Extended Care Telehealth™

Contents

AVIA Summary About Product capabilities EHR Integrations Use cases and differentiators Diversity, equity, and inclusion practices Company information Media

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Extended Care Telehealth™ is a solution provided by Extended Care. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Virtual Nursing, and ED-based Mental Health Interventions.

It has 11 verified clients.

Extended Care Telehealth™ integrates with major EMRs such as Epic, Cerner, and Allscripts.

Some other resource(s) that may be helpful in learning about Extended Care Telehealth™ include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door

DESCRIPTION

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
Operationalize at scale leveraging high-touch support and digital health transformation

FEATURED MEDIA

Unveiling the Transformative Potential of Virtual Nursing _ Information Management & Technology _ SUNY Upstate.pdf

Queens Customer Testimonial.pdf

UC Davis EC Blog.pdf

Full Spectrum of ExtCare Use Cases.jpg

InPatient Virtual Nursing.jpg

Remote Clinic Consultation.jpg

See all media

CATEGORIES & SOLUTIONS

Digital Front Door (DFD)

Virtual Health

Virtual Visits (Synchronous + Asynchronous)

Synchronous Virtual Visit Tools

Enterprise Virtual Nursing Platform

Telemedicine Solutions for the Emergency Department

CLIENT TYPES

Academic Medical Centers

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Long-Term Care

Home Healthcare

Diagnostics and Imaging Centers

Behavioral Health Providers

Medium Medical Facilities

Extra Large Medical Facilities

Product capabilities

Intake & Virtual Waiting Room

Extended Care's virtual waiting room has the ability to handle digital form upload & intake. Patients can share images or videos with their provider, and we also offer patient/provider online chatting. We have integrated with connected devices for vitals collection. We support content for patients to interact with in the waiting room. We have notifications for the patient when provider is ready to start visit and tools for patient to test their device's technical feasibility and stability.

AVIA GUIDE

What is intake & virtual waiting room?

Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Patient portal, Home health, Behavioral health, Other

EHR integration and relevant hardware

Recommended, but not required

EMRs supported

Epic, Cerner, Allscripts, Meditech, GE, Allscripts/Eclipsys, MEDHOST, Athenahealth, MedWorx

Hardware compatibility

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Use cases and differentiators

Use case descriptions

Virtual Nursing:

Nurses are often stretched too thin, covering 2-3x the number of patients considered reasonable for a standard of care. Our solution will:

Empower remote clinicians by providing telehealth access to deliver predictable, repeatable services such as patient education, admission and discharge
Help attract and retain nursing staff by providing remote work opportunities
Improve patient satisfaction by reducing wait times
Increase touch points and access to caregivers

Other Use Cases:

Tele-Sitter with Epic Monitor integration
Virtual Nursing
Patient experience app integration, such as GetWell
On-demand language interpretation services, such as LanguageLine, Martti, Voyce, GLOBO … etc.
Virtual Rounding
Supporting external affiliate Epic organizations, FQHCs and specialty outpatient clinics
Tele-EMS
Mobile Stroke Units
Tele-Stroke workflows using Extended Care incorporating intake forms, barcode scanning … etc.
On-Demand video visits
Virtual Home Visits
Schools
Correctional Facilities
Group video visits
… and many more

Pediatric use cases

Just like a virtual visit for an adult, our Extended Care Telehealth solution can easily provide virtual visits for pediatric patients.

Users

Physicians of All Types
Adult-Gerontology Nurse Practitioner (AGNP)
Bariatric Registered Nurse
Cardiac Nurse
Certified Nursing Assistant (CNA)
Certified Registered Nurse Anesthetist (CRNA)
Clinical Nurse Specialist (CNS)
Clinical Nurse Supervisor
Critical Care Nurse
Emergency Room Nurse
Family Nurse Practitioner (FNP)
Forensic Nurse
Health Informatics Nurse Specialist
Home Care Registered Nurse
Intensive Care Unit (ICU) Registered Nurse
Labor and Delivery Nurse
Licensed Practical Nurse (LPN)
Licensed Vocational Nurse (LVN)
Managed Care Nurse
Medical-Surgical Nurse
Neonatal Nurse
Nurse Anesthesia Practice
Nurse Midwife
Oncology Registered Nurse
Orthopedic Nurse
Pediatric Nurse
Post-Anesthesia Care Unit (PACU) Nurse
Public Health Nurse
Radiology Nurse
Registered Nurse (RN)
Rehabilitation Registered Nurse
School Nurse
Travel Nurse

Differentiators vs internal options

Extended Care's solution offers these factors over any EHR's functionality:

Better health outcomes
Streamlined clinical workflows
Increased patient and physician engagement
Fewer hospitalizations and readmissions
Reduced patient risk
Cost savings

Differentiators vs competitors

We solved what our Competitors haven't. They have:

Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.