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Description
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Product Capabilities
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
OnDemand Care
OnDemand Care

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Categories

Solutions

Description

Product Description:

 Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care while decreasing the burden on your care team. 

About Iris Telehealth:

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!



Product Description:
Array’s OnDemand Care service delivery model provides timely access 24/7 to a team of psychiatrists and/or LCSWs and behavioral health specialists for risk assessment, consultation, screening evaluation, initiation and management of treatment, case management and disposition.
About Array Behavioral Care:

Who we are 

Array Behavioral Care is a virtual psychiatry and therapy practice that was founded by clinicians more than 23 years ago. We employ and closely manage a large team of licensed psychiatrists, therapists, and behavioral health specialists who use evidence-based assessment tools and treatment protocols to provide high-quality, standardized care. Our clinicians are supported by administrative and technical teams and overseen by engaged, experienced clinical leaders ensuring they deliver care that is effective, safe, and clinically appropriate. 

What we’re not 

We are not a technology platform, a network of 1099 contracted providers, or an Uber-like model where clinicians work gigs. We are not a staffing company or a locums tenens group, and our utility extends beyond simple clinician capacity. The impact of our programs is tangible, and we can predict with confidence what metrics will be improved. 

How we got here 

Array was born out of a bricks-and-mortar behavioral health practice in southern New Jersey that still exists today. In 1999, Founder and current Executive Chief Medical Officer, Dr. James R. Varrell, provided the nation’s first commitment via telepsychiatry. After that first encounter, we started using telehealth to deliver psychiatry coverage to local hospitals. Our telepsychiatry service offerings quickly grew into new care settings and new states. While we now have a national scope, we’re still a closely managed practice and the only one delivering virtual behavioral health services across the entire continuum of care. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

Iris Telehealth began providing high-quality virtual behavioral health services in 2013. We were founded with the simple idea that every community deserves timely access to quality behavioral healthcare. Our expertise is in bridging behavioral health care gaps to increase timely access to quality care across the continuum. We currently partner with over 200 health systems, community mental health centers, CCBHCs, and federally qualified health centers to deliver telepsychiatry and teletherapy services. We are Joint Commission accredited for behavioral health, which demonstrates our dedication to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.

Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.

We provide your ED physicians with on-demand access to expert specialists, reducing wait times for your behavioral health patients. Our care pods are designed so all providers can operate at the top of their license – ensuring ED patients receive timely access to the care they need from the right provider for them. Our coordinated care approach helps your ED avoid costly inpatient care and reduce emergency department readmissions.

With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes.

Use Cases

Description:

We modernize your approach to behavioral health care, expand your health system’s care team, and improve patient outcomes — all while lowering your cost of care for a sustainable, financially sound future.

Here are the telemental health services we offer:

  • On-demand services: Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
  • Bridge care services: Bridge Care Services expands and accelerates access, achieves measurement-based outcomes, and, optimizes reimbursement for a financially sustainable program to fill gaps in behavioral health care that exist across the continuum. 
  • Scheduled services: Partnering with Iris Telehealth for scheduled services means you will be provided consistent, high-quality providers who are dedicated to your health system (including your individual hospitals and outpatient clinics) on a consistent schedule each week – ensuring a predictable coverage model for your organization.

Pediatric use cases:

Our provider pool ranges all-ages, adult, and pediatric behavioral health providers.

Users:

Behavioral Health Providers: Health systems, community health centers, and CCHBCs.

Description:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

At Iris, we’re technology neutral and work with whatever platform an organization is using. 

Because we’re accustomed to the wide variety of equipment and EMRs on the market, we’re well-versed in the types of problems that might occur and can help reduce the frustration that comes with technology. 

Differentiators vs Competitors:
  • High-quality care models: As a psychiatric medical group that has held Joint Commission accreditation for behavioral health since 2019, quality management is our highest priority. From our rigorous provider vetting process to our dedication to evidence-based care models, we’re proud to offer best-in-class services. 
  • Supportive partnerships: With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes. 
  • High value at scale: We are committed to ensuring your community can access the quality care they need when they need it. That means we can grow with your health system’s and community’s needs. We have the resources to expand programming as needed, so you can ensure long-term value for your organization.

Our experience and our track record are unparalleled:

  • 2.3M patient encounters
  • 92% partner retention
  • 98% of our partners rate our services as very good or excellent

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Keywords

Images

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Chief Executive Officer, Andy Flanagan

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Videos

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About Iris Telehealth.mp4

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Downloads

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How_Health_Systems_are_Leverating_Virtual_Care_to_Scale_and_Sustain_Ou.pdf
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Array Solutions Overview for Hospitals_2 pager.pdf

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Company Details

Founded in 2013

Founded in 2011

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