About Fourier Health:

We are the ScaleAI for Medical Records.

We are an AI-platform and service that provides client-specific and use case-specific summarization. Fourier takes any task that presently requires a provider to provide a 'structured' output via reconciliation with unstructred inputs, and does so faster, cheaper, and more efficiently. We gaurantee 100% hallucination-free output via our hybrid human-in-the-loop and AI-enabled approach. 

What We Do:

We summarize even the most complex cases, such as building relevant, actionable clinical summaries for patients with complex medical histories. We also provide summaries for transition care management and expedite payor form creation that require providers to reconcile a patient's chart. We can easily facilitate registry management and also expedite clinical appeals. We gaurantee that our summaries are always contexualized, meaning they are adaptable to the use case. 

Our ROI:

With our health system partners, we've been able to show that we can improve revenue on existing complex outpatient care by at least 6%, with no change to current workflows. We additionally build capacity into our system-partners (conservatively estimated at 13%) to add volume while offering a net reduction in time worked for existing provider staff. 

Our product, such as our complex patient intakes are reimbursable. And we are able to combine all input sources (including but not limited to: faxed PDFs, existing data in the EHR, HIE & consortium data, etc.).

We are an AI-platform and service that provides client-specific and use case-specific summarization. Fourier takes any task that presently requires a provider to provide a 'structured' output via reconciliation with unstructred inputs, and does so faster, cheaper, and more efficiently. We gaurantee 100% hallucination-free output via our hybrid human-in-the-loop and AI approach. 

We are able to summarize even the most complex cases, such as building relevant, actionable clinical summaries for patients with complex medical histories. We also provide summaries for transition care management and expedite payor form creation that require providers to reconcile a patient's chart. We can easily facilitate registry management and also expedite clinical appeals. We gaurantee that our summaries are always contexualized, meaning they are adaptable to the use case. 

With our health system partners, we've been able to show that we can improve revenue on existing complex outpatient care by at least 6%, with no change to current workflows. We additionally build capacity into our system-partners (conservatively estimated at 13%) to add volume while offering a net reduction in time worked for existing MD staff. 

Whether utilizing a centralized call center or answering calls locally at the practice level, medical practices are overwhelmed by high call volumes, frequently for routine issues that are easily automated.

The consequence of the current state is that:

• Patients are frustrated by lack of access.
• Staff are frustrated by frustrated patients.
• Your brand is suffering.
• Highly trained staff are forced to handle low complexity issues distracting them from what is most important; providing exceptional care.

Syllable's Patient Assistant for Practices uses conversational AI:

• To answer all incoming calls to a practice.
• To intelligently route calls to the correct destination.
• To provide self-service transactions for appointment scheduling, prescription refill, medical records requests, bill pay, etc...
• To filter out the 20-25% of calls that are spam, robo, and fax.
• To provide detailed actionable insights into the needs of your patients and the performance of your practices in caring for people on the phone.
• To improve your brand promise by providing a more consistent customer service experience for callers.

Easily and quickly integrated into your telephony technology stack, the Patient Assistant is deployable in weeks, cutomizable for unique needs, and costs a fraction of a human phone operator. 

Syllable is a leading provider of healthcare contact center and medical practice automation solutions using conversational AI. 

Syllable's product, the Patient Assistant, is used by both hospitals and practices to intelligently route calls more efficiently and provide for automated transactions like appointment scheduling and prescription refill on the phone.

The Patient Assistant also provides rich insights into the end to end call journey for your patients. Current call center metrics are too focused on the micro engagement at the call center and fail to provide the full extent of operational difficulties patients experience on the phone. 

Syllable is used by health systems such as NewYork-Presbyterian, Houston Methodist, Parkview Health, Memorial Care and Honor Health to improve patient experience, enhance access and reduce the cost of delivering healthcare on the phone.

With 88% of patients engaging with hospitals and providers over the phone, why invest millions on your digital front door. Engage patients where they are, on the phone, with Syllable. We automate 50% of incoming phone volume on day one at the fraction of the cost of a human call center agent.


Syllable provides swift time to value with real ROI.

We can be embedded directly within the EHR as well as connect to all client-specified structured fields within the EHR. 

1) 100% hallucination-free, as we have a human-in-the-loop for every use case

2) Summaries are contextualized - meaning, depending what the use case is, the summaries are different (though originating from same records) based on provider or client requirements, so a provider simply needs to approve

3) Reimburseable, as our process sits within the revenue cycle; thus we increase clinical decision-making while increasing revenue

4) Attribution - via our platform a provider can see where each peice of summarized data is attributed to in the original medical records, providing accountability and audit-proofing

5) Multi-modal data - we ingest text-dense unstructured data including PDFs

We integrate with the EHR to provide transaction automation. The EHR is not a competitor.

• We meet patients where they are, on the phone.
• 100% healthcare focused
• We answer over 1M calls a month for our current partners
• Real ROI for our partners
• Successful integrations with EPIC, Alscripts, Meditech
• Dedicated senior executive who is responsible for your account from initial contact through implementation and beyond.