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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
Client types
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Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
ShoreTel
ShoreTel

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Categories

Solutions

Description

Product Description:
ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses. ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
About ShoreTel:
ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses. ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
Product Description:

Caregility Cloud™ connects patients and care teams everywhere on a secure, versatile virtual care platform that brings remote care support and AI capabilities to the patient's bedside, from the hospital to the patient's home. Reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices integrate with clinically designed care applications to offer one-on-one and one-to-many remote patient engagement and care team support. Seamlessly integrate with leading EHRs, Clinical Decision Support (CDS) tools, connected digital health devices, interpreter services, and interactive patient consoles to modernize care models. Native and integrated AI tools enhance the art of what's possible in remote clinical workflows. 

About Caregility Corporation:

Caregility is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, HIPAA-compliant virtual encounters designed to support connected devices and clinical workflows across acute and ambulatory settings. Today Caregility supports over 1,000 hospitals across 75 health systems with more than five million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Remotely observe, monitor, and consult with patients in acute care settings or at home. Bidirectional 1:1 and 1:Many video-based engagement includes workflow support for virtual visits, virtual nursing, virtual behavioral health, virtual sitting, tele-ICU support, and more.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Caregility enterprise telehealth solutions support use cases across the care continuum, including virtual visits, virtual patient observation, virtual nursing, and virtual inpatient engagement. 

Pediatric use cases:

Consult with remote pediatric specialists and invite family in virtual visits and care planning.

Users:

Users include sitters, nurses, physicians, and specialists at leading health systems.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Other, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Caregility offers a centralized, single-platform solution for enterprise telehealth at scale. The flexible platform can be tailored to support a variety of use cases, with cloud-based virtual care program and device fleet management. 

Differentiators vs Competitors:

Caregility has several competitive advantages in the market:

Purpose-Built for Healthcare:

Caregility’s platform is specifically designed to address the needs of healthcare providers. Unlike many general-purpose video conferencing solutions, Caregility Cloud is tailored for clinical workflows and healthcare environments, ensuring compliance with regulations like HIPAA.

Comprehensive Virtual Care Platform:

Caregility offers an end-to-end virtual care solution that spans inpatient, outpatient, and post-acute care. Its versatility across various care settings—from acute care to remote monitoring—provides a unified platform that can be used system-wide.

Scalability and Flexibility:

Caregility Cloud is a scalable platform that can be customized based on the size and needs of different healthcare systems. Whether for a small clinic or a large multi-hospital network, the solution can adapt, making it suitable for organizations of all sizes.

Interoperability:

The platform’s ability to integrate with existing EHRs, devices, and IT infrastructure allows for seamless workflows. This capability is a significant advantage for health systems that require solutions compatible with their current technologies.

Security and Compliance:

Caregility’s solutions are built with a focus on security, ensuring data protection under HIPAA and other relevant regulations. This focus is crucial for organizations prioritizing data privacy and patient confidentiality.

Strong Clinical Focus:

The Caregility team includes clinical experts who understand healthcare challenges firsthand. This clinical focus informs the product development process, ensuring that features align closely with healthcare provider needs.

Proven Reliability:

With deployments across numerous hospitals and health systems, Caregility has built a reputation for reliability, particularly in mission-critical environments like intensive care units (ICUs) and emergency departments.

Customer-Centric Innovation:

Caregility's engagement with customers through its Innovation Council and Special Interest Groups (SIGs) drives continuous improvement and innovation. This focus on customer feedback allows us to stay ahead of evolving needs in virtual care.

Patient and Clinician Experience:

Caregility’s user-friendly interface for both patients and clinicians enhances engagement and reduces the friction often associated with virtual care solutions. This focus on ease of use contributes to higher adoption and satisfaction rates.

Health Equity

Keywords

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iObserver for Virtual Patient Sitting & Observation

Videos

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Responsible Health AI | Caregility

Downloads

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A Business Case for Virtual Nursing - Caregility.pdf

Alternatives

Company Details

Founded in 1996

Founded in 2019

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