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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Centralized insights within Inpatient Electronic Health Records (EHR) empower care providers, including doctors, nurses, and case managers, to streamline clinical hand-offs, enhance care team alignment, and boost provider satisfaction. These insights are seamlessly integrated and deployed across health systems, ensuring efficient and effective care coordination.

About Pieces:

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

Product Description:

Extend the reach of your healthcare services with hellocare’s Hospital at Home and RPM Module. This component enables monitoring of patient vitals from the comfort of their homes, ensuring timely interventions. Our technology allows patients to chat or speak directly with assigned care team members, enhancing communication and support. Additionally, the system automatically triggers surveys if vitals deviate from safe ranges, providing crucial feedback to adjust care plans effectively and promptly, reducing readmissions and enhancing patient management. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Patients using hellocare can measure their vitals live during calls or offline. When vitals fall outside normal ranges, the system triggers alerts to the care team and sends follow-up surveys to the patient to ensure timely interventions.

hellocare enables bidirectional communication, allowing patients and care teams to connect synchronously and asynchronously 24/7, ensuring continuous support and interaction.

hellocare utilizes an early warning score system that analyzes multiple vital signs to identify patients at risk of deterioration, potentially preventing hospitalization by prompting early intervention.

hellocare offers customizable care plans and pathways that can be tailored to specific conditions for clinical decision support and patient engagement, with ready-to-ship packages based on each patient's program.

hellocare streamlines operational support by offering seamless logistics management, comprehensive staff training, efficient patient onboarding, and continuous technical support, all designed to enhance the clinician experience without adding complexity.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

hellocare's remote patient monitoring (RPM) solutions in the hospital-at-home model support various critical use cases. These include: 

Chronic disease management, where patients with long-term conditions like diabetes or hypertension can be monitored continuously to manage their health better.  

Post-operative care is another key area, allowing patients recovering from surgeries to be observed closely in the comfort of their homes, reducing readmission rates and improving recovery outcomes.  

Acute condition monitoring is facilitated by the RPM platform, providing real-time data to manage sudden health issues promptly.  

High-risk patient management, including those with complex health conditions, benefits from continuous monitoring and quick interventions.  

 

Pediatric use cases:

Yes, Hospital at Home and Remote Patient Monitoring (RPM) Module works for pediatrics. This program is adapted to meet the unique needs of children, allowing them to receive medical care and monitoring in the comfort of their home. This can include managing chronic conditions, post-surgical care, or acute illnesses with tools tailored for pediatric use, such as child-friendly devices and interfaces. Such programs often involve parents and caregivers more directly in the child's care, improving comfort and potentially reducing stress and hospital readmission rates.

Users:

The primary users of hellocare's Hospital-at-Home include patients with chronic conditions requiring ongoing management, post-operative patients who need continuous monitoring to prevent complications, and those with acute health issues that necessitate real-time oversight. Healthcare providers, including nurses and physicians, use the platform to monitor patient data in real-time, receive and make calls, and provide timely care. Caregivers and family members also play a crucial role, as the platform's features allow them to support and monitor their loved ones' health remotely, ensuring that patients receive comprehensive care without the need for prolonged hospital stays​​​.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Allscripts, Cerner, GE

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Specialization in clinical generative AI, with added trust and safety layer through a clinician-in-the-loop framework where board-certified physicians provide oversight to the machine. 
  • Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

Differentiators vs Competitors:
  •  Insights generated in real-time at the bedside using predictive models, which are then communicated through clinical generative AI.

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 

Health Equity

Keywords

Images

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Remote Patient Monitoring (Hospital at Home)

Videos

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Downloads

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hellocare Overview - May 2024.pdf

Alternatives

Company Details

Founded in 2015

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