With our core solution, TheraPay, we have pioneered the sophisticated paradigm of Financial Incentives Management. By approaching patients/populations with a personalized roadmap of rewards tailored to each step of any complex care journey, we have the ability to accelerate adoption and adherence to programs such as high-risk maternal health, diabetes management, addiction, and nearly any other clinical intervention. The results have been significant; when we motivate patients to follow personalized plans and become active participants in their care, everyone wins.

Reciprocity Health harnesses the power of incentives to promote healthier consumer choices resulting in better outcomes and customer financial performance. We use proven science, cutting edge technology, and a consumer-grade experience to accelerate adherence, reduce avoidable costs, and unlock untapped ROI.

Significantly reduce unnecessary hospital readmissions up to 85% with this product proven across many health conditions including congestive heart failure, atrial fibrillation, COPD and spinal fusion surgery. Trigger multiple waves of psychographic segmented patient communications over 30, 90, 120+ days post-discharge to share the most relevant and timely information on their condition and care. Monitor patient response and recovery on an intuitive dashboard and trigger tasks for care team to follow-up in case a patient is at risk for readmission.

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

To our knowledge, there are no EHRs which have reward/incentive capability.  

We do not have many competitors doing the same as us. Our competitors offer traditional, one-time mailed gift cards (typically for a single quality measure such as Annual Wellness Visit) versus a full Financial Incentive Management tech-enabled service supporting complex care management and preventive care participation. Of course, we can also support the quality measure programs.

This automates the post-discharge patient follow-up and monitoring process, saving extensive staff time and effort. Psychographic messaging motivates patients to pursue the behaviors necessary for a healthy recovery.

Psychographic messaging motivates patients to pursue the behaviors necessary for a healthy recovery. PatientBond has reduced all-cause readmissions by up to 85% across challenging conditions such as congestive heart failure, atrial fibrillation and COPD.