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Jump to:
Categories
Solutions
Description
Compatibility Level
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Product Capabilities
Use cases
EHR integrations
Client types
Awards
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Keywords
Media
Company details
Tele-Critical Care
Tele-Critical Care

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Categories

Solutions

Description

Product Description:

Critical care units often face significant bottlenecks, with patients experiencing long waits for limited ICU beds. Studies indicate that nearly half of the patients admitted to ICUs could be adequately managed in less intensive settings. These delays not only increase morbidity and mortality rates but also escalate healthcare costs. Equum Medical’s Tele-Critical Care Services provide an innovative solution to these challenges by offering comprehensive, remote critical care coverage.

Our services include both episodic and round-the-clock ICU coverage through telehealth consultations and management. By leveraging advanced telehealth technology, we help standardize workflows and protocols, guiding house staff and hospitalists through critical procedures. This approach ensures consistency in care delivery, improving patient outcomes and operational efficiency.

Equum Medical’s Tele-Critical Care Services extend beyond the ICU, enhancing critical care support in the emergency department (ED) as well. This ensures that high-acuity patients receive the appropriate level of care from the moment they arrive, significantly reducing adverse events and shortening lengths of stay. By integrating our services, hospitals can optimize patient flow, minimize ICU overcrowding, and enhance overall patient safety and satisfaction.

Our tele-critical care model allows healthcare providers to manage high-acuity patients more effectively, ensuring timely interventions and reducing the strain on ICU resources. By providing expert critical care support remotely, Equum Medical helps hospitals deliver high-quality care to patients, regardless of their location. This innovative approach not only addresses current critical care challenges but also sets the stage for a more resilient and efficient healthcare system.

About Equum Medical:

Equum Medical is a leader in the telehealth industry, dedicated to transforming healthcare delivery with innovative, technology-enabled solutions. Founded by experienced physicians and healthcare professionals, Equum Medical is a trusted partner for hospitals and healthcare systems aiming to enhance patient care, improve operational efficiency, and address workforce challenges. Our mission is to provide high-quality, accessible healthcare services, particularly in rural and underserved communities, through a comprehensive suite of telehealth solutions.

Equum Medical offers a wide range of telehealth services designed to meet the diverse needs of healthcare providers and patients. Our services include, Virtual Nursing, Tele-ICU, Virtual Sitter, Telemetry, Multi-Specialty Telehealth and High-Acuity Care.

Our Unique Proposition centers on our physician-founded and operated approach, ensuring services are designed with a deep understanding of clinical workflows and patient care needs. With over 200 years of combined telehealth experience among our leadership team, we offer unparalleled expertise to our clients.

Equum Medical is committed to addressing healthcare workforce shortages and enhancing care delivery through strategic telehealth solutions, making high-quality healthcare accessible to all.

Product Description:

WHO WE ARE

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS) launched in 2020 specifically to address the growing complexity of contract labor management in healthcare.

We are a national, vendor-neutral organization supporting healthcare systems in all 50 states and managing $275M+ in annual contingent labor spend. Our commitment to transparency, workflow efficiency, and user-centered design has earned strong market trust, including a 94.2 overall satisfaction score in the KLAS 2025 First Look Report, with 100% of clients saying they would buy again.

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WHAT WE DO

Ringo provides a purpose-built VMS platform and optional MSP services designed exclusively for U.S. healthcare organizations. Our ecosystem delivers:

Technology

• An industry leading VMS that centralizes, automates, and standardizes contract labor processes.

• Real-time digital reporting across provider type, vendor, site, department, and system-level metrics.

• Automated rate enforcement, credentialing visibility, compliance tracking, and streamlined time & expense workflows.

• Pre-credentialing and rapid onboarding tools to reduce time-to-fill.

• Customizable workflows aligned to each organization’s operational model.

• Real-time reporting and data analytics.

Services

• Vendor-neutral management of staffing suppliers to ensure quality, accountability, and performance.

• Internal Resource Pool management.

• Full MSP programs—or support for health systems running their own in-house programs.

• Real-time data analytics and regular business reviews ensuring continuous performance optimization.

• Ringo Support Teams for operational, clinical, financial, and vendor-relations guidance.

Commercial Model

$0 cost to hospitals and physician groups.

• Vendor-funded model that creates immediate value and a fast ROI.

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WHY IT MATTERS

Healthcare organizations are under immense operational and financial pressure, from workforce shortages and credentialing bottlenecks to rising labor costs and outdated processes. Ringo delivers measurable impact in areas leaders can control today, regardless of market volatility or regulatory change.

Ringo Helps Health Systems:

Reduce time-to-fill by up to 38% with faster onboarding and pre-credentialing.

Achieve 15–20% cost savings through rate automation and standardized workflows.

Improve compliance and reduce risk with transparent credentialing and vendor oversight.

Eliminate administrative burden through centralized invoicing, consolidated data, and automated processes.

Increase visibility and decision-making confidence with real-time analytics.

Operate with greater consistency and control across all locations and specialties.

Ringo is more than software it is a healthcare-first workforce infrastructure, giving leadership the clarity, control, and confidence needed to stabilize their labor strategy and protect margins in an unpredictable environment.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@gorigo.com

www.goringo.com

About Ringo VMS - Workforce Optimization, Simplified.:

Ringo began in 2001—not as a staffing platform, but as a hospital billing solution dedicated to simplifying complex administrative workflows. From the start, our mission has been to help healthcare organizations solve operational challenges with clarity and precision. Over the years, as hospitals faced growing pressure to manage contingent labor, multiple staffing vendors, and credentialing compliance, we evolved to meet that need.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ringo integrates modern automation technologies—including AI, machine learning, and robotic process automation (RPA)—to remove friction from contract labor management and eliminate the manual tasks that burden healthcare HR, finance, and clinical operations teams. Ringo applies RPA to: - Predict and prevent delays in onboarding and credentialing by flagging missing documents or bottlenecks. - Identify rate anomalies and ensure compliance with contracted bill rates before submission. - Optimize vendor distribution by analyzing historical fulfillment patterns and directing jobs to the highest-performing suppliers. - Surface risk indicators (e.g., expiring credentials, inconsistent timekeeping patterns). - Generate actionable insights that help leaders make faster, data-driven staffing decisions. Robotic Process Automation (RPA): Precision in Repetitive Work RPA is used to complete high-volume, rule-based tasks with speed and accuracy. This includes: - Automated rate approval workflows - Electronic confirmation processes for assignments - Pre-credentialing verification and expiring documents notifications - Automated time approval and exception routing - Vendor invoice auditing across thousands of line items - Consolidated billing automation that merges multiple invoices into a single, accurate statement These automations ensure a consistent, standardized process across all facilities and vendors. Reduction of Manual Entry & Error By replacing manual data entry with intelligent automation, Ringo: - Eliminates human errors in rate validation, credentialing, and invoicing - Accelerates speed-to-hire and speed-to-pay - Improves compliance and audit readiness - Reduces administrative burden for HR, IT, finance, and unit managers The Result for Healthcare Leaders Ringo’s automation ecosystem enables health systems to operate with: - Lower administrative overhead - Higher accuracy and compliance - Faster onboarding and time-to-fill - Greater vendor accountability and visibility - More predictable financial performance In short, Ringo applies automation where it matters most by removing operational friction, reducing cost, increasing reliability, and allowing your people to focus on higher-value clinical and strategic work.

Use Cases

Description:

Critical care units often face significant challenges in managing patient flow and ensuring timely access to specialized care. Limited ICU bed availability and a shortage of intensivists contribute to higher morbidity, mortality, and healthcare costs. Equum Medical's Tele-Critical Care services, including eICU and Tele-ICU, provide innovative solutions to these challenges by leveraging telehealth technology to extend critical care expertise to patients regardless of their physical location.

eICU and Tele-ICU Services:

Equum Medical's eICU and Tele-ICU services offer continuous remote monitoring and management of ICU patients by board-certified intensivists and critical care nurses. These services enable real-time patient monitoring, expert consultations, and collaborative care, enhancing the capacity of ICU units and improving patient outcomes.

Use Case 1: Managing ICU Bed Shortages

A community hospital with a limited number of ICU beds often struggles to accommodate high-acuity patients, leading to long wait times and increased patient transfers. By implementing Equum Medical's Tele-ICU services, the hospital can provide remote intensivist coverage for patients awaiting ICU beds. This service ensures that patients receive critical care interventions promptly, reducing the risk of adverse events and optimizing the use of available resources. Remote intensivists can guide on-site staff through complex procedures, manage patient care plans, and make timely decisions to improve patient outcomes.

Use Case 2: Enhancing Care in Rural Hospitals

A rural hospital with no full-time intensivist faces challenges in providing high-quality critical care. Equum Medical's eICU services enable the hospital to offer expert critical care support remotely. Intensivists monitor patients' vital signs, review medical records, and collaborate with the on-site team to manage critical cases effectively. This service enhances the hospital's ability to provide comprehensive care, reducing the need for patient transfers to larger facilities and ensuring that patients receive timely, specialized care close to home.

Use Case 3: Supporting Surge Capacity During Pandemics

During the COVID-19 pandemic, hospitals experienced unprecedented surges in critically ill patients, overwhelming ICU capacities. Equum Medical's Tele-ICU services provided essential support by extending the reach of intensivists to multiple hospitals simultaneously. This service allowed hospitals to manage higher patient volumes, ensuring that all patients received appropriate critical care without compromising quality. Tele-ICU services facilitated efficient resource allocation, reducing clinician burnout and improving overall patient outcomes during the crisis.

Use Case 4: Integrating Multidisciplinary Care Teams

A tertiary care hospital seeks to enhance its ICU services by integrating a multidisciplinary approach to patient care. Equum Medical's eICU platform enables seamless collaboration between remote intensivists, on-site specialists, and nursing staff. This integrated approach ensures that patients benefit from a comprehensive care plan that addresses all aspects of their condition. The eICU platform supports real-time data sharing and communication, facilitating informed decision-making and improving patient care coordination.

Conclusion:

Pediatric use cases:

None provided

Users:

Physician

Intensivisit

Critical Care

Telehealth

Hospitals

Health Systems

Description:

Ringo’s Vendor Management System (VMS) is built specifically for healthcare organizations to streamline staffing operations, automate compliance, and improve workforce efficiency. The vendor-neutral, AI-powered platform centralizes scheduling, credentialing, invoicing, and reporting—reducing administrative burden, controlling labor costs, and improving fill rates. Below are some key ways Ringo helps healthcare systems and staffing partners optimize their operations:

  • Procuring Contract Healthcare Staff: Ringo’s VMS centralizes the procurement of contract clinicians and staff across multiple vendors. Healthcare organizations gain visibility, improve response times, and ensure full compliance with regulatory standards.
  • Managed Service Provider (MSP) Management: Support and enhance MSP partnerships through a unified platform that provides transparency, accountability, and consistent workflows across all staffing channels—ensuring healthcare organizations maintain control while efficiently managing outsourced staffing programs.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Automated Job Distribution: Post once, reach many. Ringo automatically distributes open roles to approved vendors—reducing manual work, increasing competition, and improving fill rates.
  • Automated Timekeeping & Approval: Eliminate manual time entry errors through automated tracking and approval workflows. Ringo ensures accuracy for both staff and vendor submissions.
  • Consolidated Staffing Vendor Invoicing: Simplify billing by consolidating all vendor invoices into one transparent statement. Finance teams gain accuracy, visibility, and audit-readiness.
  • Invoice Compliance Audits: Automate compliance checks to ensure all invoices match contract terms and approved timecards—helping prevent overbilling and maintain vendor accountability.
  • Shift Scheduling & Forecasting: Predict staffing gaps and automate shift scheduling using AI-driven forecasting to reduce overtime and ensure optimal coverage.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Credentialing & Compliance Management: Centralize and track licenses, certifications, and credentials with automated alerts for expirations—keeping organizations audit-ready.
  • Workforce Analytics & Reporting: Gain real-time insights into vendor performance, labor costs, and fill trends for data-driven workforce planning and improved ROI.
  • Vendor Performance Evaluation: Evaluate vendors based on fill rates, compliance, and responsiveness to identify top performers and strengthen accountability.
Pediatric use cases:

None provided

Users:
  • Site Directors & Operations Managers: Oversee staffing levels, vendor performance, and budgets through centralized dashboards that improve visibility and efficiency.
  • Staffing Firms & Vendor Partners: Access open roles in real time, track performance, and manage placements transparently through Ringo’s vendor-neutral platform.
  • Hiring Managers & Department Leads: Simplify job posting, approval, and tracking to accelerate hiring and ensure department coverage with qualified talent.
  • Finance & Compliance Teams: Consolidate vendor invoices, automate audits, and maintain full billing accuracy and compliance visibility.
  • Chief Operating Officers (COOs): Streamline workforce operations, automate reporting, and improve vendor accountability across the enterprise.
  • Human Resources Leaders: Automate credentialing, onboarding, and compliance workflows to enhance accuracy, reduce manual work, and retain staff.
  • Information Technology (IT) Directors: Integrate Ringo’s Vendor Management System with internal systems like HRIS, payroll, and scheduling tools while maintaining data security.
  • Chief Financial Officers (CFOs): Gain transparency into contract labor costs, enforce budget discipline, and optimize vendor partnerships for financial efficiency.
  • Medical Group Administrators: Coordinate staffing across specialties and locations, ensuring the right clinicians are placed efficiently and compliantly.
  • Risk Officers: Monitor expiring credentials, maintain up-to-date documentation, and automate tracking to reduce regulatory risks.

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Equum Medical Intensivists leverage a systems existing EMR Infrastructure

Differentiators vs Competitors:

1. Physician-Led and Operated

Equum Medical is founded and operated by physicians, which ensures that their telehealth solutions are designed with a deep understanding of clinical workflows and patient care needs. This physician-led approach enhances the relevance and efficacy of their services.

2. Comprehensive Suite of Services

Equum Medical offers a broad portfolio of telehealth services that cover the entire acute care continuum, including:

  • Tele-ICU: Provides critical care support with board-certified intensivists and critical care nurses, ensuring real-time patient monitoring and expert consultations.
  • Virtual Nursing: Offers round-the-clock nursing support, assisting with patient assessments, medication administration, and care coordination.
  • Virtual Sitter: Enhances patient safety by providing continuous remote monitoring to prevent falls and other safety concerns.
  • Telemetry: Enables remote cardiac monitoring for early detection and management of cardiac events.
  • Multi-Specialty Telehealth: Provides access to specialists in various fields, such as cardiology, nephrology, neurology, and more.

3. Focus on Rural and Underserved Communities

Equum Medical has a strong commitment to improving healthcare access in rural and underserved areas. Their telehealth services are tailored to address the unique challenges faced by these communities, ensuring that patients receive high-quality care without the need for extensive travel.

4. Proven Outcomes and Customer Testimonials

Equum Medical's services have demonstrated significant improvements in patient outcomes and operational efficiency. Their partnerships with hospitals have led to enhanced patient care, reduced wait times, and improved satisfaction among both patients and healthcare providers. Testimonials from rural hospital executives highlight the impact of Equum Medical's services.

5. Universal Technology Approach

Equum Medical employs a tech-agnostic model that supports health system technology adoption without the need for significant infrastructure investments. This flexible approach allows them to integrate seamlessly with existing hospital systems, making it easier for healthcare providers to adopt and scale their telehealth services.

6. High-Acuity Care Expertise

Equum Medical specializes in managing high-acuity patients, providing expert care through telehealth for complex conditions. Their high-acuity care services ensure that even the most challenging cases receive the attention and expertise they require, which is particularly valuable for hospitals with limited access to specialized care providers.

7. Strong Partnerships and Recognitions

Equum Medical is recognized as a Gold Member of the National Rural Health Association (NRHA) and has been designated as the exclusive HIT Coalition partner by the NRHA and is a member of the American Telemedicine Association. These partnerships underscore their commitment to advancing healthcare and their credibility in the telehealth market.

8. Innovative Care Models

Equum Medical’s unique care delivery models, like ProviderPOD™, are designed to be scalable and adaptable, allowing healthcare providers to expand their services efficiently. These models optimize patient flow, reduce clinician burnout, and improve overall care delivery.

9. Dedicated Support for Workforce Challenges

Equum Medical addresses the ongoing challenge of healthcare workforce shortages by providing integrated virtual resources that enhance recruitment and retention. Their telehealth solutions offer a more modern, flexible work environment, helping to reduce burnout and stabilize the workforce.

By leveraging these differentiators, Equum Medical stands out as a leader in the telehealth industry, offering comprehensive, innovative, and flexible solutions that meet the diverse needs of healthcare providers and patients, particularly in rural and underserved areas.

Differentiators vs EHR Functionality:
  • Internal Resource Pool Management: Built in and prioritized vs rare or requiring work arounds
  • Credentialing & Compliance: Integrated & Automated vs Siloed or Manual
  • End-to-End Workflow: True lifecycle coverage vs. fragmented systems
  • Rate Transparency: Centralized and enforceable vs manual or vendor-controlled
Differentiators vs Competitors:
  • Ringo is purpose-built focused on Healthcare ONLY vs General or Cross-Industry
  • Ringo supports expense billing for independent contractors vs systems limited to w2 engagements or require work arounds to bill expenses
  • Ringo is Vendor Neutral providing 100% unbiased taent delivery vs platforms managed by competitors operating staffing agencies and competing with their own vendors
  • Ringo can implement quickly with $0 startup costs vs. competitors who often take months and charge costly implementation fees
  • At Ringo WE DO MORE!

Keywords

Images

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Ringo Summit 25 Milan and Bryan

Videos

1 of 2

High Acuity Final Video.mp4

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Ringo Demo Video

Downloads

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Equum-Medical-Tele-Critical-Care (1).pdf
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Tailored Workflows for Compliance-Heavy Industries.pdf

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