Hospital pharmacists play a vital role in medication safety and the prevention of adverse drug events, which is why regulatory agencies recognize the need for 24-hour pharmacist medication review. With Avel eCare pharmacy, hospitals and health systems can fill their staffing gaps and reduce burnout by having access to Avel’s pharmacy team available around-the-clock to provide excellent patient care.

This team of licensed, hospital-trained pharmacists are experienced in clinical settings, familiar with appropriate monitoring parameters for drug efficacy and side effects, manage fluid compatibilities, and understand hospital workflows. In partnership with local care teams in 153 sites, Avel eCare pharmacists have conducted 32,561 interventions, helped facilities avoid 7,452 adverse drug events, and provide a 17-minute average turnaround time. In addition, these services ensure:

Accurate and efficient medication order entry, review and clinical pharmacy services whenever you need it

Reduced risk of medication errors and adverse events

Compliance with regulations and your medication practices

Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.

AristaMD’s eConsult Platform empowers primary care providers with clinical work-up checklists and the ability to conduct eConsults with specialists to collaborate on care plans in a matter of hours.

AristaMD offers its clients unique tools for facilitating electronic consultations, often called eConsults and in-network specialist referrals that offer great value and rapid ROI, typically within 30 days of the rollout. eConsults enable higher-level care at a lower cost than the traditional delivery model. 

Health systems access AristaMD's platform to improve workforce efficiency while reducing costs. This interoperable platform can be used alone or integrated with any EHR without disrupting a hospital's clinical workflow. AristaMD offers a team of Registered Nurse Navigators (RNNs) to support the implementation and ongoing routing of eConsults. Using a secure, HIPAA-compliant platform, RNNs identify referral and follow-up requests that are appropriate for eConsult, route these requests to the appropriate specialist and return the recommendations to the patient's primary care provider for treatment.  

eConsult services are typically used by health systems to lower readmission rates and manage emergency department and discharge follow-up.

Around-the-clock support from our Avel eCare Pharmacy team will help your facility achieve:

• Patient safety through timely medication reviews, verifications, reconciliations, pharmacist–directed interventions and monitoring to reduce the risk of adverse drug events
• Reduction of post-discharge adverse drug events and readmissions with pharmacist discharge consultations. Connect with our pharmacists to provide individual patient education on medications prior to discharge
• Continuity of care by following your facility’s medication use protocols, regardless of the time of day or day of the week. Your clinical staff always has an on-duty Avel eCare Pharmacy pharmacist to consult if questions arise
• Improved staff confidence and satisfaction through 24-hour access to pharmacists for consultations and questions. For example, your nurses can focus on nursing when they don’t need to fill the role of an overnight pharmacist
• Increased flexibility for on-site pharmacists to actively engage in direct patient care while medication orders are handled remotely. Vacation days, leaves of absence and staff shortages can be covered with minimal disruption to your team
• Increased cost-effectiveness and savings from fewer adverse drug effects and the ability to customize Avel eCare Pharmacy services to your facility’s needs

• Training and launch are typically achieved in less than 30 days
• ROI achieve within 30 days of launch
• Minimal IT support for the launch and usage of the platform
• Reduces referral routing and follow-up burden for hospital 
• eConsult management is available using AristaMD's Registered Nurse Navigators via a secure, HIPAA-compliant platform.
• System agnostic/interoperable
• EHR Integration is available but not required
• Use your specialists or the AristaMD panel to respond to eConsults

• High-quality eConsults that replace 70% of the need for face-to-face specialist visits 
• Quality monitoring based on KPIs defined by clients - new diagnosis, influenced care plan, replaced visits, cost savings, etc.
• Asynchronous consultation using the patient's case history (compared to curbside consultation with no PHI) results in better diagnosis and treatment recommendations
• Partnered with national health insurance providers (BCBS, Cigna, UHC, etc.).
• Licensed specialists are available to support Medicaid and Medicare use cases. 
• 10+ years in operation