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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Salesforce
Salesforce

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Categories

Solutions

Description

Product Description:
Salesforce is a global cloud computing company that provides business software on a subscription basis. It is best known for its on-demand customer relationship management (CRM) solutions. It offers users with a customer community, partner community, developer community, and an app exchange marketplace. Salesforce provides its products and services to various industries, including healthcare, finance, life sciences, automotive, media, retail, manufacturing, and communications. Saleforce’s products portfolio includes Sales Cloud: a platform that enables users to track customer information and interactions in one place via its contact management, opportunity management, sales collaboration, and sales performance management services; Service Cloud: tools that enable users to access personalized, 24/7, and intelligent customer service, along with multichannel support; Marketing Cloud: a platform that offers email, mobile, and social media marketing services, along with web personalization and advertising services; Community Cloud: an online collaboration platform that connects customers, partners, and employees; and Analytics Cloud: a platform that enables users to share datasets and insights, access them and find answers for their questions, and collaborate with their teams via any device. Data.com is a cloud-based automated system with an online business directory of companies and business professionals that enables users to acquire and manage CRM records within a user's Salesforce.com account. Desk.com is a cloud-based helpdesk system for interacting with customers and solving customer issues. Pardot is a B2B marketing automation tool that enables users to optimize deliverability rates, target emails to specific audience, and test the success rate of email content. Chatter connects employees with appropriate files, data, and expert help to handle their work. The Salesforce1 platform brings together Salesforce.com, Force.com, Heroku, and ExactTarget into one family of cloud services. Salesforce.com provides companies with an interface for case management and task management, and a system to automatically route and escalate important events. Force.com is a platform as a service (PaaS) that allows developers to create multitenant add-on applications. Heroku is an app development platform. Salesforce was founded by Parker Harris and Marc Benioff in 1999 and is based in California, United States.
About Salesforce:
Salesforce is a global cloud computing company that provides business software on a subscription basis. It is best known for its on-demand customer relationship management (CRM) solutions. It offers users with a customer community, partner community, developer community, and an app exchange marketplace. Salesforce provides its products and services to various industries, including healthcare, finance, life sciences, automotive, media, retail, manufacturing, and communications. Saleforce’s products portfolio includes Sales Cloud: a platform that enables users to track customer information and interactions in one place via its contact management, opportunity management, sales collaboration, and sales performance management services; Service Cloud: tools that enable users to access personalized, 24/7, and intelligent customer service, along with multichannel support; Marketing Cloud: a platform that offers email, mobile, and social media marketing services, along with web personalization and advertising services; Community Cloud: an online collaboration platform that connects customers, partners, and employees; and Analytics Cloud: a platform that enables users to share datasets and insights, access them and find answers for their questions, and collaborate with their teams via any device. Data.com is a cloud-based automated system with an online business directory of companies and business professionals that enables users to acquire and manage CRM records within a user's Salesforce.com account. Desk.com is a cloud-based helpdesk system for interacting with customers and solving customer issues. Pardot is a B2B marketing automation tool that enables users to optimize deliverability rates, target emails to specific audience, and test the success rate of email content. Chatter connects employees with appropriate files, data, and expert help to handle their work. The Salesforce1 platform brings together Salesforce.com, Force.com, Heroku, and ExactTarget into one family of cloud services. Salesforce.com provides companies with an interface for case management and task management, and a system to automatically route and escalate important events. Force.com is a platform as a service (PaaS) that allows developers to create multitenant add-on applications. Heroku is an app development platform. Salesforce was founded by Parker Harris and Marc Benioff in 1999 and is based in California, United States.
Product Description:
Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
About PEGA:
Think unified solutions, not silos across personalized marketing engagement, proactive digital customer service and intelligent automation. A configurable technology platform with out of the box healthcare focused capabilities. Even the most cutting-edge technology can’t work in isolation. If you’re constantly duplicating efforts across different systems that don’t talk to one another, you’re losing out on quality time that could be spent with your patients. Don’t let administrative hassles distract you from what really matters. Pega offers the industry’s only unified digital process automation platform, combining robotics, process automation, and case management together in a unified architecture. And we build in powerful decision analytics, so you’ve got everything you need to automate any process while working faster and smarter. https://www.pega.com/insights/resources/context-driven-applications-healthcare

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

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Pediatric use cases:

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Users:

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Description:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 1999

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