Add a chatbot to the organization’s website, or send a text message with a predefined chat workflow to specific patients. Faced with complex healthcare needs and less time than ever before, Odoro’s personalized chatbot lets healthcare consumers quickly and easily find the right care, whenever or wherever they desire. Using our integrated chatbot channel, patients can now communicate in their preferred way to rapidly identify relevant healthcare providers and self-schedule appointments aligned to their busy lifestyles. Powered by SchedLogic, our chatbot uniquely customizes complex workflows and automates online scheduling tasks by taking into account patient history and needs, provider expertise and preferences as well as advanced business rules. Our new self-service channel helps healthcare organizations shift demand from patient access coordinators and seamlessly integrate chatbots into their digital patient experience. -Reduce Costs: Healthcare providers that use chatbots can expect average time savings of just over four minutes per inquiry, with average cost savings in the range of $0.50-$0.70 per interaction. -Engage Millennials: With over 60% of millennials having used chatbots with positive experiences, our new chatbot channel enables healthcare organizations to engage with this significant audience just how they desire. -Improve Efficiency: Designed to meet patients’ needs and build trust, our conversational user interface provides a high-quality interaction that automates complex scheduling tasks to improve operational efficiency.

Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.

Help your patients easily book the care they need with online appointment scheduling based on real-time, accurate provider availability—all integrated into your EHR. The customizable, easy-to-use scheduling solution ensures provider availability is always up-to-date. 

As part of Kyruus Connect, Schedule empowers patients to quickly find and schedule the appointments they need at any time—all within your health system’s digital front door.

Available for direct-to-patients or for internal call centers, staff and admin users, to ensure patients schedule care before leaving the office. Schedule is integrated with Epic, Cerner, athenahealth and MEDITECH Expanse. Integrations are also available for Salesforce CRM and Microsoft Dynamics.

As the industry’s largest care access platform Kyruus Health enables our partners to efficiently guide and match people to the care that’s right for them. We create connections across the entire healthcare ecosystem so that every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information.

By enabling informed decisions and confident action, we support healthier outcomes, reduce friction in healthcare, and grant more time back in everyone’s day. At the heart of care access, we connect people to healthcare in a whole new way.

• Scalability
• Experience Implementing & Supporting Online Scheduling
• Multiple EHR Integrations for Booking & Appointment Availability
• Comprehensive Provider Directory Foundation for Scheduling
• Proven Results with Other Health Systems

• Extensive experience integrating with numerous leading scheduling systems, including Oracle-Cerner, Epic, athenahealth and MEDITECH Expanse.
• User experience - e.g., Kyruus Health ingests availability data from a variety of systems, normalizes it, and displays it as user-friendly appointment purposes (e.g. new patient or follow-up)
• Strength of the underlying provider directory, Kyruus Connect, that powers the entire Search and Schedule experience.
• Ability to enable consistent and powerful direct scheduling both online for consumers and in call centers for agents