Boost Patient Satisfaction

Engage patients the moment they arrive in the ED with a

personalized, app-less text-based interface that empowers patients to participate in their care and control their hospital

experience. Aligned with your branding, patients using Get Well feel connected and cared for by your organization.

Enhance operational efficiency

Reduce ED waiting room abandonment by setting clear expectations up front for wait times and offering virtual check-ins, minimizing patient stress and frustration.

Drive services revenue with ease of use

Patients can elect to fill prescriptions before discharge, driving more revenue through the onsite pharmacy and supporting medication adherence post-discharge.

Proven success

Learn how a California Health System increased pharmacy revenue and used Get Well to reach 3x more ED patients: https://www.getwellnetwork.com/resource/case-study-california-health-system-ed/

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Transform the Way You Deliver Care With Enterprise-Wide Patient Education Create stronger relationships with your patients, members, and consumers by delivering health content and tools people need to manage their health—for every situation and on any device. Get complete, consistent, connected health content solutions for your EMR and in your call centers, care and disease management programs, websites, wearables, and portals.

Healthwise builds the world’s best health education and software to help hospitals, health systems, health plans, and care management companies turn care moments into lasting relationships with their patients and members. By empowering people to do as much as they can for themselves, ask for the care they need, and say no to the care they don’t need, Healthwise ensures they and their health care providers can achieve better health outcomes. A nonprofit organization, Healthwise develops unbiased, evidence-based, easy-to-understand health content and delivers it through innovative technology that integrates into clinicians’ workflows, patient journeys, and complex health IT systems. Healthwise is committed to providing up-to-date information and sharing its expertise on game-changing approaches such as behavior change and shared decision making.

Location, Location, Location

Let’s face it, we’re on our devices all the time. That’s why, in addition to print options, we deliver patient education across mobile, desktop, and video, wherever and whenever it works best.

Go Beyond the Handout

Provide health education for every encounter and at every touchpoint. Whether you’re looking for easy-to-understand patient instructions, engaging videos, or user-tested decision aids, we’ve got every care moment covered.

Empower and Engage

It’s a fact: patients who are more engaged excel in self-management. Help patients succeed in their health goals with health education that’s easy to understand, offered in multiple languages, and crafted to motivate healthy behaviors.

Get the most out of your Healthwise solution with expert advice, training, and support. We identify new opportunities, help you understand what’s working and where to improve, and know the importance of working closely with you after the sale and implementation.