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LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot

LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot

LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot

29 verified clients


LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot
LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot


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Avia Summary

LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot is a solution provided by Luma Health which was founded in 2015. It belongs to multiple categories of digital health solutions including Customer Service, Improving Engagement & Self-Management, and Command Centers.
It has 29 verified clients.
LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about LumaBot™ EHR-Integrated, Multilingual Intelligent Chatbot include: Top Patient Billing and Payment Companies Report | 2023
LumaBot is designed to reduce your inbound call volume and create an omni-channel experience that gets patients what they need – without waiting on hold or tying up your limited staff. LumaBot’s customizable chat flows are available out of the box in English, Spanish, and Portuguese. LumaBot supports scheduling requests, screenings, speaking with staff, feedback, Rx refills, directions, and more.
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other
Epic, Cerner, Meditech, Allscripts, athena, eClinicalWorks, NextGen, Allscripts/Eclipsys, Athenahealth, Other
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

None provided
None provided
None provided

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Company information

Founded in 2015

159.1M total equity funding


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Reviewer’s Org EMR compatibility

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  • AMC
  • Pediatric Facilities
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