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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Avel eCare Pharmacy
Avel eCare Pharmacy

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Categories

Solutions

Description

Product Description:

Hospital pharmacists play a vital role in medication safety and the prevention of adverse drug events, which is why regulatory agencies recognize the need for 24-hour pharmacist medication review. With Avel eCare pharmacy, hospitals and health systems can fill their staffing gaps and reduce burnout by having access to Avel’s pharmacy team available around-the-clock to provide excellent patient care.

This team of licensed, hospital-trained pharmacists are experienced in clinical settings, familiar with appropriate monitoring parameters for drug efficacy and side effects, manage fluid compatibilities, and understand hospital workflows. In partnership with local care teams in 153 sites, Avel eCare pharmacists have conducted 32,561 interventions, helped facilities avoid 7,452 adverse drug events, and provide a 17-minute average turnaround time. In addition, these services ensure:

Accurate and efficient medication order entry, review and clinical pharmacy services whenever you need it

Reduced risk of medication errors and adverse events

Compliance with regulations and your medication practices

About Avera eCare:
Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.
Product Description:

AvaSure is a leader in virtual care services, leveraging over 15 years of experience and a proven track record of successful implementations in more than 1,100 healthcare facilities. The company offers the AvaSure Intelligent Virtual Care Platform, which integrates AI-powered solutions like virtual sitting, virtual nursing, and virtual visits. AvaSure’s expertise includes:

  • Future-Proof Platform: The Intelligent Virtual Care Platform combines clinical grade in-room devices with AI-enabled solutions for continuous patient observation and virtual visits, helping to enable proactive interventions, improved patient outcomes and optimized staffing. 
  • Scalable Infrastructure: AvaSure’s platform is built on a scalable, enterprise-grade infrastructure that supports integration with electronic health records (EHRs) like Epic, nurse call systems, and other healthcare technologies. Boasting a 99.9% uptime, our system is built with the high-reliability necessary for a patient care environment. 
  • Analytics and Benchmarking: AvaSure Analytics offers actionable insights and nationwide benchmarking, helping organizations measure performance and optimize their virtual care programs.
  • Open Ecosystem: AvaSure’s platform features a PartnerAPI that allows our in-room device to be the gateway to patient care, sending audio/video from the room to any third-party applications or systems, supporting limitless use cases.
  • Clinical and Technical Expertise: With a team comprising of 15% nurses, AvaSure provides tailored clinical strategies and ongoing support to ensure measurable outcomes. Based on our experience from over 5,000 virtual care deployments, AvaSure provides end-to-end implementation services, including project management, clinical program development, and technical deployment. A dedicated team of clinical and technical experts ensures seamless integration and adoption.

About AvaSure:

Intelligent Virtual Care Platform

Over 1,100 hospitals use AvaSure to engage with patients, optimize staffing and seamlessly blend remote and in-person treatment at scale. Drive measurable outcomes and empower clinicians with an AI-powered virtual care platform that integrates seamlessly into your care workflows. AvaSure offers modern virtual care solutions supported by an open architecture that can help lead your organization into a future where cutting-edge technology and compassionate care converge.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

With AvaSure's Intelligent Virtual Care Platform, bedside nurses can be supported by a virtual nurse who provides real-time mentoring and educational guidance.

Use Cases

Description:

Antimicrobial Stewardship

Avel eCare Pharmacy also offers providers the support they need to create, implement and maintain an antimicrobial stewardship plan. When customers take advantage of our Antimicrobial Stewardship services they’ll have the expert oversight needed to:

  • Improve the use of antimicrobial medications
  • Enhance patient outcomes
  • Reduce resistance to antibiotics

Reduce Antimicrobial Resistance

The Centers for Medicare & Medicaid Services, The Joint Commission and the Centers for Disease Control and Prevention recommend that all health care settings use antimicrobials judiciously to reduce the likelihood of antimicrobial resistance.

Look to our expert pharmacists to:

  • Verify that antimicrobials prescribed for common infections (urinary tract infection, pneumonia, skin and soft tissue infection, clostridium difficile, methacillin-resistant staph aureus, etc.) comply with standards, clinical guidelines and protocols in your institution
  • Follow culture results to ensure the organism is covered by the antimicrobial regimen and to suggest a more narrow-spectrum treatment, if appropriate
  • Ensure appropriate dosing of agents based upon renal and hepatic function
  • Provide patient-specific pharmacokinetic dosing, such as aminoglycosides or vancomycin

If a facility does not have an on-site pharmacist, Avel eCare Pharmacy can also complete an antibiotic review within 48 hours to achieve compliance with the antibiotic time out.

Consultative

Enhance your Avel eCare Pharmacy experience with advanced two-way video technology. When you take advantage of our live audiovisual and still image services, you can support pharmacy services with:

  • Patient discharge consultations
  • Remote supervision of nurse sterile medication preparation
  • Remote supervision of nurse automated dispensing cabinet refills
  • Verification of medications removed from pharmacy after-hours
  • Identification of patient medications brought from home
  • Video consultations between Avel eCare Pharmacy staff and your health care professionals

Outpatient

Support medication safety and pharmacy services at your facility through Avel eCare Pharmacy’s remote review and verification of outpatient orders. Our Outpatient Services include:

  • Review and verification of medication orders for your hospital outpatients such as dialysis, infusion therapy, chemotherapy, outpatient antibiotic therapy, etc.
  • Remote video supervision of nurse sterile medication preparation
  • Chemotherapy orders that are checked by two independent pharmacists such as one on-site and one Avel eCare Pharmacy or two independent Avel eCare Pharmacy checks
  • Clinical monitoring of outpatient therapies during a course of therapy

Medication Review

Avel’s Medication Review services ensure that customers meet federal regulations with 24/7 pharmacist oversight of any newly ordered medicine before it’s administered. Facilities with Avel eCare Pharmacy support can increase patient safety and regulatory compliance through the prospective review of medication orders, including:

  • Allergy history
  • Dosage recommendations
  • Drug compatibility
  • Duplication of therapy
  • Lab review
  • Patient demographic information
  • Potential interactions
  • Substitution recommendations

These reviews are available for inpatient, outpatient, emergency room, and other departments as needed with response times averaging 20 minutes or less.

Pediatric use cases:

None provided

Users:

Pharmacists

Description:

Virtual visits, virtual nursing, virtual sitting 

Pediatric use cases:

Virtual visits, virtual nursing, virtual sitting for uses such as behavioral health, eating disorders, and low-to-moderate suicide risk. 

Users:

Used by over 1,100 hospitals in the United States, including the top 10 largest health systems. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Around-the-clock support from our Avel eCare Pharmacy team will help your facility achieve:

  • Patient safety through timely medication reviews, verifications, reconciliations, pharmacist–directed interventions and monitoring to reduce the risk of adverse drug events
  • Reduction of post-discharge adverse drug events and readmissions with pharmacist discharge consultations. Connect with our pharmacists to provide individual patient education on medications prior to discharge
  • Continuity of care by following your facility’s medication use protocols, regardless of the time of day or day of the week. Your clinical staff always has an on-duty Avel eCare Pharmacy pharmacist to consult if questions arise
  • Improved staff confidence and satisfaction through 24-hour access to pharmacists for consultations and questions. For example, your nurses can focus on nursing when they don’t need to fill the role of an overnight pharmacist
  • Increased flexibility for on-site pharmacists to actively engage in direct patient care while medication orders are handled remotely. Vacation days, leaves of absence and staff shortages can be covered with minimal disruption to your team
  • Increased cost-effectiveness and savings from fewer adverse drug effects and the ability to customize Avel eCare Pharmacy services to your facility’s needs
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.

Keywords

Images

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Videos

No videos provided

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AvaSure_ Intelligent Virtual Care Platform.mp4

Downloads

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Company Details

Founded in 2008

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