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Avia Summary

Chatbot is a solution provided by Odoro Inc. which was founded in 2007. It belongs to multiple categories of digital health solutions including Customer Service, Improving Engagement & Self-Management, Command Centers, Scheduling, Consumer Access & Engagement, Personalized Care, Digital Front Door (DFD), and Patient Flow.
It has 1 verified client.
Some other resource(s) that may be helpful in learning about Chatbot include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door
Add a chatbot to the organization’s website, or send a text message with a predefined chat workflow to specific patients. Faced with complex healthcare needs and less time than ever before, Odoro’s personalized chatbot lets healthcare consumers quickly and easily find the right care, whenever or wherever they desire. Using our integrated chatbot channel, patients can now communicate in their preferred way to rapidly identify relevant healthcare providers and self-schedule appointments aligned to their busy lifestyles. Powered by SchedLogic, our chatbot uniquely customizes complex workflows and automates online scheduling tasks by taking into account patient history and needs, provider expertise and preferences as well as advanced business rules. Our new self-service channel helps healthcare organizations shift demand from patient access coordinators and seamlessly integrate chatbots into their digital patient experience. -Reduce Costs: Healthcare providers that use chatbots can expect average time savings of just over four minutes per inquiry, with average cost savings in the range of $0.50-$0.70 per interaction. -Engage Millennials: With over 60% of millennials having used chatbots with positive experiences, our new chatbot channel enables healthcare organizations to engage with this significant audience just how they desire. -Improve Efficiency: Designed to meet patients’ needs and build trust, our conversational user interface provides a high-quality interaction that automates complex scheduling tasks to improve operational efficiency.
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Founded in 2007



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