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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Help your patients easily book the care they need with online appointment scheduling based on real-time, accurate provider availability—all integrated into your EHR. The customizable, easy-to-use scheduling solution ensures provider availability is always up-to-date. 

As part of Kyruus Connect, Schedule empowers patients to quickly find and schedule the appointments they need at any time—all within your health system’s digital front door.

Available for direct-to-patients or for internal call centers, staff and admin users, to ensure patients schedule care before leaving the office. Schedule is integrated with Epic, Cerner, athenahealth and MEDITECH Expanse. Integrations are also available for Salesforce CRM and Microsoft Dynamics.

About Kyruus Health:

As the industry’s largest care access platform Kyruus Health enables our partners to efficiently guide and match people to the care that’s right for them. We create connections across the entire healthcare ecosystem so that every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information.

By enabling informed decisions and confident action, we support healthier outcomes, reduce friction in healthcare, and grant more time back in everyone’s day. At the heart of care access, we connect people to healthcare in a whole new way.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita.ai:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
Consumers, access center agents, other health system staff
Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Athenahealth

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Scalability
  • Experience Implementing & Supporting Online Scheduling
  • Multiple EHR Integrations for Booking & Appointment Availability
  • Comprehensive Provider Directory Foundation for Scheduling
  • Proven Results with Other Health Systems
Differentiators vs Competitors:
  • Extensive experience integrating with numerous leading scheduling systems, including Oracle-Cerner, Epic, athenahealth and MEDITECH Expanse.
  • User experience - e.g., Kyruus Health ingests availability data from a variety of systems, normalizes it, and displays it as user-friendly appointment purposes (e.g. new patient or follow-up)
  • Strength of the underlying provider directory, Kyruus Connect, that powers the entire Search and Schedule experience.
  • Ability to enable consistent and powerful direct scheduling both online for consumers and in call centers for agents
Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

Images

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Videos

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Downloads

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Case study - Intermountain

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Alternatives

Company Details

Founded in 2010

Founded in 2015

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