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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Holly
Holly

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Categories

Solutions

Description

Product Description:
ShiftOS is the AI-powered operating system for healthcare workforce management. Holly, our flagship agent, handles scheduling, shift swaps, PTO, call-offs, and compliance, automatically. She knows your staff, learns your rules, and integrates with your payroll. Start with one location. Scale to fifty. The future of your workforce runs on ShiftOS.
About ShiftOS:

ShiftOS builds healthcare workforce and operations products that help organizations staff smarter, operate leaner, and scale with confidence.

Healthcare workforce management has been run on spreadsheets, phone trees, and 1990s enterprise software for 30 years.

We're the company that changes that.

Product Description:

Designed to address the unique scheduling complexities of each healthcare specialty and department, QGenda Advanced Scheduling for Providers creates equitable, rules-based schedules faster to optimally align physicians with patient demand. Serving as a single source of truth for system-wide provider deployment, Advanced Scheduling helps organizations improve provider utilization and more effectively manage costs.

About QGenda:

QGenda is the leading provider of automated healthcare workforce management software. Since its launch in 2006, QGenda has grown to serve more than 1,200 customers in over 30 medical specialties across 5,000 hospitals. The subscription-based automated scheduling software is used by practice groups, hospitals, academic medical centers, and enterprise health systems to build optimal schedules for clinicians and medical staff to provide the best possible care. QGenda is headquartered in Atlanta, GA.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Holly is an agentic AI scheduler built for healthcare workforce management. She autonomously creates, manages, and optimizes staff schedules, handling call-outs, PTO requests, no-shows, shift swaps, and compliance. Holly learns each organization's unique scheduling rules and workflows, integrates with payroll systems, and scales from a single location to enterprise-wide deployment. She automates the administrative scheduling tasks traditionally owned by charge nurses, CNOs, and hospital administrators, freeing clinical leaders to focus on patient care.

Pediatric use cases:

Holly supports pediatric facilities by managing the staff scheduling and workforce operations unique to pediatric care settings. She handles shift coverage, call-outs, PTO, and compliance for nurses, pediatric specialists, and support staff, ensuring the right personnel are scheduled to meet the specialized demands of pediatric patient care.

Users:

Charge nurses, CNOs, and hospital administrators responsible for staff scheduling and workforce operations across any healthcare organization, including acute care, ambulatory, and pediatric facilities, who need to automate and streamline scheduling, shift management, PTO tracking, and compliance.

Description:

QGenda Advanced Scheduling for Providers is a comprehensive solution for optimizing physician scheduling. It's used by 86% of the country's health systems to manage complex scheduling needs across various departments and locations. This platform is designed to address the unique scheduling demands of each specialty, offering automated, rules-based scheduling that enhances efficiency and reduces burnout.

Key features include:

Balanced Scheduling: Provides fair, equitable schedules that align with patient demand and provider preferences. It supports all specialties by taking into account clinical targets and workload distribution.

Operational Efficiency: Automates schedule creation and management, enabling real-time updates and reducing administrative burdens through intelligent automation and predictive analytics.

Flexible Mobile Access: A mobile app provides real-time schedule updates, allowing providers to easily manage shift requests and swaps, access messaging functions, and sync calendars.

Integration and Analytics: Seamlessly integrates with HRIS, EHR, and other systems to ensure accurate data flow and provides advanced analytics for detailed visibility into provider supply and demand.

Improved Provider Satisfaction: Enhances work-life balance through equitable scheduling and streamlined processes, reducing administrative burdens and increasing job satisfaction.

With QGenda, health systems can improve operational efficiency, reduce costs, and enhance provider satisfaction, ultimately delivering better patient care.

Pediatric use cases:

None provided

Users:
  • Baptist Health
  • Loma Linda University Health
  • Mercy Medical Group 
  • Mayo Clinic
  • Texas Tech University Medical Center

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, Athenahealth

Hardware Compatibility:

Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

While EHR systems may include basic scheduling modules, they are not built for the complexity of real-time workforce management. They still require a human administrator to monitor, react, and manually resolve every call-out, swap request, or coverage gap. That burden typically falls on charge nurses and CNOs, pulling them away from patient care. Holly is autonomous. She identifies and resolves scheduling issues as they happen, without waiting for a human to step in. The result is less administrative overhead, faster response times, and clinical leaders who can focus on what matters most.

Differentiators vs Competitors:

Holly operates in a space between legacy scheduling software and general-purpose AI agents. Legacy platforms still require human oversight to function. General AI agents are not built for healthcare complexity. Holly is purpose-built to handle both, autonomously and at scale.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Video - Advanced Scheduling for Providers Overview

Downloads

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Datasheet - Advanced Scheduling for Providers

Alternatives

Company Details

Founded in 2006

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