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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Enhance patient safety with hellocare’s AI-Assisted Virtual Sitting Module. This service provides continuous, resource-efficient monitoring, supporting a high patient-to-sitter ratio. Utilizing AI technology, we detect and prevent adverse events such as falls and pressure injuries, ensuring vigilant care and immediate response when needed. Sitters can document interventions and alerts directly into the EMR via voice dictation, streamlining record-keeping without disrupting monitoring. Additionally, sitters can use verbal redirections to communicate with patients in their native language, ensuring clear and effective interaction. 

About hellocare.ai:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare.ai

Unlock the power of virtual care delivery with hellocare AI-Assisted Virtual Care platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Product Description:

With exciting advances is AI, NLP, machine learning, patients can communicate via voice and/or text, 24/7, extending the reach of physicians and care teams to support self-care from home. YODHA is designed to create a trnsformative patient experience that empowers them to adopt new healthy habits that improve their health and wellness. while reducing their health risk. 

As a customizeable platform, engagement strategies can be delivered to achieve a wide range of business goals. For those focused on reducing the incidence and cost of chronic diseases, our platform applies proven behavior science methodologies to proactively reach at-risk patients and engage them,regardless of their initial level or awareness or motivation. Our behavior science driven approach helps them build motivation and self-confidence to set short-term achieveable goals that support their journey to better health and wellness.  

YODHA can also be deployed to streamline care processes and improve performance on quality indicators including supporting transitions to home following hospital discharges, following up after ER visits, closing care gaps, improving medication compliance and administering surveys. Our platform also offers a new excitijng opportunity to view educational content on demand, deliverered by a trained AI video generator and/or traditional videos and pdfs from our library.  

By integrating available claims, EMR,, lab data with patient provided chats, we create comprehensive patient profiles. Levels of health risk, motivation, self-confidence, mental/emotional health and change readiness to deliver are identified to create personalized approaches to create new healthy habits spanning food/nutrition choices, levels of physicial activity, and emotional control, 

Our technology stack is supported on the AWS platform and includes use of a constrained large language modeel (LLM) conversational AI and an AI video generator that supports voice and text interactions with our YODHA chat bot on smart phones, tablets and desktops. The product integrates patient data from EMR and claims records with information that is gathered in structured chat interactions to tailor personalized engagement strategies that align with the health care organizations patient engagement goals.

About AI Health Solutions, Inc.:

AI enabled and behavior science drive patient activation platform extends care team resource by supporting prevention and management of chronic diseases, closing care gaps, reducing preventable readmissions, improving CHAPS and quality metrics through virtual care engagement from home.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

hellocare's AI-assisted Virtual Nursing Module supports a variety of use cases, including: 

Fall Prevention and Detection: Detects early signs of a fall by monitoring bed exits and rail positions. In the event of a fall, instant alerts enable quick response to prevent injuries. 

Pressure Injury Prevention: Tracks patient immobility and prompts necessary actions to mitigate pressure ulcers through timely patient repositioning. 

Patient Mobility Analysis: Monitors and records patient mobility within the room, providing valuable data for assessing patient health and predicting potential health risks. 

Privacy-Preserving Monitoring: Utilizes real-time body segmentation to replace patient images with avatars, maintaining privacy while monitoring essential health metrics. AI-Based Rounding: Automates routine checks like IV levels and vital signs from bedside monitors, integrating critical data into EMR for comprehensive care oversight. 

AI-Based Hand Hygiene for Compliance: Monitors staff hand hygiene, automatically reporting compliance, enhancing safety, and lowering costs of manual report generation.​

Pediatric use cases:

Yes, hellocare's AI-assisted Virtual Nursing Module can apply to pediatrics with the same use cases as described above. 

In addition, sitters can also observe pediatric patients for eating disorders and aggressive behaviours.

Users:

Our AI-Assisted Virtual Sitting Module is designed for a wide range of users, including Sitters, patients with chronic conditions, post-operative patients, and those requiring continuous monitoring. Sitters use the platform to monitor patient data in real-time, make informed care decisions, and provide timely interventions. Caregivers and family members also benefit from the platform’s features, allowing them to actively participate in the patient’s care journey​ and visit their loved ones virtually.

Description:

AI enabled and behavior science driven digital Health platform that extends the reach of health care organizations to personalize patient engagement and activation that closes care gaps, prevents and manages metabolic conditions, and reduces preventable readmissions while improving patient satisfaction and loyalty.

Pediatric use cases:

None provided

Users:

Patients, Care Teams, Physicians, Health Coaches  

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 
Differentiators vs EHR Functionality:

Use of conversational AI chats to learn about patient concerns, aspirtaitons, change readiness and sources of potential motivations to improve their health from home with personalized virtual care, coaching, education and behavior change.  

Differentiators vs Competitors:

Use of clinical and emtional/ behavioral data to develop personallized patient activation strategies. Integration of a constrained LLM to enable patients to ask general health questions. Use of AI video generators to provide an enaging way to share vetted informtion appropriate for the patient's condition. Omni-channel capabilites support voice and text interactions. Provision of patient abdcare team portals to enable care management

Health Equity

hellocare enhances health equity with integrated language services, facilitating access to interpreters for all community languages via digital platforms. Patients can connect with translators directly on their TV and benefit from live translation through subtitles, ensuring clear and accessible communication.

hellocare promotes accessible engagement by offering diverse communication options including text, voice, and adjustable font sizes. This flexibility ensures that all patients, regardless of their communication preferences or visual impairments, can interact effectively with healthcare providers.

hellocare builds trust through stringent data privacy and security measures, ensuring HIPAA and HITRUST compliance. We clearly communicate the use, security, and optionality of data handling to patients, reinforcing confidence in the privacy of their health information.

hellocare offers 24/7 support via chat, email, and phone to ensure timely assistance and enhance digital literacy. Comprehensive training is provided to all users to facilitate ease of use and maximize the effectiveness of our healthcare solutions.

Keywords

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