eVisit offers multiple patient digital front door options to request and join a virtual visit. eVisit can integrate into existing patient portals, patients can login to eVisit with SSO, or patients can access a quick (customizable) intake form (from a QR code, button on an organization's website, etc.). The experience does not require an app download. eVisit also offers multiple clinician digital front door options to join a virtual visit with a patient. Clinicians can login to eVisit via SSO and schedule a virtual visit directly with their patients, or create an on-demand visit link. eVisit can also be embedded into an existing EHR so clinician's can join a visit with the patient using a SMART on FHIR launch. During the visit, users are also able to distribute a visit link to loved-ones.

Using eVisit, healthcare organizations can customize their patient intake questions as well as capture reportable patient responses and digital acknowledgements. eVisit's Virtual Triage Center (VTC) serves as the command center for healthcare organizations and queues all virtual visit requests. The VTC displays relevant data points to create situational awareness in managing the queue of patients. These data points include a patient’s total wait time, language spoken, current status, contact information, visit type, patient location, and more! The VTC data points can be customized, filtered, and sorted based on what data organizations would like to capture/show. This allows clinical users to be more efficient in prioritizing requests that may be coming from multiple locations and easily identify requests that still need to be assigned to a provider. Patients and Clinicians can receive email/text notifications and reminders about the visit. Before joining a visit, patients and clinicians can chat and upload documents/images. They will also be placed in a virtual lobby where they can check their mic, video, and network connection.

eVisit offers HIPAA-compliant video connection with the ability to switch to phone/audio or dial directly into the visit. During the virtual visit, users can invite other clinicians, loved-ones, or third-party interpreters to streamline communication and improve the patient experience. Both patients and clinicians can control if they would like to turn on or off their video and when on a mobile device, flip their camera view. For inpatient workflows, clinicians can control PTZ cameras during the visit. eVisit also supports file sharing, screen sharing, and group chat. After the visit has ended, patients and clinicians can submit their visit feedback.

eVisit can be embedded into an existing EHR so clinician's can leverage existing patient demographics and medical information to launch a virtual visit from the patient record/encounter. All documentation is captured back within the patient's EHR record/encounter. eVisit also supports photo integration and can push after visit summaries to the patient portal.

eVisit’s billing solution ensures a seamless process for patients, minimizing administrative burdens on organizations. Our system supports various payment methods, including debit, credit, HSA, and insurance, ensuring timely and accurate billing for telehealth services. eVisit offers real-time eligibility (RTE) during patient intake for better price transparency.

Our technical support operations consist of Technical Solution Analysts who assist patients, healthcare providers, and organizations overcome technology obstacles related to their virtual care offering. They are responsible to review, analyze, and monitor video connectivity and performance, diagnose network issues, and intervene in real-time through phone, chat, and email/ticket support to resolve technical issues.

eVisit partners with multiple staffing organizations to provide supplementary clinician coverage across a breadth of virtual care workflows. eVisit ensures that these staffing organizations stay up-to-date on product functionality.

eVisit offers descriptive analytics and provides advanced data reporting capabilities. This includes: 1. Individual visit reports that can provide indicators of technical barriers, telehealth demand, clinician adoption, and patient experience metrics. User and practice reports are an extension of the visit data. Having an understanding of where patients encounter wait times and reasons visits are canceled, allows your organization to improve staffing models and reduce patient drop off rate. 2. Platform activity reports to monitor provider logins/logouts, status changes, calls taken, and report access attempts. This gives visibility to technical barriers to programmatic success and allows target resolution when issues arise. 3. Patient Financial Information reports to track payment and visit charge information. 4. Terms and agreements reports to track patient consent. Additionally, eVisit offers diagnostic analytics by collaborating with organizations and leveraging third-party data to derive meaningful insights and projected economic value from implementing a virtual care program.

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.