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Reputation Management

Reputation Management

Reputation Management

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Reputation Management
Reputation Management

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Overview


Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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Reputation Management is a solution provided by Steer Health. It belongs to multiple categories of digital health solutions including Search & Transparency, Ratings & Reviews Transparency, Consumer Insights, and Digital Front Door (DFD).
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It has 3 verified clients.
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Reputation Management integrates with major EMRs such as Not applicable.
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Some other resource(s) that may be helpful in learning about Reputation Management include: The competitive edge: Why every health system needs a robust digital front door and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Steer Health offers the most optimized online web presence and user experience to convey your brand story and provide your patients with self-service tools to schedule or book appointments.

  • Online Reputation Management: Automatically obtain valuable feedback from patients, and experience the benefits to your bottomline.
  • Enable Service Recovery: Ensure all dissatisfied patient responses are sent directly to your customer service leadership teams for prompt resolution and response.
  • Improve Brand Dependability: Showcase testimonials on your website automatically. Reviews are the no.1 decision-making factor for patients looking for a new doctor. Add testimonials to your practice website that demonstrate what it’s like to be your patient.
  • Send Patient Feedback Surveys: Send surveys (HCAHPS, Payor Quality, etc) after every office visit with a method that encourages patients to quickly provide feedback and share their experiences online.

Learn more: https://steerhealth.io/reputation-management-2/

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EHR integration

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Not applicable
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Use cases and differentiators

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  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 
  • Automation to Google Reviews
  • Service Recovery
  • Response to Feedback
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Overall Score
5.0

1 review


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EHR Integrations

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Reviewer’s Rating
5
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

November 11, 2024

verified

November 11, 2024

Best app for Vitals Collection

We work with digital therapeutics and being able to integrate non-invasive vitals collection into our app has added value to both us and the patient.

We can now compare physiological data with our biomarkers to get a complete picture of the patients health status.

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Daniel Lantape

Medical Researcher, Internal consultant working with RE.DOCTOR Vitals at RAVCARE

Helpful(0)

May 22, 2023

verified

May 22, 2023

Easy to use and delivers as expected.

We use the product to collected patient vitals as part of our remote patient monitoring platform. It has allowed us to move away from expensive wearables.

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A verified Executive sponsor working with RE.DOCTOR Vitals.


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