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Online Patient Scheduling

Online Patient Scheduling

Online Patient Scheduling

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By Steer Health
5.0

4 reviews

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Online Patient Scheduling
Online Patient Scheduling

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Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
Online Patient Scheduling is a solution provided by Steer Health. It belongs to multiple categories of digital health solutions including Clinician Burnout, Human Capital Management , Dynamic Staffing & Scheduling, Artificial Intelligence (AI), Scheduling, Consumer Access & Engagement, Conversational & Visual Interactive Voice Response (IVR), Personalized Care, Customer Service, Digital Front Door (DFD), and Patient Flow.
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It has 3 verified clients.
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Online Patient Scheduling integrates with major EMRs such as Epic, eClinicalWorks, and Athenahealth.
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Some other resource(s) that may be helpful in learning about Online Patient Scheduling include: The competitive edge: Why every health system needs a robust digital front door and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Steer Health’s no-fuss web scheduling widget empowers your patients to make appointments anytime, anywhere.​ 

Meet Patients Where They Are: We place ‘Request Appointment’ buttons on multiple sections of your website, the Google Business profile pages, the AI Conversational Chatbot, and via the Virtual Voice Assistant.

We Got You Covered: Once a patient requests an appointment, they can choose from a list of your practices based on their proximity to the locations or any other preferences.

Eliminate Repetitive Tasks: Steer is integrated with your EMR solution and uses it to pull in information about existing patients, removing the need for you to look them up manually each time.

Onboarding is a Breeze: When a new or existing patient books an appointment, they are prompted to update their insurance information, saving your staff’s time during the onboarding process.

Patient Communication Hub: All appointments and inquiries are accessible in one place – the Virtual Voice Assistant, the AI Conversional Chatbot on your website, or patient’s appointment scheduling requests from any online links. Your staff can check the requirement and easily respond to the requests.

Learn more: https://steerhealth.io/online-patient-scheduling-platform/

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EHR integration
Acute care EMR, Ambulatory EMR, Ancillary EMR
Use case dependent
Epic, eClinicalWorks, Athenahealth, Meditech, Other
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators
None provided
None provided
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation
Company information

By Steer Health

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https://steerhealth.io/online-patient-scheduling-platform/
Select which hospital or health system you work at and see a personalized compatibility level.

Online Patient Scheduling Comparisons

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Online Patient Scheduling

VS
Azodha Platform

Azodha Platform

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VS
ReferralMD Platform

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In-home workforce management software

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Praia Health Identity & Engagement Platform

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Adaptive Call Center Automation

Adaptive Call Center Automation

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Artera Call-to-Text and Abandoned Calls

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DexCare Platform

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Reviews

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Overall Score
5.0

4 reviews

0.0

Features

0.0

Ease of use

0.0

Customer Support

0.0

EHR Integrations

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Reviewer’s Rating
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

September 5, 2024

verified

September 5, 2024

Flexible and Responsive

What I appreciate is that they are responsive to the customer and take much of the work of managing a website away. When I have changes they have been able to get them done same day.

Downsides, well, the only issue I've had is maybe wanting more metrics/analytics, but they seem to be increasing that capability.

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A verified End user working with Online Patient Scheduling.

Review Source
:
g2.com/products/steer-health/reviews/steer-health-review-9725728
Helpful(0)

January 9, 2024

verified

January 9, 2024

I am a practicing neurosurgeon and have adopted the Steer platform in my practice.

Reduces the workload of my front-end office staff, streamlines the collection of billing information, and allows for efficient scheduling of my follow-ups.

There is no downside. EPIC integration used to be glitchy but it has become seamless.

Good for Patient engagement and follow-up

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Farzad Massoudi

Neurological surgeon, End user working with Online Patient Scheduling
Review Source
:
g2.com/products/steer-health/reviews/steer-health-review-8783519
Helpful(0)

January 9, 2024

verified

January 9, 2024

Excellent digital platform that enhances the growth and efficiencies of my practice

Steer Health helps my practice to run efficiently and securely. We are able to communicate with the patients much faster and schedule appointments promptly. My staff are very dependent on Steer Health.

Steer Health doesn't offer collecting insurance payments yet. Hopefully soon.

Steer Health enhanced the patient growth - increased new referrals and scheduling appointments, prompt reminders, faster patient communication, and satisfaction surveys and collecting payments

View more

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Kishori Somyreddy

Manager at Neurology Texas, End user working with Online Patient Scheduling
Review Source
:
g2.com/products/steer-health/reviews/steer-health-review-8485017
Helpful(0)

January 9, 2024

verified

January 9, 2024

An excellent service for marketing professionals everywhere!

The customer support and integration of our social platforms has greatly benefited our digital presense. They make sure we are compliant with health regulations as well. I also love working with Salah! Always gets the work done very quickly. I am proud to be Steer!

The website analytics need more detail in the data sphere. As Steer grows, I look forward to seeing their growth in the website analytics.

Steer is always ensuring our information is up-to-date.

View more

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Sommer Garcia

Social Media Manager, End user working with Online Patient Scheduling at Prime Healthcare
Review Source
:
g2.com/products/steer-health/reviews/steer-health-review-8771674
Helpful(0)

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