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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Calabrio
Calabrio

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Categories

Solutions

Description

Product Description:
Calabrio delivers workforce optimization (WFO) and analytics solutions that elevate the customer experience and drive strategic business growth. The company’s integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers contact centers of all sizes to optimize agent performance and liberate the data that provides true insight into the voice of the customer. With more than 4,000 clients worldwide, Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has twice been named a “Visionary” by Gartner in its Magic Quadrant for Contact Center Workforce Optimization (2012/2013)*. The company also is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConect program.
About Calabrio:
Calabrio delivers workforce optimization (WFO) and analytics solutions that elevate the customer experience and drive strategic business growth. The company’s integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers contact centers of all sizes to optimize agent performance and liberate the data that provides true insight into the voice of the customer. With more than 4,000 clients worldwide, Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has twice been named a “Visionary” by Gartner in its Magic Quadrant for Contact Center Workforce Optimization (2012/2013)*. The company also is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConect program.
Product Description:

Cured’s Network Management (ABM/B2B) solution brings together analytics, technology, and strategy to define, manage, and grow high value networks including Physician Relations, Business Development, Payer Relations, Employer Relations, Fundraising and Donor Relations. Cured’s full-service platform provides both analytics to give insight into which relationships are high value and automated outreach campaigns to further strengthen relationships. 



About Cured:

Cured is a Digital Marketing & CRM platform, built for healthcare organizations. We help healthcare catch up with this decade’s most significant care delivery evolution—the ability to engage with and build lasting relationships with those they serve. With Cured, seamlessly engage with your customers to build unparalleled relationships throughout their care journey. With all necessary compliance and patient journeys built in, you can take immediate action with data from your EMR, Claims IS and other sources. With Cured Insights, learn from campaigns and target customers most likely to engage. Finally, a platform that actually works for healthcare.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Cured’s Network Management (ABM/B2B) solution brings together analytics, technology, and strategy to define, manage, and grow high value networks including Physician Relations, Business Development, Payer Relations, Employer Relations, Fundraising and Donor Relations. Cured’s full-service platform provides both analytics to give insight into which relationships are high value and automated outreach campaigns to further strengthen relationships.

Pediatric use cases:

Deliver important communications via an omnichannel approach.

Users:
  • Head of Employer Relations
  • Head of Physician Relations
  • Head of Patient Relations
  • Business Development

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • HIPAA compliant
  • Out of the box patient journeys
  • Quick, efficient setup
  • Healthcare-specific
  • ML-driven insights engine
  • Simple volume-based pricing structure


Differentiators vs Competitors:
  • HIPAA compliant
  • Out of the box patient journeys
  • Quick, efficient setup
  • Healthcare-specific
  • ML-driven insights engine
  • Simple volume-based pricing structure


Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

media thumbnail
cured overview _ 2021Q4.pdf

Alternatives

Company Details

Founded in 1995

Founded in 2018

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