Avel eCare Pharmacy

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By Avera eCare

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AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized match score.

Avel eCare Pharmacy is a solution provided by Avera eCare. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, and Virtual Visits (Synchronous + Asynchronous).

Some other resource(s) that may be helpful in learning about Avel eCare Pharmacy include: A buyer’s guide to conversational AI and A Buyer’s Guide to Virtual Visits

DESCRIPTION

Hospital pharmacists play a vital role in medication safety and the prevention of adverse drug events, which is why regulatory agencies recognize the need for 24-hour pharmacist medication review. With Avel eCare pharmacy, hospitals and health systems can fill their staffing gaps and reduce burnout by having access to Avel’s pharmacy team available around-the-clock to provide excellent patient care.

This team of licensed, hospital-trained pharmacists are experienced in clinical settings, familiar with appropriate monitoring parameters for drug efficacy and side effects, manage fluid compatibilities, and understand hospital workflows. In partnership with local care teams in 153 sites, Avel eCare pharmacists have conducted 32,561 interventions, helped facilities avoid 7,452 adverse drug events, and provide a 17-minute average turnaround time. In addition, these services ensure:

Accurate and efficient medication order entry, review and clinical pharmacy services whenever you need it

Reduced risk of medication errors and adverse events

Compliance with regulations and your medication practices

FEATURED MEDIA

Pharmacy_Whitepaper.pdf

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SOLUTIONS & CATEGORIES

Digital Front Door (DFD)

Virtual Health

On-demand Behavioral Health

Virtual Visits (Synchronous + Asynchronous)

Asynchronous Virtual Visit Tools

CLIENT TYPES

None provided

AWARDS

EHR integration

Integrations

None provided

EHR integration and relevant hardware

None provided

EMRs supported

None provided

Hardware compatibility

None provided

Use cases and differentiators

Use case descriptions

Antimicrobial Stewardship

Avel eCare Pharmacy also offers providers the support they need to create, implement and maintain an antimicrobial stewardship plan. When customers take advantage of our Antimicrobial Stewardship services they’ll have the expert oversight needed to:

Improve the use of antimicrobial medications
Enhance patient outcomes
Reduce resistance to antibiotics

Reduce Antimicrobial Resistance

The Centers for Medicare & Medicaid Services, The Joint Commission and the Centers for Disease Control and Prevention recommend that all health care settings use antimicrobials judiciously to reduce the likelihood of antimicrobial resistance.

Look to our expert pharmacists to:

Verify that antimicrobials prescribed for common infections (urinary tract infection, pneumonia, skin and soft tissue infection, clostridium difficile, methacillin-resistant staph aureus, etc.) comply with standards, clinical guidelines and protocols in your institution
Follow culture results to ensure the organism is covered by the antimicrobial regimen and to suggest a more narrow-spectrum treatment, if appropriate
Ensure appropriate dosing of agents based upon renal and hepatic function
Provide patient-specific pharmacokinetic dosing, such as aminoglycosides or vancomycin

If a facility does not have an on-site pharmacist, Avel eCare Pharmacy can also complete an antibiotic review within 48 hours to achieve compliance with the antibiotic time out.

Consultative

Enhance your Avel eCare Pharmacy experience with advanced two-way video technology. When you take advantage of our live audiovisual and still image services, you can support pharmacy services with:

Patient discharge consultations
Remote supervision of nurse sterile medication preparation
Remote supervision of nurse automated dispensing cabinet refills
Verification of medications removed from pharmacy after-hours
Identification of patient medications brought from home
Video consultations between Avel eCare Pharmacy staff and your health care professionals

Outpatient

Support medication safety and pharmacy services at your facility through Avel eCare Pharmacy’s remote review and verification of outpatient orders. Our Outpatient Services include:

Review and verification of medication orders for your hospital outpatients such as dialysis, infusion therapy, chemotherapy, outpatient antibiotic therapy, etc.
Remote video supervision of nurse sterile medication preparation
Chemotherapy orders that are checked by two independent pharmacists such as one on-site and one Avel eCare Pharmacy or two independent Avel eCare Pharmacy checks
Clinical monitoring of outpatient therapies during a course of therapy

Medication Review

Avel’s Medication Review services ensure that customers meet federal regulations with 24/7 pharmacist oversight of any newly ordered medicine before it’s administered. Facilities with Avel eCare Pharmacy support can increase patient safety and regulatory compliance through the prospective review of medication orders, including:

Allergy history
Dosage recommendations
Drug compatibility
Duplication of therapy
Lab review
Patient demographic information
Potential interactions
Substitution recommendations

These reviews are available for inpatient, outpatient, emergency room, and other departments as needed with response times averaging 20 minutes or less.

Users

Pharmacists

Differentiators vs internal options

None provided

Differentiators vs competitors

Around-the-clock support from our Avel eCare Pharmacy team will help your facility achieve:

Patient safety through timely medication reviews, verifications, reconciliations, pharmacist–directed interventions and monitoring to reduce the risk of adverse drug events
Reduction of post-discharge adverse drug events and readmissions with pharmacist discharge consultations. Connect with our pharmacists to provide individual patient education on medications prior to discharge
Continuity of care by following your facility’s medication use protocols, regardless of the time of day or day of the week. Your clinical staff always has an on-duty Avel eCare Pharmacy pharmacist to consult if questions arise
Improved staff confidence and satisfaction through 24-hour access to pharmacists for consultations and questions. For example, your nurses can focus on nursing when they don’t need to fill the role of an overnight pharmacist
Increased flexibility for on-site pharmacists to actively engage in direct patient care while medication orders are handled remotely. Vacation days, leaves of absence and staff shortages can be covered with minimal disruption to your team
Increased cost-effectiveness and savings from fewer adverse drug effects and the ability to customize Avel eCare Pharmacy services to your facility’s needs