Our provider led teams capable of laboratory testing, IV medication administration, procedures , and diagnostics are also being utilized by partners for scheduled post acute visits in two primary ways:

ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention as needed

Hospital-To-Home - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Luna is outpatient physical therapy delivered to the patient at their home or office. All fees are billed through insurance payers as would be at traditional brick-and-mortar clinics. Luna therapists prescribe exercises to the patient between sessions through the Luna app. Patient-specific outcomes reporting is made available to a referring physician and health system. Patient outcomes produced through Luna are measurably better than brick-and-mortar clinics.

Luna was founded in 2018 to reimagine the physical therapy experience and is now the leading provider of in-home, outpatient physical therapy services with over 3,500 PTs on the platform serving 55 markets across 29 states. Luna makes receiving and practicing outpatient physical therapy more convenient, modern, and impactful - through the use of technology. Now, patients have greater access to care, and therapists have the autonomy and flexibility they need to manage their careers and thrive in their own practice. 

A partnership with Luna allows any health system to include in-home, outpatient physical therapy among its outpatient service offerings – and immediately improve patient access, coverage, referral recapture, and revenue.

Luna performs all of the key functions relevant to patient, therapist, physician, and partner success while efficiently managing billing, compliance, and clinical quality assurance. The new service can be branded in a manner that is consistent with the health system’s brand

and strategy. Partners with Luna receive everything they need to turn outpatient care into a reliable and contributing service line. 

Availability and Scale: Services are available 365 days a year, which is extremely important in order to treat patients on weekends and holidays. With multiple vehicles and teams in a market, we provide dedicated capacity to partners to treat the patients who most need our services. This capacity also grows overtime to meet demand

Care Coordination: Dispatch care teams work with our providers to gain access to patient notes and acute care information to best address post-acute needs. Once our visit is complete we share clinical notes with the patients' care managers, PCP and others on the care team within 24 hours (usually sooner) to ensure the patient is properly tucked back into their support.

Patient Experience: On average, the Net Promoter score for patients treated in our Post-Acute service lines are 98, demonstrating the importance of following up with patients post-discharge. 

87% of outpatient physical therapy can be successfully delivered in the home environment. Luna at-home PT service extends and expands a health systems PT program, immediately delivering a hospital-at-home type of service to patients. Luna reduces a health system's PT leakage by accommodating patients who might otherwise use PT clinics outside of the health system network. Luna patients spend the entire session (45-55 minutes) with their therapist versus 15 minutes with brick-and-mortar clinics. There is no cost to the patients for Luna's concierge-level service. Luna has a patient Net Promoter Score (NPS) of 85. 

Luna is the only nationwide provider of in-person physical therapy delivered to the patient at their home or workplace. Luna meets the patient where they are most comfortable, in their home, and delivers real in-person physical therapy. Virtual MSK companies provide "zoom-based" MSK injury prevention at low rates of efficacy. Luna delivers the highest rate of outcomes in the physical therapy business.