Best Patient-Facing Decision Support Products

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from Discovery to Recovery with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

• Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 4000 broadcast ready videos today (and growing). We also produce appealing and consumer friendly written materials that drive engagement and are fully harmonized with our video patient / member education library.
• We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
• Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

• Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

• We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

• No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
• All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

The only evidence-based, explainable AI triage built on gold-standard clinical protocols trusted by every major health system.

Clearstep identifies the safest, most appropriate next step and routes patients directly into bookable care, based on real-time system capacity, eligibility, provider preferences, hours, distance, insurance rules, and more.

Why Clearstep is Chosen:

• Reduces unnecessary ED/urgent volume by 40–70%
• Lowers clinical risk with transparent, guideline-aligned logic
• Eliminates friction by accelerating time-to-right-care
• Aligns patients to your care pathways, not generic recommendations
• Most academically validated + widely deployed triage AI (2024 & 2025 NPJ Digital Medicine)

Solves: cost-efficient 24/7 patient access + support, inappropriate utilization, long waits, siloed triage tools, outdated decision trees.

Empowers agents, clinical and non-clinical, with the same gold-standard clinical and administrative logic that powers self-service.

Call center staff launch from the EHR or existing interface; Clearstep guides them step-by-step through what to ask and what to offer, with structured documentation pushed directly into the EHR.

Why Clearstep is chosen:

• Shrinks AHT (average handle time) and reduces variation
• Standardizes MA/RN workflows with gold-standard clinical content guidance
• Ensures agents always offer the best, safest care options
• Extends scheduling rules from Optimized Scheduling into human-assisted calls
• Reduces errors, duplicative questions, and missed opportunities

Solves: inconsistent triage advice, long handle times, training burden, safety concerns, documentation gaps.

Transforms pre-visit intake into structured, clinically meaningful information that accelerates throughput and improves diagnostic accuracy.

Clearstep converts triage outputs into a structured HPI, differential diagnosis, suggested diagnostics, and patient context, sent directly to the encounter in the EHR.

Why Clearstep is chosen:

• Reduces provider documentation burden by up to 50%
• Improves visit efficiency and throughput across primary, specialty, and virtual care
• Standardizes intake quality, eliminating variability
• Ensures the provider has the clinical picture before the visit begins
• Supports virtual-first, distributed, and AI-enabled care models

Solves: inefficient visits, provider burnout, inconsistent intake quality, poor visit preparation.

Books patients into the optimal appointment based on clinical need, provider availability, facility resources, visit complexity, and plan coverage.

This module matches triage outcomes and patient intent with the most appropriate slot—at the region, market, or facility level—using your individualized rules and capacity model.

Why Clearstep is chosen:

• Closes millions in leaked revenue due to unused or mismatched slots
• Reduces no-shows and rework by booking correctly the first time
• Eliminates manual scheduling complexity for agents and patients
• Increases throughput and access across primary and specialty care

Solves: template rigidity, underutilized capacity, variability in scheduling accuracy, access bottlenecks.

The only AI voice agent capable of safely handling nurse-line and clinical symptom calls using the same trusted triage protocols used nationally.

This intelligent voice AI automates top call drivers—symptoms, scheduling, registration, reminders, gap closure—with warm, conversational guidance and structured handoffs to RNs or agents when needed.

Why Clearstep is chosen:

• Handles 30–60% of call volume safely before a human ever picks up
• Shortens queues during peak hours and reduces abandonment
• Decreases labor costs while preserving clinical quality
• Speeds RN workflows with call summaries + structured handoffs
• Built with leadership from the co-author of Schmitt-Thompson protocols

Solves: overwhelmed call centers, staffing shortages, long hold times, inconsistent nurse triage.

A powerful no-code builder that lets teams design, maintain, and optimize rules, workflows, and conversational agents—without engineering support.

Users can modify routing or logic conversationally, via point-and-click editing, or by uploading existing flows (Visio, screenshots, PDFs). Rules can then be deployed into patient-facing chat or voice agents.

Why Clearstep is chosen:

• Reduces dependency on IT and vendor-ticket bottlenecks
• Enables rapid iteration as access rules evolve
• Supports any workflow (triage, eligibility, scheduling, financial counseling, service-line guidance, and more)
• Includes staging + testing environments for safe deployment
• Enables hybrid experiences: rule-based triage + RAG on system documentation

Solves: slow digital operations, rigid legacy tools, expensive workflow customization, lack of agility.

Medicine is in an era of tremendous progress against cancer. From immunotherapy to multi-cancer early detection tests, we’ve never had better tools to fight disease. Yet people are being diagnosed at earlier ages and later cancer stages, and disparities in cancer outcomes persist. That’s because the traditional, one-size-fits-all approach to cancer prevention and early detection allows patients to fall through the cracks.

CancerIQ is the only platform that makes it possible to start, run and grow a cancer genetics program across broad populations. Integrated directly into real-time EHR workflows, CancerIQ makes it easy to gather comprehensive patient data, automatically map it to the latest evidence-based guidelines, and expand access to personalized care plans, genomic innovations, and cutting-edge clinical solutions.

Feature Highlights

• Comprehensive Risk Assessment. Close gaps in care with comprehensive, population-level risk assessment based on family history, lifestyle choices and screening adherence 
• Point-of-care Decision Guidance. Engage, educate and navigate patients through hyper-personalized care pathways based on individual and genetic risk factors 
• Proven Near-Term ROI. Gain insight into program performance and opportunities for continued improvement and growth.

Testimonials

“We’ve seen how the right clinical decision support technology can transform precision medicine, and now we’re poised to see that happen in precision prevention. CancerIQ not only collects family history and genetic information, but it translates it into real-time, actionable, evidence-based alerts, which significantly reduces the burden on our clinical and IT teams. We expect this will help us scale our cancer control efforts, reduce variability in care, and ultimately improve patient outcomes.” — Dr. James L. Weese, FACS, Vice President, Aurora Cancer Care, Advocate Aurora Health "Through our partnership with CancerIQ, we’ve been able to scale a small grassroots genetic testing program into a system-wide initiative to help our primary care providers get ahead of cancer. CancerIQ’s seamless integration with the EMR and high-touch customer success team has not only taken the burden off our IT teams and support staff, but made our health system truly stand out against competitors." — Dr. Candace Westgate, Medical Director, Adventist Health AHEAD Program "There's really no other platform that can help us do what we're trying to do here in our breast center to manage and navigate our high-risk breast patients – our key stakeholders all see the value in it, too. The CancerIQ questionnaire for patients has been a big game changer in that it addresses a much more comprehensive set of genetic, hereditary, and lifestyle risk factors for these women." — Leah Marcantel, RN, Nurse Navigator OCN CN-BN, CGRA, Christus Ochsner Health Southwestern Louisiana “My role is to take the best in clinical practice and roll it out at scale. The providers in our organization are responsible for implementing a wide range of care transformation initiatives, and the CancerIQ SMART on FHIR app makes it easy. Primary care practitioners are responsible for multiple quality, maintenance and preventative care measures, and cancer is the one where we have the potential to make the most impact. That’s why we’re taking advantage of CancerIQ analytics to quantify our work and continuously do better and better.”

— Dr. Rakhal Reddy, System Medical Director of Health Informatics, Adventist Health "As a genetic counselor you want to be able to work with those patients that have a personal or family history of cancer that are getting a referral. But, there are just so many patients out there that are not getting that opportunity. CancerIQ is not only helping me in my everyday job to reduce my administrative workload and reduce the burnout of my staff, but it's also helping us as an organization find more at-risk patients." — Ashley Navarro, MS, CGC, Genetic Counseling Manager & Certified Genetic Counselor, Dignity Health Cancer Institute

Brado's CEP leverages deep, proprietary insight into the patient journey to deliver a transformational patient aqusition and engagement platform for health systems and healthcare specialty practices.