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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
EmOpti's turnkey solution includes proven robust, secure software that provides remote consult request routing and queue management, and virtual rounding capabilities across multiple use cases. With EMR integration and super-fast workflows EmOpti's solution supports care in high volume, complex environments. The solution is deployed with a variety of cost-effective hardware options, and has been proven to be implemented and used in patient care in as little as seven days. The EmOpti Telehealth Platform supports 20+ in-hospital use cases, all improving the profitability and quality of care for hospitals. *Urgent Care - Triage, Oversight, Registration, Transfer Coordination, Interpreter and more. *Emergency Medicine - Triage, Discharge, Rounding, Registration, Discharge Teaching, and more. *Hospital Medicine - Rounding, Oversight, Sitter, Discharge Planning, Interpreter, Specialist, and more. *Behavioral Health - Crisis Assessments, Inpatient Consultation, Outpatient Integration, and more.
About EmOpti:

To address staff shortages EmOpti provides telehealth and hybrid workflow solutions with automation to accelerate patient throughput, increase revenue and reduce costs. EmOpti’s technology is proven to support high volume, complex, multi-facility deployments with high reliability. The team is comprised of experienced clinicians, logistics experts, health business analysts, and innovative software developers.

Artificial intelligence tools can be added optionally at the point of care including clinical decision support for specific patients and to answer general questions about clinical performance for quality assessment and benchmarking.


The EmOpti Telehealth software platform supports 20+ in-hospital use cases, enabling virtual teams to provide remote video consultations and collaborate with on site personnel to optimize care, decrease exposure risk and decrease costs in emergency departments, inpatient units and other acute care settings.

EmOpti's professional services division helps health organizations address staff shortages by offering virtual physicians, dieticians and other professional staff to provide high quality clinical care.

Solutions include:

*Emergency Medicine - Triage, Discharge, Rounding, Registration, Discharge Teaching, and more.

*Hospital Medicine - Rounding, Oversight, Sitter, Discharge Planning, Interpreter, Specialist, and more.

*Urgent Care - Triage, Oversight, Registration, Transfer Coordination, Interpreter and more.

*Intelligent Face Sheet - AI based Clinical Decision Support provides a co-pilot function for clinicians at the point of care.

*AskOBI - AI based chatbot for natural language question-response including the unique capability for real time queries of tabular and statistical information from both customer's and national benchmark databases.

*Professional Services - Physicians, dieticians and other professionals provide assessments, order entry, results review, and consultation with patients and other staff for multiple use cases. 

Product Description:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

About DexCare:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare is a patient acquisition and operational efficiency platform that integrates all care services (virtual care, same day care, primary care, specialty care) making it simple for consumers to find and schedule appointments, and request on-demand video visits within a single application. The platform also has an Intelligent Optimization engine that can manage provider capacity across same-day modes of care to match consumer demand for services.  

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

Easy to use software integrates with existing EMRs to enable hybrid workflows that allow virtual personnel to collaborate with on-site personnel to speed intake processes.

Easy to use software integrates with existing EMRs to enable hybrid workflows that allow virtual personnel to collaborate with on-site personnel to speed care processes.

Comprehensive performance analytics combines data from EMR, patient sat, scheduling and financial systems to provide balanced scorecard view of outcomes, based on department or individual provider. Combined with EmOpti workflow tools enables continuous quality process of measure - improve - measure - improve.

EmOpti enables hybrid workflows that provide flexible staffing models combining efforts of on-site and remote providers. Especially when remote providers service multiple facilities simultaneously a load leveling effect is accomplished. Higher productivity and a staff-multiplier effect are the results.

Technical support is available through in-application help widgets, telephone, and on-line chat.

Rapid loading, consumer-facing digital and mobile experiences, purpose-built to drive traffic and conversion for health system web sites. Next-generation search engine for health system digital front doors, apps, and other websites that empowers users to find care quickly and effectively via modern search capabilities and a frictionless consumer experience. Intelligently matches care options to consumers by balancing the goals of patients, clinicians, and health systems, and then features the best fit recommendations. The platform also provides multilingual and omni channel options, no app download or authentication is required, is integrated with the EHR, provides available scheduling options including virtual and other provider alternatives if preferred options is unavailable.

Whether by phone or video, you can provide on-demand virtual care that patients love with our white-labeled, turnkey virtual capability. Our intuitive, end-to-end virtual platform offers scalable care for patients while optimizing capacity across your clinician pool. Patients are routed based on your specific business guidelines with our proprietary intelligent matching models. Included is patient intake, waiting room, queueing, testing tech visibility, etc.

Can use DexCare's white label virtual capability or connect with your existing virtual platform to serve up slots to patients and help them book appointments.

Intelligent navigation guides patients to providers based on patient preferences, location, condition, provider availability, health system capacity, preferred modality, etc..

Analytics experts work with your team to develop insightful dashboards with rich, informative analytics such as visit data, clickstream analytics, clinician performance metrics, and patient experience ratings. Your team has a command center at their fingertips to gauge performance and help your organization improve patient acquisition and align system capacity with patient demand.

Use Cases

Description:
Urgent Care - Triage, Oversight, Registration, Transfer Coordination, Interpreter and more.
Pediatric use cases:

None provided

Users:
Patients, clinical staff, and providers.
Description:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors)

Pediatric use cases:

Routes to available pediatrics appointments, enables an individual to schedule for their child and enables virtual pediatrics visit.

Users:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors), scheduling administrators, and digital marketing and patient experience teams.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

No waiting!

EmOpti Implements in 10 days or less for immediate impact to under-staffing, over-crowding, long wait times and high rates of patients who leave without being seen (LWOBS).

EmOpti does not overlap with existing telehealth or EMR platforms, and makes perfect sense to add this technology to advance emergency room workflows to meet todays standards.

EmOpti works seamlessly with the EMR with minimal staff training needed.

Use of remote and onsite staffing, coordinated through EmOpti software for optimal synchronized patient flow with unmatched speed and efficiency.

Differentiators vs Competitors:

Implementation in 10 days or less.

Transforms emergency care with variable capacity using load balancing algorithms, routing and queuing at a super fast pace.

Proven to reduce emergency room wait times by 50%+ and cut the LWBS rate by up to 75%.

Differentiators vs EHR Functionality:

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

Differentiators vs Competitors:

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.

Keywords

Images

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Videos

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Downloads

Keystone Healthcare Partners Invests in Technology Upcomers: EmOpti and HealthTalk A.I.
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6 e-commerce lessons for healthcare-012723-Web.pdf

Alternatives

Company Details

Founded in 2015

Founded in 2019

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