Genesys vs Physician Relationship Management

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Genesys

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Physician Relationship Management

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Product Description:

Genesys is an omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. Genesys powers more than 25 billion of the world’s best customer experiences each year. They put the customer at the center of everything they do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.

About Genesys:

Product Description:

Cured’s PRM solution enables the teams tasked with engaging and enhancing provider partnerships to effectively track relevant activities, review associated reports and analytics, and share key data elements (e.g., contact information) on a single platform with shared worklists. By optimizing these strategic networks and strengthening provider relationships, you can drive referrals, growth, and expanded services across your catchment area.

About Cured:

Cured is a Digital Marketing & CRM platform, built for healthcare organizations. We help healthcare catch up with this decade’s most significant care delivery evolution—the ability to engage with and build lasting relationships with those they serve. With Cured, seamlessly engage with your customers to build unparalleled relationships throughout their care journey. With all necessary compliance and patient journeys built in, you can take immediate action with data from your EMR, Claims IS and other sources. With Cured Insights, learn from campaigns and target customers most likely to engage. Finally, a platform that actually works for healthcare.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Pediatric use cases:

Deliver important communications via an omnichannel approach.

Users:

Head of Physician (Provider) Experience/Relations
Head of Employee Experience

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, NextGen, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

HIPAA compliant
Out of the box patient journeys
Quick, efficient setup
Healthcare-specific
ML-driven insights engine
Simple volume-based pricing structure

Differentiators vs Competitors:

HIPAA compliant
Out of the box patient journeys
Quick, efficient setup
Healthcare-specific
ML-driven insights engine
Simple volume-based pricing structure

Keywords

physician relations,physician relationship management ,crm

Images

No images provided

Videos

No videos provided

Downloads

No content provided

cured overview _ 2021Q4.pdf

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Company Details

By Genesys

Founded in 1990

By Cured

Founded in 2018

Visit Website

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