying up your limited staff. LumaBot’s customizable chat flows are available out of the box in English, Spanish, and Portuguese. LumaBot supports scheduling requests, screenings, speaking with staff, feedback, Rx refills, directions, and more.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Product Description:
Provide face-to-face care to your patients anytime. Virtual visits allow clinicians to initiate a virtual visit request with a secure SMS, engage via video, and acquire electronic patient signature on post-visit surveys to validate visit occurrence. All with no app to download, securely, and in real-time.
About QliqSOFT:
QliqSOFT is the leading provider of secure clinical collaboration and patient communication solutions for healthcare. From secure messaging and AI-Driven chatbots to video conferencing and telemedicine, over 1,000 hospitals, home health, and hospice organizations trust QliqSOFT to deliver HIPAA-compliant and real-time communication between doctors, nurses, caregivers, and patients

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
QliqSOFT's Virtual Visit solution provides clinicians a means to engage their patients quickly and easily. Starting with a simple SMS invitation, patients can chat with an automated chatbot or with a live provider, participate in a 2-way video call, share vitals via forms, and provide signatures as needed.
Pediatric use cases:

None provided

Users:
Doctors, nurses, and other clinicians who must remotely serve any size patient population. Patients and caregivers who need to connect with care team members but are unable to do so in-person.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, eClinicalWorks, NextGen, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Allscripts, Allscripts/Eclipsys, athena, Athenahealth, Azalea Health/Prognosis, Cerner, CPSI, eClinicalWorks, Epic, Evident, GE, Healthland, McKesson, MEDHOST, Meditech, MedWorx, NextGen, Other, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Differentiators vs EHR Functionality:
Multi-party Video Conferencing, AI-Driven Chatbot, Virtual waiting room, Built-in Educational Database, No app download or portal login required for patients
Differentiators vs Competitors:
Same-Day Implementation, File/Image Sharing, Dynamic Forms, Electronic Signature Capture, Utilization Metrics, Custom FAQ Libraries, SMS & Email Invitations, Support Agent Handoff and Escalation, virtual waiting room, chatbot including self-directed device test, Integrated translator solution through partnership with Cloudbreak.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

Founded in 2011

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