Ovatient is a virtual-first healthcare company that puts a person – not just a patient – at the center of how they receive care and improve their health. Ovatient’s team of dedicated virtual providers and care team members work closely with our trusted local health system partners to build long-lasting relationships with patients. We provide patients with connected, coordinated and convenient virtual care that fits their budget, including primary care, urgent care, and soon mental health.  Learn more about Ovatient and our Epic-based virtual-first solutions at Ovatient.com.

Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.

• Every member of your care and the administrative team can make outbound calls quickly and securely from any of their devices, while never compromising their personal number in one click through Rhinogram. 
• The platform seamlessly integrates with most EHR and PMS systems, synchronizing encrypted patient communication into clinical workflows, and adding calls to the patient record. 
• Make immediate outbound phone calls from the platform while displaying a chosen consistent number for a better experience for the patient and a more streamlined workflow for the healthcare system. 

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

• 80% reduction in intake time
• Up to 30% increase in net new patient acquisition
• 70% decrease in phone call volume
• Up to 30% increase in administrative efficiency
• Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

• HIPAA Compliant mobile messaging
• 4.9 stars in Capterra, G2, and apple app store
• Serving over 50+ healthcare specialties
• 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

• Patient-initiated (inbound)
• Organization-initiated (outbound)
• Team member to team member (internal)
• Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

• 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
• Digital Patient Intake forms and supported workflows
• Automated appointment reminders, no-show re-engagement, and rescheduling
• Secure calls, video calls, telehealth, and photos
• Insurance, medication management, and records access
• Digital payments through RhinoPay, compliant with apple pay and google pay.

Traditionally, telehealth is centered around a point in time and a specific virtual visit. Ovatient is different.  

• We are built on Epic and MyChart, two trusted solutions for providers and patients. We are deeply integrated with trusted local health systems, from shared medical records to patient billing. Our care is covered by any health plan accepted by our health system customers, including Medicare and Medicaid 
• Our care model is virtual-first where patients access care consistently and primarily through digital interactions, guided by a clinician, and integrated into their everyday life. This model puts patients in charge of how and when they get care and allows them to build long-lasting relationships with their care team. 
• We provide primary care, urgent care and soon mental health. When patients need to be seen in person for more complex care or receive labs and imaging, an Ovatient virtual provider will smoothly connect them to a trusted local provider. 

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call. 
• Extended system hours with compliant calls secure from staff mobile devices. 
• Integration with EHR system and auditing capability.   

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call.
• Team members can see call logs and communications by the patient.
• Automated workflows pre and post-call ensure the next steps are completed without additional effort by team members