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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Steer Health offers the most optimized online web presence and user experience to convey your brand story and provide your patients with self-service tools to schedule or book appointments.

  • Online Reputation Management: Automatically obtain valuable feedback from patients, and experience the benefits to your bottomline.
  • Enable Service Recovery: Ensure all dissatisfied patient responses are sent directly to your customer service leadership teams for prompt resolution and response.
  • Improve Brand Dependability: Showcase testimonials on your website automatically. Reviews are the no.1 decision-making factor for patients looking for a new doctor. Add testimonials to your practice website that demonstrate what it’s like to be your patient.
  • Send Patient Feedback Surveys: Send surveys (HCAHPS, Payor Quality, etc) after every office visit with a method that encourages patients to quickly provide feedback and share their experiences online.

Learn more: https://steerhealth.io/reputation-management-2/

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

About Abundant Health Acquisition (aha!):

aha! is a health experience company.

We enable health systems to better compete in the digital consumer healthcare marketplace through a combination of easy-to-use software and specialized services.

 

We believe that the website is one of the most underleveraged technology assets that a health system has. Specifically, the Digital Experience Platform (DXP) that powers the website. Our approach differs from competitive platforms by integrating the health system’s DXP with advanced digital front door capabilities.

 

The Health Experience Platform (HXP) is our foundation. HXP is a suite of pre-built data connectors, easy-to-use management tools, and fully-customizable front-end components to rapidly deploy powerful retail and digital front door capabilities directly within a health system’s existing or new DXP solution.

 

The outcomes are faster time to market, increased patient acquisition, lower operational costs, and greater consumer and patient satisfaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Convert healthcare consumers to patients

Modern consumers expect exceptional online shopping experiences. They bring those high expectations to digital healthcare. aha! has years of healthcare and retail ecommerce expertise to deliver key benefits to consumers and healthcare systems alike:

  1. Places contextually relevant healthcare providers throughout your DXP-powered experiences
  2. Shortens paths to conversion by highlighting the nearest providers with availability
  3. Empowers Marketing and non-IT content managers to configure placement and display rules for optimum effectiveness
  4. Drives SEO and on-site search discoverability by delivering provider details and patient education content natively to DXP-driven experiences

The aha! Health Experience Platform leverages the power of your DXP to streamline your digital healthcare experiences to deliver the provider access consumers demand with greater agility and speed.

Pediatric use cases:

None provided

Users:

Healthcare System Marketing Managers, Tech Developers, and Content Editors

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Not applicable

Hardware Compatibility:

None provided

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 
Differentiators vs Competitors:
  • Automation to Google Reviews
  • Service Recovery
  • Response to Feedback
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Key Health Experience Platform features:

  • Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
  • Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
  • Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
  • Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.

Keywords

Images

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Videos

No videos provided

No videos provided

Downloads

https://steerhealth.io/reputation-management-2/
media thumbnail
aha-hxp-architecture-diagram.pdf

Alternatives

Company Details

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