Boost Patient Satisfaction

Engage patients the moment they arrive in the ED with a

personalized, app-less text-based interface that empowers patients to participate in their care and control their hospital

experience. Aligned with your branding, patients using Get Well feel connected and cared for by your organization.

Enhance operational efficiency

Reduce ED waiting room abandonment by setting clear expectations up front for wait times and offering virtual check-ins, minimizing patient stress and frustration.

Drive services revenue with ease of use

Patients can elect to fill prescriptions before discharge, driving more revenue through the onsite pharmacy and supporting medication adherence post-discharge.

Proven success

Learn how a California Health System increased pharmacy revenue and used Get Well to reach 3x more ED patients: https://www.getwellnetwork.com/resource/case-study-california-health-system-ed/

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Coach offers a unified, integrated resource that meets the diverse needs of your organization. Telehealth nurses use our symptom triage tools to provide trusted guidance, directing members to the right care. 

Care manages support members with health education delivered through Coach, while your population health team can implement targeted, long-term campaigns to address diverse health needs. 

Simpilfy your operations with a single, consistent tool designed to support the complexities of your

organizational goals.

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Integrates seamlessly with Care Management platforms:

• Cognizant
• Zeomega
• Medecion
• AssureCare
• Zyter TruCare
• VituralHealth
• HealthEdge
• mhk
• EXL
• Gainwell
• Chordline Health
• ThoroughCare
• CaseTrakker

Industry’s most comprehensive set of member education: Coach offers a vast library of educational resources that can be bundled and tailored to individual member needs. From chronic disease management to wellness tips, Coach’s content also can be curated into care collections that support a health plan’s various disease management or population-specific programs.

Member behavior change support: Utilizing proven behavior-change techniques and flexible content, Coach helps members adopt healthier lifestyles. It includes a brief assessment that helps pinpoint a member’s behavior-change stage for a given condition and provides automated recommendations for specific content to help move them forward. It also has interactive features such as goal setting, progress tracking and personalized feedback to motivate members to stay on track with their health goal

In-depth analytics: Coach provides health plan leaders with in-depth analytics, offering valuable insights into member engagement and health trends. These analytics help health plans identify areas for improvement, measure the effectiveness of care programs and make data-driven decisions to enhance care delivery.

Campaign development tools: Care Management teams can create tailored content sets that support ongoing member campaigns. Whether it’s educating members about flu vaccines or other season-specific conditions, health plan care managers can select and curate the perfect resources to support a larger initiative and to reach the right audience.