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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Synchronous Health
Synchronous Health

0 review

OnDemand Care
OnDemand Care

0 review

Categories

Solutions

Description

Product Description:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

About Synchronous Health:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

Product Description:
Array’s OnDemand Care service delivery model provides timely access 24/7 to a team of psychiatrists and/or LCSWs and behavioral health specialists for risk assessment, consultation, screening evaluation, initiation and management of treatment, case management and disposition.
About Array Behavioral Care:

Who we are 

Array Behavioral Care is a virtual psychiatry and therapy practice that was founded by clinicians more than 23 years ago. We employ and closely manage a large team of licensed psychiatrists, therapists, and behavioral health specialists who use evidence-based assessment tools and treatment protocols to provide high-quality, standardized care. Our clinicians are supported by administrative and technical teams and overseen by engaged, experienced clinical leaders ensuring they deliver care that is effective, safe, and clinically appropriate. 

What we’re not 

We are not a technology platform, a network of 1099 contracted providers, or an Uber-like model where clinicians work gigs. We are not a staffing company or a locums tenens group, and our utility extends beyond simple clinician capacity. The impact of our programs is tangible, and we can predict with confidence what metrics will be improved. 

How we got here 

Array was born out of a bricks-and-mortar behavioral health practice in southern New Jersey that still exists today. In 1999, Founder and current Executive Chief Medical Officer, Dr. James R. Varrell, provided the nation’s first commitment via telepsychiatry. After that first encounter, we started using telehealth to deliver psychiatry coverage to local hospitals. Our telepsychiatry service offerings quickly grew into new care settings and new states. While we now have a national scope, we’re still a closely managed practice and the only one delivering virtual behavioral health services across the entire continuum of care. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

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Use Cases

Description:

Our unique approach makes mental health services more effective, accessible and even affordable. We do it through the marriage of technology and human compassion, which enables us to extend support beyond therapy sessions.

In turn, we’re able to streamline the care process, reducing administrative burden and enabling our specialists to focus more on the actual care. And we focus on prevention and early intervention, delivering care in the exact moment it’s needed.

Karla is:

A personal bot that lives on a participant’s smart device, serving as a digital extension of a coach between sessions

Customizable by the patient and coach to communicate with the patient in times of need with the tone and voice that the participant prefers

Aware of what time it is, where the participant is, as well as his or her triggers and preferences for support in times of need

Designed to improve and expedite a person’s recovery rate because she’s always there as a liaison between participant and coach

Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions

Responsive to participants’ unique situations, providing feedback at the right time and place

A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session

Adaptable to participants’ evolving needs based on data and learnings

Pediatric use cases:

None provided

Users:

Health Systems, Participants, Employers, Health Plans, Education Systems

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Network of Specialists certified in their specialty, empathy and leveraging technology vs. Specialist certified in specialty

True intergration of people and technology vs Techonology OR Human

Clinically-driven, relevant support delivered between sessions where and when it's needed vs. Reactive

Customizable customer specific assessments, content, programs and outcomes goals vs. Standardized Delivery

Length of programs customized to participant need, customer goals, budget and benefit design vs. Predefined

Staffed for results, not efficiency (1:1) vs. 1 to many

Population Insights vs. Not typically done

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

1 of 5

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feelings wheel.png

No images provided

Videos

1 of 2

karla kai.mp4

No videos provided

Downloads

No content provided

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Array Solutions Overview for Hospitals_2 pager.pdf

Alternatives

Company Details

Founded in 2011

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