Avia Logo

Compare Products


Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Synchronous Health
Synchronous Health

0 review

Categories

Solutions

Description

Product Description:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

About Synchronous Health:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

Product Description:

 Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care while decreasing the burden on your care team. 

About Iris Telehealth:

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!



Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

-

-

-

-

Iris Telehealth began providing high-quality virtual behavioral health services in 2013. We were founded with the simple idea that every community deserves timely access to quality behavioral healthcare. Our expertise is in bridging behavioral health care gaps to increase timely access to quality care across the continuum. We currently partner with over 200 health systems, community mental health centers, CCBHCs, and federally qualified health centers to deliver telepsychiatry and teletherapy services. We are Joint Commission accredited for behavioral health, which demonstrates our dedication to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.

Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.

We provide your ED physicians with on-demand access to expert specialists, reducing wait times for your behavioral health patients. Our care pods are designed so all providers can operate at the top of their license – ensuring ED patients receive timely access to the care they need from the right provider for them. Our coordinated care approach helps your ED avoid costly inpatient care and reduce emergency department readmissions.

With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes.

Use Cases

Description:

Our unique approach makes mental health services more effective, accessible and even affordable. We do it through the marriage of technology and human compassion, which enables us to extend support beyond therapy sessions.

In turn, we’re able to streamline the care process, reducing administrative burden and enabling our specialists to focus more on the actual care. And we focus on prevention and early intervention, delivering care in the exact moment it’s needed.

Karla is:

A personal bot that lives on a participant’s smart device, serving as a digital extension of a coach between sessions

Customizable by the patient and coach to communicate with the patient in times of need with the tone and voice that the participant prefers

Aware of what time it is, where the participant is, as well as his or her triggers and preferences for support in times of need

Designed to improve and expedite a person’s recovery rate because she’s always there as a liaison between participant and coach

Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions

Responsive to participants’ unique situations, providing feedback at the right time and place

A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session

Adaptable to participants’ evolving needs based on data and learnings

Pediatric use cases:

None provided

Users:

Health Systems, Participants, Employers, Health Plans, Education Systems

Description:

We modernize your approach to behavioral health care, expand your health system’s care team, and improve patient outcomes — all while lowering your cost of care for a sustainable, financially sound future.

Here are the telemental health services we offer:

  • On-demand services: Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
  • Bridge care services: Bridge Care Services expands and accelerates access, achieves measurement-based outcomes, and, optimizes reimbursement for a financially sustainable program to fill gaps in behavioral health care that exist across the continuum. 
  • Scheduled services: Partnering with Iris Telehealth for scheduled services means you will be provided consistent, high-quality providers who are dedicated to your health system (including your individual hospitals and outpatient clinics) on a consistent schedule each week – ensuring a predictable coverage model for your organization.

Pediatric use cases:

Our provider pool ranges all-ages, adult, and pediatric behavioral health providers.

Users:

Behavioral Health Providers: Health systems, community health centers, and CCHBCs.

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Awards

No awards image
edit-media

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Network of Specialists certified in their specialty, empathy and leveraging technology vs. Specialist certified in specialty

True intergration of people and technology vs Techonology OR Human

Clinically-driven, relevant support delivered between sessions where and when it's needed vs. Reactive

Customizable customer specific assessments, content, programs and outcomes goals vs. Standardized Delivery

Length of programs customized to participant need, customer goals, budget and benefit design vs. Predefined

Staffed for results, not efficiency (1:1) vs. 1 to many

Population Insights vs. Not typically done

Differentiators vs EHR Functionality:

At Iris, we’re technology neutral and work with whatever platform an organization is using. 

Because we’re accustomed to the wide variety of equipment and EMRs on the market, we’re well-versed in the types of problems that might occur and can help reduce the frustration that comes with technology. 

Differentiators vs Competitors:
  • High-quality care models: As a psychiatric medical group that has held Joint Commission accreditation for behavioral health since 2019, quality management is our highest priority. From our rigorous provider vetting process to our dedication to evidence-based care models, we’re proud to offer best-in-class services. 
  • Supportive partnerships: With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes. 
  • High value at scale: We are committed to ensuring your community can access the quality care they need when they need it. That means we can grow with your health system’s and community’s needs. We have the resources to expand programming as needed, so you can ensure long-term value for your organization.

Our experience and our track record are unparalleled:

  • 2.3M patient encounters
  • 92% partner retention
  • 98% of our partners rate our services as very good or excellent

Keywords

Images

1 of 5

edit-media
feelings wheel.png

1 of 2

edit-media
Chief Executive Officer, Andy Flanagan

Videos

1 of 2

karla kai.mp4

1 of 1

About Iris Telehealth.mp4

Downloads

No content provided

media thumbnail
How_Health_Systems_are_Leverating_Virtual_Care_to_Scale_and_Sustain_Ou.pdf

Alternatives

Company Details

Founded in 2013

team illustration
Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.
back to top