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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Binary Fountain
Binary Fountain

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Categories

Solutions

Description

Product Description:

Steer Health offers the most optimized online web presence and user experience to convey your brand story and provide your patients with self-service tools to schedule or book appointments.

  • Online Reputation Management: Automatically obtain valuable feedback from patients, and experience the benefits to your bottomline.
  • Enable Service Recovery: Ensure all dissatisfied patient responses are sent directly to your customer service leadership teams for prompt resolution and response.
  • Improve Brand Dependability: Showcase testimonials on your website automatically. Reviews are the no.1 decision-making factor for patients looking for a new doctor. Add testimonials to your practice website that demonstrate what it’s like to be your patient.
  • Send Patient Feedback Surveys: Send surveys (HCAHPS, Payor Quality, etc) after every office visit with a method that encourages patients to quickly provide feedback and share their experiences online.

Learn more: https://steerhealth.io/reputation-management-2/

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:
With the increasing trend of healthcare consumerism, creating a better patient experience has become imperative to a healthcare organization’s success. Our healthcare-specific platform and (NLP) technology, years of healthcare experience guiding clients to achieving results, and exclusive partnerships with industry-leaders Press Ganey and Yext help them get there. Binary Fountain provides a single view across managing the entire patient experience in a healthcare-focused platform. Leveraging patient feedback from online ratings and reviews and patient surveys, Binary Fountain helps healthcare organizations engage patients and improve operations with comprehensive patient analytics and the tools to drive change. Healthcare systems, hospitals and physician practices can increase patient acquisition and loyalty, impact revenue and create a better patient experience in an increasingly healthcare consumer-driven market. Our patient experience platform is used by over 4,000 healthcare facilities globally, including organizations as large as Providence Health & Services and as small as KURE Pain Management, providing them with the deep, timely insights and tools needed to engage patients, improve operations and impact revenue.
About Binary Fountain:

Binary Fountain is the leading provider of consumer feedback management solutions designed specifically for healthcare and multifamily residential in a single cloud-based platform. Its consumer experience platform is built on a proprietary Natural Language Processing (NLP) engine that mines consumer feedback from surveys, online ratings and review sites, social media, and other data sources to equip its customers with the actionable insights needed to improve customer satisfaction and loyalty, increase engagement and drive sustainable bottom-line results.


Leading organizations, large and small, rely on Binary Fountain to understand the consumer experience, drive comprehensive operational intelligence throughout the organization, and engage consumers with innovative transparency and reputation management solutions.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Not applicable

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 
Differentiators vs Competitors:
  • Automation to Google Reviews
  • Service Recovery
  • Response to Feedback
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

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Company Details

Founded in 2012

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