Overview
Contents
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HELPFUL TOOLS
About
COVID-19
Pediatric
Key Clients
Clients Your Size
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Product capabilities
Intake & Virtual Waiting Room
Easy to use software integrates with existing EMRs to enable hybrid workflows that allow virtual personnel to collaborate with on-site personnel to speed intake processes.
AVIA GUIDEWhat is intake & virtual waiting room?
Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility
Virtual Encounter
Easy to use software integrates with existing EMRs to enable hybrid workflows that allow virtual personnel to collaborate with on-site personnel to speed care processes.
AVIA GUIDEWhat is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
Analytics
Comprehensive performance analytics combines data from EMR, patient sat, scheduling and financial systems to provide balanced scorecard view of outcomes, based on department or individual provider. Combined with EmOpti workflow tools enables continuous quality process of measure - improve - measure - improve.
AVIA GUIDEWhat is analytics?
Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone.
Flexible Staffing
EmOpti enables hybrid workflows that provide flexible staffing models combining efforts of on-site and remote providers. Especially when remote providers service multiple facilities simultaneously a load leveling effect is accomplished. Higher productivity and a staff-multiplier effect are the results.
AVIA GUIDEWhat is flexible staffing?
Ability to guide to relevant providers based on coverage. Queuing to meet SLAs for 3rd party providers. Analytics on provider utilization/ productivity. Flex staffing based on supply and demand. Provider pooling to fill underutilized capacity.
Technical Support
Technical support is available through in-application help widgets, telephone, and on-line chat.
AVIA GUIDEWhat is technical support?
Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
EHR integration
Integrations: | Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Other |
EMR Integration & Relevant Hardware: | Recommended, but not required |
EMRs Supported: | Epic, Cerner, Meditech, Allscripts, NextGen |
Hardware Compatibility: | Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app) |
Description
Use cases
Description
COVID-19 use cases:
Users:
Differentiators
Differentiators vs EHR Functionality:
No waiting!
EmOpti Implements in 10 days or less for immediate impact to under-staffing, over-crowding, long wait times and high rates of patients who leave without being seen (LWOBS).
EmOpti does not overlap with existing telehealth or EMR platforms, and makes perfect sense to add this technology to advance emergency room workflows to meet todays standards.
EmOpti works seamlessly with the EMR with minimal staff training needed.
Use of remote and onsite staffing, coordinated through EmOpti software for optimal synchronized patient flow with unmatched speed and efficiency.
Differentiators vs Competitors:
Implementation in 10 days or less.
Transforms emergency care with variable capacity using load balancing algorithms, routing and queuing at a super fast pace.
Proven to reduce emergency room wait times by 50%+ and cut the LWBS rate by up to 75%.
Select which hospital or health system you work at and see a personalized match score.
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