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Description
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Extend the reach of your healthcare services with hellocare’s Hospital at Home and RPM Module. This component enables monitoring of patient vitals from the comfort of their homes, ensuring timely interventions. Our technology allows patients to chat or speak directly with assigned care team members, enhancing communication and support. Additionally, the system automatically triggers surveys if vitals deviate from safe ranges, providing crucial feedback to adjust care plans effectively and promptly, reducing readmissions and enhancing patient management. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Product Description:

Rimidi’s cardiometabolic platform supports disease management of some of the most prevalent and costly chronic conditions. The platform provides access to the tools required to manage multiple disease states – Diabetes, Cardiovascular Disease/Hypertension, Heart Failure, Nonalcoholic Fatty Liver Disease (NAFLD) and Nonalcoholic Steatohepatitis (NASH), and Obesity. The platform consolidates relevant clinical data from the EMR for each disease state with patient-generated health data from connected devices or surveys, and layers clinical decision support that can be mapped against national or practice guidelines. Our cardiometabolic snapshot allows clinicians to quickly assess patient status for each comorbid disease state -- are screenings up to date? Are key metrics well-controlled?

About Rimidi:
Rimidi is a cloud-based software platform that enables personalized management of health conditions across populations. Created by doctors, Rimidi avoids the disconnect in connected care by combining patient-generated health data with clinical data from the EHR to drive patient-specific clinical insights and actions. The net effect is a better health system with optimized clinical workflows that enable better decisions, better relationships, better outcomes and ultimately a better healthcare system. For more information, visit rimidi.com and follow us on Facebook, Twitter and LinkedIn.

Compatibility level

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Clients

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Product Capabilities

Patients using hellocare can measure their vitals live during calls or offline. When vitals fall outside normal ranges, the system triggers alerts to the care team and sends follow-up surveys to the patient to ensure timely interventions.

hellocare enables bidirectional communication, allowing patients and care teams to connect synchronously and asynchronously 24/7, ensuring continuous support and interaction.

hellocare utilizes an early warning score system that analyzes multiple vital signs to identify patients at risk of deterioration, potentially preventing hospitalization by prompting early intervention.

hellocare offers customizable care plans and pathways that can be tailored to specific conditions for clinical decision support and patient engagement, with ready-to-ship packages based on each patient's program.

hellocare streamlines operational support by offering seamless logistics management, comprehensive staff training, efficient patient onboarding, and continuous technical support, all designed to enhance the clinician experience without adding complexity.

Use Cases

Description:

hellocare's remote patient monitoring (RPM) solutions in the hospital-at-home model support various critical use cases. These include: 

Chronic disease management, where patients with long-term conditions like diabetes or hypertension can be monitored continuously to manage their health better.  

Post-operative care is another key area, allowing patients recovering from surgeries to be observed closely in the comfort of their homes, reducing readmission rates and improving recovery outcomes.  

Acute condition monitoring is facilitated by the RPM platform, providing real-time data to manage sudden health issues promptly.  

High-risk patient management, including those with complex health conditions, benefits from continuous monitoring and quick interventions.  

 

Pediatric use cases:

Yes, Hospital at Home and Remote Patient Monitoring (RPM) Module works for pediatrics. This program is adapted to meet the unique needs of children, allowing them to receive medical care and monitoring in the comfort of their home. This can include managing chronic conditions, post-surgical care, or acute illnesses with tools tailored for pediatric use, such as child-friendly devices and interfaces. Such programs often involve parents and caregivers more directly in the child's care, improving comfort and potentially reducing stress and hospital readmission rates.

Users:

The primary users of hellocare's Hospital-at-Home include patients with chronic conditions requiring ongoing management, post-operative patients who need continuous monitoring to prevent complications, and those with acute health issues that necessitate real-time oversight. Healthcare providers, including nurses and physicians, use the platform to monitor patient data in real-time, receive and make calls, and provide timely care. Caregivers and family members also play a crucial role, as the platform's features allow them to support and monitor their loved ones' health remotely, ensuring that patients receive comprehensive care without the need for prolonged hospital stays​​​.

Description:
  • A physician sees a patient with poorly controlled diabetes in the office and is prompted in the Rimidi diabetes view to enroll the patient in remote monitoring and to consider a therapy adjustment to optimize cardiovascular risk reduction. The physician creates a dynamic care plan with each encounter that posts back to their EMR. The physician reviews the patient’s home glucose readings one week after therapy adjustment to ensure adequate control.
  • A patient uses the connected glucometer provided by the practice. She can see whether she is in her target range, receive messages from her care team in response to her data, and access the diabetes educational course recommended to her on her home device. She feels more connected and in control of her diabetes.
  • A care coordinator monitors a clinic’s patients with diabetes, heart failure or hypertension remotely, addressing alerts configured for the clinic and ensuring that they are meeting clinical guidelines and helping to avoid costly admissions and readmissions. Documentation for RPM and CCM activity is done in the Rimidi app and aggregate for billing purposes.
  • A primary care physician scans a patient population in the Rimidi app and sees several patients with cardiometabolic risk factors that are at risk for Nonalcoholic Fatty Liver Disease. The physician receives guideline-based, clinical decision support to guide the patients to the appropriate level of care—whether that’s a specialist referral, bloodwork, or imaging.
  • A clinic uses Rimidi to send depression screening questionnaires before all annual physician exams for their patients with heart failure and diabetes. Patients can complete the questionnaire on any device and Rimidi posts the responses back to the EMR as well as visualizing them within the Rimidi app.


Pediatric use cases:

Rimidi has developed a view specifically for tracking gaps in care in Pediatric Obesity, a major risk factor for future development of cardiometabolic conditions.

Users:

Clinicians, care teams

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Allscripts, Cerner, GE

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Ambulatory EMR, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, NextGen, Athenahealth, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 
Differentiators vs EHR Functionality:

In the sales process, we often hear “Doesn’t Epic (or other EHR) do that?” Rimidi is not built to replace the EHR, but to enhance it by bringing in additional data sets, providing more efficient workflows, and improving the user experience. Rimidi can install and configure its platform within 3-6 weeks which is significantly faster and more cost effective than onsite EHR teams can build and support enhancements to meet clinical needs. Rimidi’s modern technology stack enables rapid cycle innovation and iteration post-go live.

Differentiators vs Competitors:

Rimidi’s cardiometabolic platform is most often compared to other Remote Patient Monitoring solutions, but the platform-approach to RPM allows Rimidi to do so much more. Some key differentiators of the Rimidi platform are: (1) tight integration with leading EHRs via SMART on FHIR, (2) the breadth of the comorbid disease states we cover, (3) our incorporations of patient-reported outcomes and social determinants of health measures and (4) our Clinical Decision Support engine. Rimidi’s CDS cards support almost any insight or intervention a client wants: RPM data alerting and interventions, referral management, lab or medication recommendations, clinical trial identification, and more. 



Health Equity

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Remote Patient Monitoring (Hospital at Home)

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Videos

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HEROS.mov

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hellocare Overview - May 2024.pdf

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Company Details

Founded in 2012

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