Hospital pharmacists play a vital role in medication safety and the prevention of adverse drug events, which is why regulatory agencies recognize the need for 24-hour pharmacist medication review. With Avel eCare pharmacy, hospitals and health systems can fill their staffing gaps and reduce burnout by having access to Avel’s pharmacy team available around-the-clock to provide excellent patient care.

This team of licensed, hospital-trained pharmacists are experienced in clinical settings, familiar with appropriate monitoring parameters for drug efficacy and side effects, manage fluid compatibilities, and understand hospital workflows. In partnership with local care teams in 153 sites, Avel eCare pharmacists have conducted 32,561 interventions, helped facilities avoid 7,452 adverse drug events, and provide a 17-minute average turnaround time. In addition, these services ensure:

Accurate and efficient medication order entry, review and clinical pharmacy services whenever you need it

Reduced risk of medication errors and adverse events

Compliance with regulations and your medication practices

Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.

Virtual Sitting Solution

A powerful, AI-augmented application for patient monitoring & observation that allows the replacement of 1:1 sitters while preventing adverse events across your healthcare system. A single staff member can safely monitor up to 16 patients, supported by cutting-edge AI augmentation that helps detect potential adverse events before they occur, ensuring virtual staff member’s ability to act fast when they are needed. 

• Cost-effective 1:16 monitoring  
• AI-powered falls and elopement detection augments virtual staff 
• Observer alertness monitoring increases response times and elevates care quality 
• Pre-recorded prompts in 30+ languages 
• Performant, scalable infrastructure that makes the platform reliable at all times 
• Workflow enhancing integrations with your EHR, nurse call systems, care communications devices & more

Virtual Nursing Solution

An augmented care environment where virtual team members offload burden from bedside teams allowing nurses to practice top of license and spend more time delivering hands-on patient care. With support for both virtual consults & continuous patient observation, the AvaSure platform supports all relevant virtual nursing use cases.  

Key Product Features 

• Group calling (up to 6 participants) allows remote caregivers and families to join a conversation 
• Privacy-conscious polite entry lets clinicians ask before activating a call 
• Web-based application allows access flexibility for remote care team members 
• 1:32 monitoring for high-risk patient oversight, TeleICU, virtual rounding, nurse mentorship, and more 

Intelligent Virtual Care Platform

Over 1,100 hospitals use AvaSure to engage with patients, optimize staffing and seamlessly blend remote and in-person treatment at scale. Drive measurable outcomes and empower clinicians with an AI-powered virtual care platform that integrates seamlessly into your care workflows. AvaSure offers modern virtual care solutions supported by an open architecture that can help lead your organization into a future where cutting-edge technology and compassionate care converge.

Around-the-clock support from our Avel eCare Pharmacy team will help your facility achieve:

• Patient safety through timely medication reviews, verifications, reconciliations, pharmacist–directed interventions and monitoring to reduce the risk of adverse drug events
• Reduction of post-discharge adverse drug events and readmissions with pharmacist discharge consultations. Connect with our pharmacists to provide individual patient education on medications prior to discharge
• Continuity of care by following your facility’s medication use protocols, regardless of the time of day or day of the week. Your clinical staff always has an on-duty Avel eCare Pharmacy pharmacist to consult if questions arise
• Improved staff confidence and satisfaction through 24-hour access to pharmacists for consultations and questions. For example, your nurses can focus on nursing when they don’t need to fill the role of an overnight pharmacist
• Increased flexibility for on-site pharmacists to actively engage in direct patient care while medication orders are handled remotely. Vacation days, leaves of absence and staff shortages can be covered with minimal disruption to your team
• Increased cost-effectiveness and savings from fewer adverse drug effects and the ability to customize Avel eCare Pharmacy services to your facility’s needs

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.